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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Great experience each time I order. Love the makeup.i get so many compliments from my family and friends
I had been oozing at it online and I got an email saying I would try for free for 14 days. If not satisfied, I could return and they would credit my card. I will see if all goes as smoothly if I don't like it
Very pleased with il Makiage products and customer service when I encountered a problem. They definitely went above and beyond to make me a satisfied customer for life!
I was amazed at how fast and easy the test was to determine foundation shade. I am excited to try it and see how close they actually got it!
While the foundation doesn't settle into your lines, I felt it was a little too light and it did not cover my dark spots even after using a primer and a concealer. Smells pretty good.
I tried it and loved the way it felt on my face very lightweight and found my perfect shade
Hi. I have 2 concerns. The first time I ordered the no filter gel for face it lasted the appropriate amt of time in my opinion. The second time, it ran out so quickly. Not sure if it was dry as well because the consistency was thick. The bottle cannot be opened to check so this made it difficult to see why I was out so quick. I'm ordering another one and let's see. Second concern is as I'm placing order I don't see what I'm supposed to put for free shipping or my birthday code. It didn't say if it went through. K
I ordered this for a free trial for 14 days. It said it was $66 and $5.95 shipping. I never got an email confirmation and you have charged my credit card $77!? It's impossible to reach out and find a phone number.
You just charged me for second order. Thought I was adding lip stick to be added to next order.
Called and asked for a callback and wanted to discontinue my orders, but no one returned my call. --2636
Irritating. Even though I expressed I DID NOT WANT THE AUTOMATIC REORDER of your product, you ignored it. Four months later I find myself being ignored again when you tried to bill me for another order. Again, when I communicated to your customer service literally a few days ago how I didn't order, I canceled long ago and didn't want them to process the charge, I was ignored and find the product delivered to my door this morning. You are forcing this crap down my throat. It's a "You're going to take this like it or not" sale. My patience with you people are done. You won't honor my request to cancel and will force your product & charge against my request to NOT PROCESS THIS ORDER, you leave me no other choice. This fiasco and bad business has been forwarded to my bank and to my attorney. Your goods are with my attorney as evidence along with my record of calls and emails. Let the people who read this be forewarned before they order. This in NOT a false review. This is nothing but truth.
It was so easy to use. Everything from start to finish was fantastic! Can't wait for my products.
Me gusta mucho todos sus productos, la crema para la cara me deja suave la piel.
Your web site is easy to use; however, I don't like being hassled to buy additional items after I have checked out. I am trying the foundation for the first time, so if I like it, I will most likely buy more, as well as additional products.
If your products are as great as you claim, you shouldn't have to coerce your customers to buy more products than they need or can afford at that time. That is a "turn-off!
This is by far that best foundation I have ever used! The color is perfect. The best thing is that it's not heavy, I feel my skin can still breathe. I went on a four month delivery because I ran out and other foundations that I had to use to cover me until it got delivered was a horrible experience! I LOVE THIS FOUNDATION
Glitch caused me to accidentally increase order on my own account page and wouldn't let me remove change it back to one. I had to make this order on a new anonymous page.
It takes time to purchase a selected product because there are other products that are introduced to me that will also enhance my daily skin care routine.
Best concealer I have ever used. You will not be disappointed.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

