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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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My photos are now all electronic, and I am so happy with iMemories. The process was easy and reasonably priced. Two thumbs up.
Wonderful all around experience with iMemories. Transferred two dozen old vhs tapes and several hundred photos. Easy to use app and to share with family members!
Imemories made the made the process of converting VHS to digital extrememly easy. Their instructions were very easy to follow and I received my digital versions in a timely manner.
Process was easy. I will do it again for sure. I wish I could share the videos though.
We wanted to hear our family and friends voices. See their faces. This brought back fond memories. Truly thank you.
Wonderful to view memories—some up to 60 years ago. The quality of the older photos was very good.
It was wonderful to see the footage of our parents when they were young
Very professional business. It's as easy as it claims. They let you know when they recurrence them and converts them very timely and then returned my tapes asap with tracking for my peace of mine.
I sent in roughly 200+ negatives to have them converted. Although the site didn't promote dealing with negatives, when I called the customer service rep said they did. Unfortunately, there is no touch-up, editing for color or light balance of any kind. A few of the negatives I sent in, I had actually converted using a Kodak negative scanner where you can adjust the quality. The scans I did at home were far superior to what I received. I would not suggest iMemories for handling/scanning negatives. Super disappointed with the quality.
This went way beyond my expectations. To remember old times. People that are gone and to experience it again. I laughed and cried. Well worth the money. I'd do it again!
Professional, efficient service and care of my items. Did everything they said they would
My wife moved to the States from Poland with a box full VHS tapes and no way to play the tapes on the VCRs in the United States. I secretly shipped her tapes to iMemories and within a month I received the videos and surprised her by playing videos on the television from her childhood days. She was a ball of tears; so full of happiness. Best investment of my life.
Being able to see our old family members and videos we're absolutely amazed! Such a wonderful well done service. Will definitely use again and recommend to everyone!
So glad I decided to send my bow full of home videos to iMemories to convert to digital. Now we can
At first I had trepidation at the thought of mailing in all of our families memories. They were, after all, the only copies we had.
Fear, was what I felt most when, after several weeks, our videos had not been received at iMemories. We had a tracking number showing they were dropped off but showed that they were still at the drop off point.
Frustration as time went by and still no sign of our memories despite many trips in person to the drop off location and calls to the same. I finally responded to a reel comment thread and iMemories saw my comment and responded to me directly. They then got directly involved in trying to locate our missing memories.
Elation as I received a message that our memories had been found! The iMemories folks were able to locate them at the drop off point! I was so overwhelmed with emotion, that I broke down. Kind of scared my wife a bit as I had been keeping all this from her. The digitization was to be a surprise for her.
Now that the process is complete, our joy at watching the videos once lost, has brought so much joy.
The videos are organized beautifully and the whole family has enjoyed reliving happy memories from 18 years ago!
I was charged for 15 vhs where only 6 were converted to digital. Very dissatisfied I didn't received a refund for the ones not transferred. Also had to pay extra because the app wouldn't download the videos.
Hi Yasmin, Thank you for your comment. When the digital conversion work was done for your other videotapes, there was no video we could upload to your account. Each of the tapes had several hours of copyrighted recorded TV. By law, iMemories is not able to digitize copyrighted media such as Hollywood movies, television shows, and news broadcasts without a copyright release. Our team goes through each tape several times from begining to end to ensure there is no home video mixed in with the copyrighted media. Due to the extensive amount of work involved with the digital conversion, the work is not automatically refunded. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Cheri, Thanks for yor feedback. IMemories specializes in creating a digital copy of old home movie films, videotapes, photos, slides, and negatives so they can be viewed again with today's technology. Negatives are dry cleaned, scanned through dust filters and piy through a color correction process to ensure the colors look natural. We do not however change how the original photos were taken. That would be more of a restoration service that is outside of the digital conversion work we provide. Once the images are online you can edit, download and save them however you'd like!