IMEI-Index
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IMEI-Index Reviews Summary
IMEI-Index has a rating of 4.7 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IMEI-Index most frequently mention and customer service. IMEI-Index ranks 85th among Unlocked Phones sites.
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Serious service! They can tell you all informations about your iPhone. If you intend to unlocked it, you need to make sure your phone is note in the blacklist and this service provides you that. Really, really helpful!
Initially I had been unhappy with the service provided as I did not receive what I had ordered. I contacted IMEI-Index and received a response from Zisis. Zisis was great resolved my problem in no time. Seems like the information I requested probably went to my junk mail folder so I presumed I had received nothing. Zisis fixed it quickly and provided me with everything I need. I am fully satisfied with the service
Hey Teresa! Thank you for your great comment and I am really happy that you stayed satisfied from our services! You can always contact us if you have more questions, we are always available!
Very fast service. I only took 5 minutes to get my report. Zisis was great with all the doubts i had with my iphone report. Would gladly use this service again. Thank you
Happy to help you Rodrigo! For anything you might need, drop us an e-mail!
No bull, no gimics, you get what you pay for and then some. The report is worth every penny and the reps provide outstanding customer service to the customers. I will be sending my family and friends thier way! Thanks again.
HLH13RN
Thanx Heather for your review. It means a lot to us, especially since you do not often leave reviews! I am very happy that we helped you!
Used the chat feature to check on my report. Prioritized my report and upgraded to a full report free of charge for my extra waiting time. Would recommend this site to others!
Hey Sarah and thanx for your review. We are in the happy position to announce that we will re-activate our Live Chat system, since we were able to provide real-time help to many of our customers!
I got my report quickly and even got an upgrade for free because it wasn't as quick as they would have liked (although it was within the estimated time)! When I had a question regarding it, they were quick to answer all of my questions. I highly recommend IMEI-Index.com!
No Problem Tamara! Thanx for your awesome review!
Felt down that was out $200 to unlock phone but thanks to u guys I'm asking for a refund
Hey Sashane, thanx for your review. I hope that you got refunded!
WELL ALL THIS REPORT, BUT RELEASE IS VERY HIGH COST, I thought it would be reasonable, but it was not so.
ANYWAY YOU FOR THE REPORT THAT STILL did not help much, AS COMPELLING TO KNOW YOU CAN UNLOCK And I knew that if they could UNLOCK.
THANKS ANYWAY.
Plenty of details to help you get it unlocked but no links to recommended unlock services or even any information about whether or not they offer this service.
Hello David, thank you for your great review. About the links to an IMEI Unlock provider, you are right. We do not include them to our report, but we provide them when a user asks us to unlock their iPhones. But, you are 100% right, we will implement links inside our form, so anyone can check if their iPhones can be unlocked, how much time it will take and its price. Thanks for your feedback!
Company gave me an upgrade because they said it took longer than necessary to get me the report on my phone. But it was still within promised time frame! Amazing.
It is good to know that you stayed satisfied George! Thanx for your review!
Do not hesitate to use their product. And from a service standpoint, they responded to all my emails within minutes. Walked me through everything. As you all know, this is not the Norm internationally especially!
Thanx Glenn! We want to keep the customer satisfaction above all and I am really happy that we could achieve that with you! :D
I think the best test of customer service is when something goes wrong... And due to some server issues there was a delay. Zisis offered some of the best customer service I've ever personally experienced and I'm a very happy customer :) Will definitely use this service again and recommend it to friends :)
Hey Ravyn. I want to thank you that you recognized my hard work to keep you satisfied. We are doing our best, and these kind of testimonials are exactly what we need in order to keep our Customer support at the highest level. Thanks again!
I have used this firm twice to check out an iPhone 4s and iPhone 5 purchased off eBay. Their services have been great. They even supplied a review of the report on the iPhone 5.
Hey Michael! Thank you for your great review! If you need anything else, you can find us through our e-mail or our contact form (or you can ask a question here!)!
It works 100%, in 1/2 hour i received my report :D
Thanx Gabriel. Our new script, can now provide you the report within 60 seconds right on your computer's screen!
Although I a made a mistake and I had send a wrong IMEI number, IMEI-INDEX.COM send me a new report without making a fuss. That is really awesome! Is was also very nice that they e-mailed the reason why there was a delay whit sending the report. Very attentive!
No problem Lina! Thanx for your review!
Saved me the time of going to the retailer in Afghanistan before verifying the phone was unlocked. Excellent!
Thanx JM. I am really happy that we helped you!
Very satisfied with their sense of customer service. I have used this service three times and each time have been involved with a human being on the other end. Very good service for a very reasonable price! If you are planning to purchase a used phone from the internet, INSIST on getting an IMEI (aka ESN) number from the seller so that you can verify the condition of the device using IMEI-index! Thank you again!
Thank you Justin for your nice words. We are very close to finalizing our script to automate all orders, so no more delays from our end! We really take into consideration the satisfaction of our customers and we are doing our best to keep our Customer Support to the highest quality. Certainly, such reviews as yours, boost our confidence that we are on the right track! Thanks again!
Good to have a person on the other end... Good service, I recommend!
Thank you Daniel!
Just learned my phone is unlocked! Thanks! It took them a couple of hours to do it, but it looks like they really care a lot about getting accurate information.
Thank you Katieb. Now we can provide all those information within 60 seconds!
I'm greatful I found this website IMEI Index... Its like the customer rep is always there... really do you guys do anything else besides support customers? It's A++++++++ and excellently aligned to really do the job. Had all the data that was necessary to get my phone unlocked as quickly as possible. Would recommend as I'm a first time user and was too pleased I had to write a review( something I hardly do) lol
Thanx Shavel for your great review!
From the business
IMEI-Index is here to help iPhone users find out everything about their iPhones.
We are a group of web professionals who have been in the mobile industry for more than 10 years.
Our goal is to provide our users accurate and up to date information about their iPhones with our iPhone IMEI Check Report.
After many years of involvement in the iPhone world, we found out that things are very confusing for a new user.
It is very difficult to determine exactly the issue of an iPhone and it is a very common thing for an iPhone to have multiple issues, not just one.
This is why we started this service, so you learn all the information of your iPhone.
We are specializing on finding:
1) SIM-Lock Status of an iPhone
2) Network Identification
3) Blacklist Status (Lost, Stolen or pending contact payments)
4) IMEI Replacement (If IMEI/Serial numbers have been replaced)
5) iCloud Lock and Find My iPhone Status
6) Hardware and Technical information about iPhone
7) Warranty Status, Service and Telep...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanx Luana for your great review! I am happy that we helped you!