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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I didn't have a problem but customer service reached out to say hi and my product was on the way! I got the blush and it's silky soft and really pretty on my skin. Love it!
I tried to order a one time shipment 5 times. Big time waster! The only option was auto delivery choices. I decided it was just another site out of China. I decided to Google the CEO/ owner of the company and found the company roots. That was the impetus to try ordering again and the one time delivery WAS available. Awaiting my order now.
The ordering process was easy. I would have loved to see the different color foundation products on one page in order to compare color options and to order an alternate color. I wanted to try both #210 and the one that I eventually ordered (#180).
Muy satisfecha con los productos que he utilizado hasta el momento.
It is so confusing that there in add ons on the check out page. I accidentally pressed down one on a previous order and I did not want it. Let the add-ons be somewhere else but not on after you make your purchase. It's ridiculous. The customer knows what they want to order stop putting add-ons on the checkout page.
I love products from Il Makiage. The foundation stays on me like no other I've tried - and I've probably tried them all! Shipping is fast. They don't waste your time, either.
Very stressful shopping experience. I chose my item. Only one item which was a mascara. The total was $24 & change. I corrected address to my new address and by the time I tried to finalize the purchase some other item had been added to my order without my approval and the total on my order changed to $42 & change. I decided to just cancel the order since it would not allow me to remove the item being pushed on me. I escaped and then received an email thanking me for my order with incorrect home address as well. I have sent two emails notifying customer service of incorrect address. Hope it arrives at correct address. Don't think I will shop at ILMakiage again.
I tried several things from this brand a year ish ago. I LOVE the primer, but the concealer and corrector just didn't match my skin. I am looking forward to trying again!
While trying to review my order, I get into this crap that you've recommended or whatever I clicked on it to see more information and it just added it to my order 50 bucks that I didn't want to spend didn't intend to spend and I sure wouldn't have spent it on a product that I've already bought and was dissatisfied with
If your from canada the price is alot more then the check out says it is.i would not of order if i knew the price.87 dollars but in cart said 52 dollars
I LOVE THE FACT THE I WAS GIVEN A DISCOUNT; YOUR ITEMS ARE AMAZING. I THINK YOU SHOULD ALLOW TWO FORMS OF PAYMENT BECAUSE I HAD A VIRTUAL CARD WITH X AMOUNT OF DOLLARS THAT I WANTED TO USE IN ADDITION TO MY OWN CARD, I THINK I MAY OWE LESS THAN A DOLLAR, BECAUSE I THOUGHT IT WOULD GIVE ME THAT OPTION. OTHER THAN THATALL IS WELL.
I've been using the woke up like this foundation for a year and I won't ever use any other foundation. I love that the shade 60 goes with my winter white skin and my summer tan. I have never used a foundation that didn't look like I was wearing makeup. But I've found it with il makiage! I've been a returning customer for a year. The under eye tightening serum works best if you use it at night or alone without makeup. It tends to pill a little if you mix it with moisturizer or foundation. The moisturizer was good, but I live in a cold dry climate so I have to use a different moisturizer.
Still haven't received it yet
Get TONS EMAILS about how I feel about it
I DONT HAVE IT
IM STILL WAITING
I NEED IT THIS WEEK FOR MY PARTY!
I would love to try your foundation, but I am not comfortable with selecting from a website by answering questions. I wish that you had a brick and mortar store.
I feel like your website should be easier to navigate. I wanted to change my product that is auto shipped but I couldn't find the one I wanted in the 'scrolled' choices. Seems like one of the drop down choices at the beginning should be to switch product, not just date choices.
I did the quiz twice. The first shade picked for me was #120 and I did place the order. The second time, a photo was taken and they chose shade#75. So now I will have to wait. It's difficult to choose a shade, even with someone else helping choose the pictures. When both shades arrive, we shall see!
It is easy to review the products. Also, it is simple and fast to order them
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members