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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I selected the 4 month automatic reorder option and was told I would not have to pay shipping but I was charged a shipping Fee. Not cool.
Always easy and informative. I'm excited to see if this will change my skin as I'm in my late 40's and have wrinkles and puffy eyes with pores you can clearly see. So stay tuned for more details about this product and how well it works. I love these products again I'm excited for this new one. Recommend these products!
The color is a bit too dark for me. It also shows every crease/line on my face. I just ordered the no filter primer hoping that helps. I do like how lightweight the product feels on my face.
I use almost all of the skincare products and several make-up items and I have almost never been disappointed. And if there was a problem, the customer service took care of my issue immediatly. Very happy customer here!
Super impressed with the matching of foundation - from the online questioner.
The product packaging is beautiful. Loved and appreciated the card in the box providing instructions. The products are amazing and I have actually been wearing makeup more frequently because it feels good. I have just placed another order for additional products.
This makeup is worth the money. Service was great and love the birthday coupon.
First shade theysen5 was slightly off. They made it easy to exchange it for one that was perfect. Great service. Also, returned the concealer I bought. I normally use it for a dark spot on my cheek. Didn't need it.
Products are fabulous and the packaging is OMG Very efficient and easy to order. Excellent company
Oh I just love the make up application posts x
Im super happy with everything but the foundation is something else perfect and their customers service is amazing response quick meets your needs
Love them. Thank you
Always a great experience ordering Il Makiage products, and have been very happy with the product quality.
Seamless, really easy. No hassle and I managed to order what I needed. Keen to try the face cream as I love the self tan
My order was delayed by the mail carrier (I think it got lost) so I inquired about it. I received a response within an hour and was immediately taken care of in a fun, helpful way! It's refreshing to receive such great customer service these days!
I am excited to give this a try! I've read a ton of reviews and I excited to see how it matches my skin and how long the coverage lasts.
I see two pending charges? Why I only ordered one product?
The add ons checking out were a bit deceiving. I was trying to find the brush and ended up with concealer.
Made a purchase and I was charged 2 for the order!
I have been using the foundation and tanning system for a year and LOVE! When I went to switch to re-order a new skin care product vs renew my foundation ( I have lots) I had to go in as a new customer and also missed the power boost cream which I now have to order separate and pay shipping. I also would prefer a choice in free product for renewals as I can't use mascara.
The test was painless, with a good array of questions. The website and payment methods WORKED FABULOUSLY! At no point did I feel like giving up and to top it all I got a free brush application.
Overall, an excellent experience, and my fingers are crossed that the product is equally marvellous.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

