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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I was prompted to buy something and didn't even realize it was happening
I am very please with the customer service, fast and efficient!
Went through the whole skin match everything they told me to do and went through the shades received it and makes me look very orange and wipes off my face onto everything
Wonderful Product! I've ordered Primer and foundation. Lasts all day long.
Yo solo hice una compra de prueba de $6,27 y ahora veo en mi cuenta que según yo hice otra compra de 80,83 no entiendo? Porfavor necesito respuesta de esto porque yo solo autorizo los 6,27 no la otra cantidad que ni se de que lo están cobrando. Cabe destacar que no he recibido ningún orden para que digan que yo la recibi y que ahora no la quiero cuando ni se el porque me están cobrando lo otro
Agradeciendo su atención, sin más a que hacer referencia y esperando su respuesta.
I've being using IL Makiage for a while and I love it. It has great coverage, light weight and natural look.
I am really enjoying change all my make up to IL Makiage. Anytime I'm unsatisfied they make it right.
Placing my order was a little difficult. I hope this make up is as good as it appears.
I wanted to order went well. The exception adding one more item, in answer to YOUR question, it caused me to have to write in name & address, and other information another time. Time consuming.
Frustrating to not be able to use an earned discount on a new subscription order. So, even if you are signing up for a repeat subscription, you have to choose between that discount and the discount code you earned from other orders. Also, a number of the skin care products have very similar descriptions so it is time consuming and a frustrating use of time to have to go back and forth and try to guess which $50-$80 product you want to invest in without unnecessary product crossover.
They really have great products. I love the concealer. But the most important thing is they stand behind their products. If you aren't satisfied they go above and beyond to take care of your needs.
Was given an email (Mon 4/22/2024 8:13 AM) with a BOGO deal for $100 and an e-code. Ended up not getting the $100 off but only the $59 off the lowest priced item. Not very happy with that outcome.
Hi Kylene,
As promised - Hi Kylene,
As promised -
Your IL MAKIAGE e-gift code to use or forward to a friend! BOGOVTFXGAPAO
To use: click the e-gift card below or type the digits in the 'promo code' field upon checkout. For further details, see Terms & Conditions below.
From the beginning I was struck by the first email I received following up on the foundation I ordered, then I sent an email back letting them know that my foundation was too white for me and they immediately helped me and sent me a different one
I purchased a product with a 14-day free trial, with the stipulation that I would not be charged anything but shipping until the free trial was expired. However, I was charged for shipping plus the full price (including shipping again) immediately upon purchase.
On line was easy to use,I use their foundation I like the product,looking forward to using the new product
I bought just one item, but they send me 4 one suppose to bee a gift the other two they charge me for it. That's not right,I would like to returned all of it.
They tell you you can sample it for 6$ then turn around and charge your account for 116. If the company is going to charge u regardless why are we paying for the sample. This happened in once transaction where it told me my total was 6$ and some change.
Me dijeron que me debitaban en 15 días y ya me hicieron el cobro
The original color of foundation was not correct but without any questions I was sent a color that works.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members