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Il Makiage

3.6

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Looking forward to use it
December 30, 2022

I don't do lot of makeup but most of all my products are from MAC. This is my second purchase from this company. I will how quick and how smooth service is but I am still yet to use the product to review it.

Date of experience: December 30, 2022
California
1 review
0 helpful votes
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Still trying
January 29, 2023

I am on my third color try for foundation. Although the customer service ppl are very helpful, I would love to be able to match my color a little bit better! I love the coverage of the product so hopefully third time is a charm.

Date of experience: December 30, 2022
Colorado
1 review
0 helpful votes
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Easy to order
December 30, 2022

Shows you different pictures so you can figure out what color you need.

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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Best customer experience!
December 30, 2022

I ordered a concealer after watching an Instagram ad, and the process was so easy. I didn't like it once it came, so I returned it - and working with customer service during the process was such a pleasant surprise. I love this company.

Date of experience: December 30, 2022
Andrea H. — Il Makiage Rep
over a year old

Made our day!

Idaho
1 review
0 helpful votes
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Add Ons
December 30, 2022

I kept trying to finish my order but add Ons kept popping up. I thought I had gotten past them all but got an email that I had added a $32 bronzer that I will never use. Bummer.

Date of experience: December 29, 2022
North Carolina
1 review
0 helpful votes
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Purchase and Changes
December 30, 2022

My experience was great!
The changes I made were not complicated to make, and I continued on to purchase the items I needed.
This is the BEST MAKEUP COMPANY! My opinion.

Date of experience: December 29, 2022
Andrea H. — Il Makiage Rep
over a year old

LOVE hearing this!

Louisiana
1 review
0 helpful votes
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Pleasantly surprised!
December 29, 2022

I was hesitant to purchase because you never know with adds. However, I was pleasantly surprised and I love my foundation. Glad I took the chance.

Date of experience: December 29, 2022
Andrea H. — Il Makiage Rep
over a year old

We are so happy for you!

California
1 review
0 helpful votes
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Great product, great customer service!
December 29, 2022

I've been a customer for a long time now, I only had one issue and was resolved quickly.

Date of experience: December 29, 2022
Andrea H. — Il Makiage Rep
over a year old

Happy to hear this!

Texas
1 review
0 helpful votes
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Today I decided to try the power polish. I'm sure I will love it too.

Date of experience: December 29, 2022
Andrea H. — Il Makiage Rep
over a year old

Hope you love it!

Tennessee
1 review
0 helpful votes
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Length lift and curl mascara
December 29, 2022

It is the best mascara I have ever used it lifts your lashes so well in Lincolns down and it's not a fake length it just is the best look to your natural lashes. I will never buy another mascara again as long as they are in business.

Date of experience: December 29, 2022
Andrea H. — Il Makiage Rep
over a year old

This made our day!

Florida
1 review
0 helpful votes
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Awesome concealer
December 29, 2022

This is amazing concealer, I have bought it several times!

Date of experience: December 28, 2022
Andrea H. — Il Makiage Rep
over a year old

Made our day!

Canada
1 review
0 helpful votes
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Love it.
December 29, 2022

Product is great. Wish I could order from a Canadian website in Canadian dollars.

Date of experience: December 28, 2022
Washington
1 review
0 helpful votes
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Excellent
December 28, 2022

Great customer service amazing product. Definitely recommend to anyone

Date of experience: December 28, 2022
Andrea H. — Il Makiage Rep
over a year old

LOVE hearing this!

Colorado
1 review
0 helpful votes
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Easy to use
December 28, 2022

This site was very easy to use! I loved being able to look through reviews and products before making my selection. I enjoyed being able to see the products on real people.

Date of experience: December 28, 2022
Andrea H. — Il Makiage Rep
over a year old

This made our day!

Florida
1 review
0 helpful votes
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Shopping
December 28, 2022

I love my shopping experience except for the shipping I have to pay for. I wish I have free shipping.

Date of experience: December 28, 2022
Florida
1 review
0 helpful votes
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Amazing
December 28, 2022

Amazing product.Work pretty good in my skin.I Highly recommended

Date of experience: December 28, 2022
Andrea H. — Il Makiage Rep
over a year old

SO happy to hear this!

New Hampshire
1 review
0 helpful votes
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Excellent customer service!
December 28, 2022

When I received my products I was happy with them but just not my foundation color. One email and five minutes later my issue is resolved! Couldn't be happier with the level of customer care this company provides

Date of experience: December 28, 2022
Texas
1 review
0 helpful votes
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Trying to make you get auto refill.
January 27, 2023

Experience was very difficult because you are constantly pushing other items for you to purchase that I wasn't interested in. I was only trying to get and try out the foundation.

Date of experience: December 27, 2022
Texas
1 review
0 helpful votes
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First impression
January 27, 2023

While the whole experience was quite easy, the ending was a bit odd, almost threatening if you will. "We're giving you 5 minutes to get an item at 20% off. Might not be exact words but the giving you 5 minutes really stuck with me. Ouch maybe think of how it sounds when your sending to a customer

Date of experience: December 27, 2022
North Carolina
1 review
0 helpful votes
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This company is very helpful when you need to ask a question.

Date of experience: December 27, 2022