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IM-Entertained.co.uk

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IM-Entertained.co.uk
im-entertained.co.uk
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IM-Entertained.co.uk Reviews Summary

IM-Entertained.co.uk has 656 customer reviews. Common review topics include customer service, hen party.

Reviews that mention popular topics
GB
1 review
0 helpful votes
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Con man DO NOT USE
June 30, 2015

They took my deposit of £45 and didn't send a roly poly stripper. They refused to refund the deposit and said it would take 14 days for a phone call back. Cowboys

Date of experience: June 30, 2015
GB
1 review
0 helpful votes
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Problem solver
June 30, 2015

Thank you for the excellent customer service. Despite the order not going to plan, due to the manner your company has apologized and promptly dealt with the matter I wouldn't hesitate in using again."

Date of experience: June 29, 2015
GB
1 review
0 helpful votes
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Fantastic again
June 30, 2015

I just wanted to say thank you for the usual fantastic service I always get. Anyway, please pass my compliments up - and keep up the wonderful work:-)

Date of experience: June 28, 2015
GB
1 review
0 helpful votes
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Good communication Skills
June 26, 2015

Thank you for your early contact and swift resolution. I would use your service again mainly due to the skills of your customer services team.

Date of experience: June 26, 2015
GB
1 review
0 helpful votes
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Best stage do
June 26, 2015

That was absolutely one of the nicest (and funniest) stag do I have ever received and I was delighted. What a nice company touch! Thanks for making it a lovely experience to order from you. Will definitely use again.

Date of experience: June 25, 2015
GB
1 review
0 helpful votes
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Best Customer Service
June 26, 2015

We will most definitely use again as your customer support has been second to none.

Date of experience: June 25, 2015
Germany
1 review
0 helpful votes
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Awesome
June 25, 2015

Awesome service you have, by the way. Quick, concise, no messing. In fact, I might go over to Facebook and write something similar there whilst I wait for the kettle to boil.

Date of experience: June 25, 2015
Hong Kong
2 reviews
0 helpful votes
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Nicest people
June 25, 2015

I just wanted to thank you for noticing and taking the time to call to chase my request - I really really do appreciate it. You've given me faith that genuine, decent customer service still exists in this world of 'trying to get blood out of a stone' service and support.

Date of experience: June 25, 2015
Delaware
1 review
0 helpful votes
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Good to use
June 25, 2015

I think you're doing a fantastic job guys, really nice, it's a very positive experience using the services, and you deserve all the success you get!"

Date of experience: June 25, 2015
Germany
4 reviews
0 helpful votes
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Outstanding company with endless fun
June 24, 2015

I love you all I have been a proud user of IM-Entertained for over two years I think, I love it when I get a newsletter via email. It's brilliant how you email your customers back personally, and how enjoyable it is to email you about anything. I will be a valued customer of IM-Entertained for along time. Keep up the outstanding work guys.

Date of experience: June 23, 2015
New York
1 review
0 helpful votes
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Wonderful service
June 24, 2015

Thanks again for the wonderful service. It is so much fun ordering with IM-Entertained as it takes all the tedium out of life drawing and your confirmations always make me smile. Thanks also for the sweet experience.

Date of experience: June 23, 2015
GB
4 reviews
5 helpful votes
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Brilliancy is IM-E
June 23, 2015

"You guys are brilliant and you shall forever have my loyalty for having future parties of my friends and family plus live performances!

Date of experience: June 23, 2015
New York
1 review
0 helpful votes
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Happy after being entertained
June 23, 2015

So brilliant! Have never known such an amazingly worded company with such cool stuff before! So happy one of my friends told me about you guys!"

Date of experience: June 23, 2015
GB
1 review
1 helpful vote
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Awful Company - Avoid!
June 22, 2015

Awful customer service. Got completely messed around. One butler didn't bother to show up. The one that dos show up forgot his apron so wore boxers. He stunk of BO and was completely covered in oil to the point he stained some of our parties clothes. Customer service are now ignoring me with regards to getting a refund for the service that I didn't get and also the poor quality of the service that I did get. Not worth the money at all. Don't risk it with this dodgy company!

Date of experience: June 22, 2015
james b. IM-Entertained.co.uk Rep
over a year old

Hi Charlotte, our butler cancelled last minute for very serious reasons but we did not want to let you down so we did our best last minute to provide you with a service. As you were unhappy with the service we offered you a refund (please see your emails) or email [email protected] and the correct team will sort this out. IM ENTS

Belgium
1 review
0 helpful votes
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Unique Performance
June 19, 2015

Beautiful and coloring nights, had a sense of uniqueness of any art. Specially the life drawing and topless strippers.

Date of experience: June 19, 2015
New York
1 review
0 helpful votes
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Super impressed
June 19, 2015

I just want to say that this is probably the best hen party I have received in a VERY long time. Super impressed, thank you.

Date of experience: June 19, 2015
GB
2 reviews
0 helpful votes
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Thanks for the great time
June 19, 2015

Your customer service and fast response (through the website, Facebook or Twitter, etc) is stunning. We booked The cheeky butler and i will say that your customers is hilarious and kind hearted. You care, about what we want. And that's all that matters.

Date of experience: June 19, 2015
New York
1 review
0 helpful votes
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Great attitude towards problem
June 19, 2015

Things do go wrong in business and it's about how you handle them above all. I'm please to say that you have given great customer service and I will be happy to use your services in the future.

Date of experience: June 19, 2015
GB
2 reviews
1 helpful vote
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Mind blowing
June 19, 2015

Very impressed with the experience, I love the services, being kept up to date in a very witty way. Well done, will def use again"

Date of experience: June 18, 2015
GB
1 review
0 helpful votes
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CON
June 18, 2015

My stripper turned up but i booked a blk fireman. I got a white army guy. He was late and obs not wat i ordered. Rang to complain to be told 'what do u want us to do about now'. The performer also ran off in a paddy. Not helpful at all an doubt i will get my money back. Absolute con! If i could submit a 0 i would!

Date of experience: June 18, 2015