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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I ordered one item after not ordering for a long time. A few days later I have a second payment taken from my account for auto fill which I DID NOT sign up for.
Where r the mystery gifts in the box? I never received one. No I didn't even reach out to claim it, I liked the products and it seemed it was more of a hassle chasing down a gift I didn't know of to begin with. But other than that I love the products. Just curious if I will receive a mystery gift after this purchase.
Items are always as described. Great quality items without breaking the bank. If you don't like a shade there is customer service that helps you with easy returns.
It is easy to order but I have a problem with a previous order. I made an order on 04-26-24. The money was removed but not put back. Could someone contact me please.
I am 72 with a very minor few lines on forehead, tiny ones at eye corners and a med deep one on left side of lip and very minor one on right.
I have used as I saw in ad and nothing has occurred except my face feels like vaseline on it. Tried to get the promised refund, no response..
I received a code to use so I ordered the primer, a new product I have never tried before. There was not an opportunity to use the code. I reached out to Il Makiage and was told I was not able to use the code due to the fact that this was an existing order. This was a new order and a new product I have never tried before.
I have so many different brand of foundation that was tested at the store, that still doesn't match my skin tone. Il makiage by far has been the best match and I didn't even try it in person. It doesn't clog my pores and my skin looks flawless as I break out easily. Absolutely love this product. This is my 3rd purchase from them and my forever foundation.
I love this foundation however I've done the quiz and it has yet to match me to the perfect shade (at least not like the ads show). I've tried a few different shades but I can't seem to find the perfect one where it just disappears as I'm applying it (again like the ads have shown). I wish there was a way to grab three different shades at a time and try to figure out what the best shade is instead of doing one at a time, especially since there's a process of returning and exchanging-which can be time consuming. Like I said, there's gotta be an easier way?
Simple and easy to follow. Helps to determine the best product for me to purchase
I've tried now four different products and every single one has been on point. Seldom have I found one company that can pinpoint each item that I've ordered and have it not only perfectly accurate but also send it within just a few days. Well done Il Makiage!
This is my second time ordering. I can't wait for it to arrive. I love the makeup. I'm a very satisfied customer. Thanks so much.
Foundation is wonderful goes on so smooth and love the color.
I knew what i wanted and the purchase was so easy.
I love the feel and texture on my skin. It is very smooth and calming.
Wonderful experience. Your company always strives to deliver excellent customer service!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members