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I had it delivered as I am handicapped. Did not receive my 2 drinks, tried calling them for 5 hours, no answer, filled out the form for missing items, totaling over $6.00 still no answer. This was 2nd time this happened. I will not order again from them.
We have asked several times for them to cut some heat on, but we were told the employees were complaining about. It was too hot in here. We are sitting in an ice cold restaurant plus we have an 86 elder with us. It is 37 degrees Outside and about 40 in here. It was the same way the last time we came in. They truly need a manager out here.
Went to I hope one gateway Blvd Savannah GA our waitress was the best cora had good service and kind and friendly.
Used to be a regulat at IHOP and was usually pleased with the food and service. Starting in 201, service at our local IHOP in Gulf Breeze FL deteriorated to the point that our last visit, we waited an hour for our food and when we complained, were told the problem was they were short a cook. Ok, not my problem. His IHOP actually closed a year later,, no surprise. Later in 2016, we moved to Lewisville TX. Tried the local IHOP. Same issues. Horrible service and waiting an hour for our food. Only to be told our server was new and not very good.
Fast forward to 2023, we have not set foot in an IHOP in 7 years. Hard to fathom that these guys are still in business. Something fundamentally wrong with their franchise/training processes.
Took us an hour to get our food when it came it was cold in the broccoli was burnt I'm not satisfied with IHOP
I am complaining about how I ordered a CLASSIC breakfast burrito with NO HASHBROWNS. We waited 30 minutes for our food and it was brought to our table, there was hashbrowns on my Classic breakfast burrito that I asked for with NO HASHBROWNS. I was very upset about my burrito, it doesn't even show on the receipt that I asked for no hashbrowns.
I went to the IHOP on Davis Hwy Pensacola. First I wasn't greeted for about 7 minutes… a short girl came up and just said follow me…. … rude never asked how I was or smiled… took my order… brought the food ( cold). Never checked if I liked it or refilled my drink… I left no tip bcuz of the awful service… 2 days later I saw my bank statement and she put $10 tip on for herself… so unless u want to be ripped off for some cold food I HIGHLY DONT RECOMMEND
Went in to order gluten free pancakes they took my order only to tell me they didn't have anything to make them with then they charged me full price for the meal. Never again eating at the dump. They need to go out of business.
Johnson city, or Kingsport, TN never answer their phone, only gives fax signal after several rings. Must order online only! And must enter credit card to pay in order to place the order. Ridiculous. Always very slow service and no one wants to wait on you.
I've been there one waitress no hostess no manager no busser slow no smile not many people there. I left my laptop charger there and they said next day was nowhere to be found after she was rude to me while I was waiting for my ride to pick me up :( to bad I like their food n 24 hours service crap n dishonesty :( tried going back twice because I like food and it's close walked out noone there and pretty much ignored :(
Chicken Fried Steak WITHOUT Gravy, twice! Smoked Sausage/Brats Breakfast with Regular Sausage, no BRATS.
108 pauline drive York Pa. I ordered a country fried stake they forgot my gravy. So I had to return the food. They told me they would give me a fresh order and they just recooked my meal and everything was hard dry and over cooked. It was a complete waste of money I had to throw it out. Never again!
Me and my family went to the Ihop on 4337 N Chouteau Trafficway Kansas City Kansas and we got great service, the food was amazing and the waitress at the time was doing everything in the place, from cooking to cleaning, she was busy and stressed out, but she had a smile on her face the whole time and was amazing, she was very helpful but had alot on her plate, the food was hot and delicious, we went there at 9:30 pm on 08/04/2022, I'm definitely going back to that Ihop again!
We've been going to IHOP for many years in 3 states. Every single restaurant has served fresh, tasty food. Pancakes are excellent (don't know how they do it); eggs served exactly as ordered; and the meat items delicious. Their breakfast sausages are particularly delicious. The servers are friendly, efficient and fast! It's a marvel to me just how quick they are! On the (very) rare occasion that there is a problem, the server always fixes it with a smile and without complaint.
It is always a pleasant experience to enjoy a meal at IHOP!
Elias was amazing. We came in to ihop in Jacksonville North Carolina armrichmond's highway and was greeted like I was entering a friend's home. Elias was warm and welcoming and continued to check on us and make sure that We had everything we needed. I will be back just for his great service.
Whenever we go to dinner at IHOP it is a good experience. The waitress is always very polite and gives us the correct order.
Came to IHop this morning. Ordered sunrise breakfast with hash browns and bacon crisp. Eggs medium hard. After 45 minutes got fatty bacon, eggs that had white running and cold toast.
Went for breakfast, eggs and coffee were fine but Waffles tasted life corn meal Waffles and were cold along with the sausage.
My family and I were thrilled to come in and get some breakfast after a long day of work and school! Ordered drinks and didn't receive them for over 12 mins. We waited a 1 hour for our food. We eventually just left. On top of that the people at the other table showed up after us and got there food before us. such a horrible experience, I would never recommend that restaurant to anyone, nor put my kiddos through that again!
I ordered online to go pick up. Got home to enjoy was cold. Hamburger was dry. My breakfast was cold. Not going to order online again. I love ihope but not today. There was also a receipt in the container under my pancakes. Not even my receipt
