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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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The company guides you through the process from start to finish and a human being actually answers the phone to respond to questions!
Our family from the 1930 to 1950 came alive with clarity and I was able to meet my grandmother who died at age 44. Beautiful family memories!
Per a friend's recommendation because of her fabulous experience with iMemories, I decided to risk mailing 75-year-old slides for digitalization. My experience was top notch from beginning to end. The only thing that I was not well informed about from the beginning was the date I would receive the email with my download ready. I was on a tight timeline, but it was only after I submitted my order that I was informed that I was too late for the Father's Day deal; thus, my order would take 2-3 weeks. It barely made my timeline, but not in time to prepare them for a family reunion. Please give an accurate delivery date so we can plan accordingly. I would highly recommend iMemories, with the caveat being that there's no guarantee as to when exactly they will come if the order is urgent.
Despite errors in the conversion it took weeks to get the replacement
It has been relatively easy. I am a bit frustrated with a couple that are hard to see due to darkness but that might be just the best we could do with the tapes you received. Most of the tapes are wonderful. Thanks for saving my memories.
I was unsure of what to do with my precious memories but chose i memories after looking online. After viewing them at first, I saw a few that I was not happy with. They were good enough to redo those. I'm happy with the results.
I was unsure of what to do with my precious memories but chose i memories after looking online. After viewing them at first, I saw a few that I was not happy with. They were good enough to redo those. I'm happy with the results.
Very helpful and attentive. Customer service is top notch.
Fast turnaround, great service, easy yo access digital files,! Thanks for the memories!
Many surprises to see our memories there since the stuff was n the box for years. Glad we did sent to your company and made them happened. Thanks to you.
I am very happy with the service provided. They answered a lot of this senior citizens computer questions. They saved my 1960's - 1990's pictures and home videos for our family to enjoy on our smart TV. Reasonable price and very fast turn around. THANK YOU!
From start to finish we had many questions. Every time we called our questions were answered thoughtfully and they made sure we had an answer that we understood. Started out with doing 9 of our tapes but will be doing more as we get more organized and can take advantage of the sales.Loved the quality, service, everything about doing business with this company.
Very cool and very fast service. Loved getting to give my mother in law this gift of VHS to digital.
The staff is always available, patient and kind. The entire process was easy and the videos turned out amazing!
Thank you for helping me bring back lots of lovely memories and to help preserve this for life!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Maureen, Thank you for your feedback. The digital conversion can take 2-3 weeks to complete. Your video was reprocesed and online to review in 13 days. As soon as we heard back from you that you were satisfied with the new version of the video, we created a new DVD and shipped everything back to you. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.