IHOP

I know I should not expect much from iHop, their menu is a corporate committee decision implemented by the lowest bidder. They have a promise that is undelivered. I've visited iHop scantly over the 40years and always have an unremarkable experience. I typically visit after I've forgotten the previous experience. I think iHop has this idea that bland dishes, with scant seasoning is a good way to save costs and salt, pepper and a few bottles of hot sauces is sufficient to compensate for blandness. My most recent experience was particularly marginalizing and unsatisfying. Here's list of issues I called out on the survey from the receipt.

1. I asked for a quite location, I was seated at a table in the center of the restaurant that became progressively louder.
2. The bathroom was disheveled, toilet seat detaching.
3. No posted wifi password and because the room was so loud, could not accurately hear the staff I asked for it.
4. No place to secure my bicycle, I had to use unoccupied outside benches.
5. I was not asked if I was an club member
6. Low menu diversity and unsatisfying menu options, and customizing what I wanted was going to cost more than I wanted to pay.
7. Low flavor meal, the water had more taste than the sandwich, all I could detect was the American cheese. The bread looked nice.
8. Plugged shakers, the pepper was coarser than the openings in the top, I had to unscrew the top to be able to add it to my meal.
9. Scant and paltry sides and add-ins. For $1 extra I got tablespoon of mushrooms added to the sanwich, the onions and mushrooms were only sufficient to be symbolic. I think there was meat in the sandwich. The hash-browns were as thin as a veneer, barely browned and smaller than the the bread.
10. The onion rings were low flavor, under cooked and had a pasty texture and flour flavor. I ate only one.
11. Waitress did not ask me about the onion rings when she cleared the table.
12. The register receipts print poorly and are difficult to read, the paper fades quickly shows stains prominently.
13. The waitress did not respond when I bid here good evening.
14. Not enough time to finish issue listing or enough text to list all issues.

Everytime I have mistakenly given IHOP a chance in the last decade I am disappointed beyond belief. I have never once sat down, ordered, and actually eaten within an hours time frame. It seems across the board the only requirement to work here is being more lazy than the last person. Across 4 states, probably 10 cities there is not one location I would revisit. Just plain ridiculous for an old-school name to have fallen this far.

On Sunday 10/08/2014 the wife and I went for brunch at store #306 in Abbotsford BC. We decided we would both have the SR FISH&CHIPS IN BEER BATTER@ $9.99 EACH.
When the young lady brought the order I started laughing and my wife could not believe her eyes. There it was a piece of Beer Battered fish about 3 and 1/2 inches long with chips a piece of toast and some tarter sauce. I suggest that at half the price and put on the child's menu it would still be overpriced.
We have eaten in IHOP restaurants fromYuma to Canada and enjoyed every meal but I couldn't let this one pass. James Barley

I walked in and ordered a Belgium Waffle Combo and paid via debit card at IHOP ******* located at ******* Norwalk Blvd in Norwalk Ca. I waited 45 minutes and they did not deliver so I asked for my money back and they refused. The Manager (Mark Romero) is inconsiderate toward customers and would not give me the franchise owners phone number so I could complain! Another gentleman ahead of me waited an hour to receive his food and he complained also to no avail. When I asked for my money back he offered me a rain check to come back at a later time!