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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I was hesitant to try the foundation. I always thought that it's all fake marketing tactics. But it seems like I got nothing to lose coz I can always return if it didn't meet my expectations. To my surprise, the color match actually match my skin tone, and hides imperfections without the cake feeling. It's so light yet full coverage.
The customer service is excellent- goes beyond what they say and value you as a customer.
This site is easy to navigate and exceptional products to select from.
I think I have found my new make up line!
When you place an order they keep pushing you to get a subscription. If I want more product, I'll order more products. I don't like to be pushed.
I am very much a trial and error person and they have the best return policy
My skin just gets smoother and tighter! I will only use this from now on! Thank you!
Customer service was excellent. Wasn't sure that my current shade was right for the wintertime and spoke to a customer service rep and they helped me get a new shade and processed an exchange for a different shade. I can't wait to try this new shade and hope that it fits better.
I keep coming back to this concealer. It is great especially under under the eyes. I am 51 and it is hard to find a concealer that brightens the area under the eyes and not go into every line and wrinkle. The purchase process is simple and I like the $15 off. I would really like an option of a small sample of your products. For example I would Ike to try your primer but don't want to buy the whole bottle without trying it first. I don't want the hassle of returning something if it will not work for me. Thanks.
It was easy and I liked getting the discount. Good experience
I have been wearing II Makiage lashes for a long time and I love them. They are the best!. Highly recommended!
Fast and professional customer service. Great products also.
I always feel like I'm a valued customer.
Friendly staff, amazing products.
I had some trouble completing my initial order and had to try multiple times. Not sure if it was my phone or the site. I got my product and it's too light for my face. I look very pasty.
Great! Easy to use and make purchases online! Love the gifts and deals you get when you replenish! Excited to use more products
I never thought I would find a foundation that I loved as much as the one I've been using for many many years. It was no longer available and I was so upset, but thought I would give this a try. I actually like it even better. Perfect light coverage and perfect shade. It's waterproof and doesn't rub off like my old foundation did after a while. I'll be ordering more (in bulk) so I never run out.
I finally found that shade that perfectly matches my skin tone and I love the products. When I missed my 30 day return time (was out of town for the holidays) customer service was more than happy to help me out and get me set up with the return. They also took care of fixing my auto replenishment. Thank you!
I like ilmakiage and the products I've tried so far. Finding what I want is quite easy. And, the checkout process is fast. I do wish I could combine my gift codes.
I have not yet received my package and I have email customer service 4 times. No one reached out to me to help located my package.
It was absolutely so easy to find what I needed on this website and get it ordere. And the best thing it didn't cost me anything because I used an e-gift card that I received by doing product reviews. I can't wait to get my products
After receiving 2 shades that were not to my liking, I got frustrated and decided not to purchase. A team member (Dorathy) made contact with me and assisted in getting a color that I hope will be to my liking. Considering that my trial was already over, I commend IL MAKIAGE for helping me get a good match. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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