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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I'm still waiting on my delivery! I will let you know when I receive it.
I was very hesitant about making a purchase. I've always struggled with finding the perfect foundation. I rarely wear any these days, but when I do I want a product I can be confident about wearing. I answered the questions and hoped for the best. The product is really amazing. I love it. Great coverage, perfect match and the extra gifts included only made it all even more fabulous!
I absolutely love this product! It matches perfectly, before I ordered I never really wore makeup but since I've had it I wear it all the time, I'm a repeat customer and I'm not going anywhere! I tell everybody about it! Love love love
I signed up for a "free trial" for their foundation in which it was stated that I would be paying only $6.31 for a trial of the product. That is not true. The $50 "temporary hold" is exactly like a charge, so this is definitely not a free trial. I was charged two overdraft fees on my bank account because of the "temporary hold." DO NOT ENGAGE WITH THIS COMPANY.
All the products i have gotten are amazing... fast delivery and great customer service
They questions were super simple and combined with the pictures, I feel confident that I got the correct shade and formula for my skin type. I am very excited for it to arrive.
True to the testimonials, color matching was on point and product actually worked as described.
I have loved everything I purchased so far.the customer service is outstanding and always get my products on time.I would recommend it to anyone I know.also good price.
I absolutely love this product, can't wait to try more
Great products above all great customer service would definitely recommend.
Wow! I am overcome with how well it is to order and add to my order the things I knew I wanted to add when I started making my first order. Cannot wait to try out all the products I ordered!
This is truly the best foundation I have ever worn. The colour is an exact match to my skin tone and it is so lightweight with great coverage! The customer service is the best!
I have been seeing the ads on my facebook feed and i finally decided to buy in. I have to say i love it. The package came nicely packaged with a serum and a brush. One thing i may not have ordered proper coverage as i have an age spot on my cheek and it does not cover. Other than that I love it
I bought a woke up like this foundation and took the test. It was 1000 shades to light for me. I bought other items as well. I emailed and waited for a reply so that I could send my product back and hopefully get either refunded or a shade that was more suitable due to the fact the products seem really nice but they tried to say I was outside my 14 day window, but if they would've looked at my email, I wasn't it was immediately after I received it Instead of getting a refund or my replacement all I got was a $30 off gift card that I ended up buying a $22 eyeliner with Lorde how expensive for eyeliner at the end of the day I was out the money $45 plus shipping and I ended up paying Way too much for an eyeliner I just feel like this experience would've went way better if they would've honored their commitment I guess I'll never know how good their foundation is because I'm not willing to spend another $50 and go down the avenue to figure out if they can match up my color again.
I placed my order more than 3 weeks ago and still have not received an update on shipping or my makeup.
Not sure who wrote all of the reviews about fast delivery.
As a first timer I was disappointed in the length of time it took to fulfill my order (i only ordered foundation, treatment and a frre piece that was offered) and the the free foundation brush which was offer and I confirmed was not included. When I reach out to customer service I was basically brushed off (no pun intended). This will be my last order if this is the way they treat their customers.
I have tried several foundations still no luck. I give it a chance because I like the product so fingers cross this one works.
I had a bad experience because I took test and the color was way off instead of getting a replacement I got a gift card that didn't even cover another bottle they wouldn't take my return so basically I have a bottle of face makeup I can't use and I got a 22$ eyeliner doesn't seem fair!
I am 73 on social.security my son is angry i ordered it it didnt come yet when it comes i will send it back.Diane Agnello 1389.gates ave apt 3A Bklyn NY *******
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

