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IGVault

2.2

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IGVault Reviews Summary

IGVault has a rating of 2.2 stars from 467 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGVault most frequently mention customer service, fortnite account and original owner. IGVault ranks 97th among Virtual Goods sites.

service
173
value
170
shipping
162
returns
168
quality
170
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GB
1 review
0 helpful votes
Follow DARREN G.
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Did not complete order in full. Despite numerous communications with customer service until they stopped returning my messages. There are other sites selling these products. I cannot recommend IGVAULT I would consider using an alternative site or risk not getting what you are paying for!

Date of experience: March 10, 2021
Florida
1 review
0 helpful votes
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I recently purchased 2k myteam currency and waited for 16 hours now and the seller will not respond whatsoever when I just send a reminder this $#*! keeps ignoring me plus he even tried to block my messages. Do not believe that stupid igvault representative who replies to these reviews cause they never respond to any emails. I emailed them 3 times and they haven't done $#*! or responded. Either they have extremely bad customer service or they are pure scammers which is definitely what I've seen other people say as well. So they do this crap to everyone who buys from their site and they make it way too hard just to get a refund. Don't ever buy from this website believe me save your money and use it elsewhere. If I could give a negative rating I really would as well as many others. All of the positive comments are not real people its people from their site that put these messages to make them look good.

Date of experience: March 6, 2021
Canada
1 review
0 helpful votes
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Stay away from this website they take forever to deliver coins and no customer service whatsoever. Not reliable

Date of experience: March 5, 2021
Australia
1 review
0 helpful votes
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Terrible company
March 4, 2021

Terrible company you will be banned at Ea Games, I lost my account, I need to do another one now. Iii

Date of experience: March 4, 2021
GB
1 review
0 helpful votes
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Got scammed
March 4, 2021

I got scammed for an item I bought from the site, currently in a paypal dispute trying to get my money back

Date of experience: March 3, 2021
Czechia
1 review
0 helpful votes
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Scammers
March 1, 2021

Be aware of this site. Seller stole the account and the money. This site didn't even care. If you don't want to lose the money don't use the site. There are betters.

Date of experience: March 1, 2021
Germany
1 review
0 helpful votes
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Scam
February 24, 2021

I purchased 4 times at this site 3 times it was really good but the 4th time which is now tells me that there are scammers I purchased a rocket league goal explosion for 25 € and I didn't even get it the support write I think Bot messages to me and isn't helping me so pls stop buying on this page!

Date of experience: February 24, 2021
NL
2 reviews
0 helpful votes
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This site doesnt help of seller dont deliver
February 8, 2021

3/4 days ago i bought some gold for a game and still didnt receive annything i tryed to contact the site in every way they told me to but i dont get anny respons and the site doesnt work properly online thing that works ik spending money on it they dont help you of you have a problem Sony lost my money to everyone dont buy on this site you Will regret it

Date of experience: February 8, 2021
Lebanon
1 review
2 helpful votes
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DO NOT BUY! SCAMMERS!
February 3, 2021

The scammer on this site wiped my phone after linking the gmail account and the support kept asking me to wait for over 2 weeks, then they told me that the warranty period has passed and there is nothing they can do. I filed a dispute with my bank and will never deal with these scammers ever again in my life!

Date of experience: February 2, 2021
South Africa
1 review
1 helpful vote
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My son bought a package and it was for a PC and not a Xbox. No exchange and no refund. You guys are a bunch off crooks! I had to select a star to submit my review but I rate you 0!

Date of experience: February 1, 2021
Michigan
1 review
0 helpful votes
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Not worth it
January 26, 2021

Waited longer than two hours. Never received what I paid for. Also didn't get a refund. DO NOT RECOMMEND. Will be reporting to BBB.

Date of experience: January 26, 2021
North Carolina
1 review
0 helpful votes
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Absolutely bad
January 23, 2021

Been waiting hours nobody will talk to me about whats going on there scamming people for there money I will never use this site again

Date of experience: January 22, 2021
Louisiana
1 review
0 helpful votes
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Salty Seller sells all my players
January 17, 2021

Salty seller got to my account after asking for a refund and sold all my players for cheap. Careful..

Date of experience: January 17, 2021
Slovakia
1 review
2 helpful votes
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I bought a GTA 5 account with online. They sent me email pretty fast and i was happy. I started downloading. When i launched it, it worked perfectly. Then i wanted to launch online. I realized that my account was banned from social club and from online. When i wanted refund it, i went to website and this happend. I messaged them asking for refund. THEY BANNED MY IP Immidiatelly. I am angry now.

Date of experience: January 13, 2021
Italy
1 review
0 helpful votes
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Scam
January 13, 2021

Got an account for 20€ and after 2 days the password was changed randomly, probably by the account owner. They sold an hacked account for some reason and i couldn't get my money back, i even wrote to igvault support but they didn't answer so 20€ got wasted. Nice $#*!ing site.

Date of experience: January 13, 2021
Wisconsin
2 reviews
12 helpful votes
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Absolute trash
December 24, 2020

Even their so called LIVE SUPPORT is a total lie. Glad I paid with paypal so I can along with them verify this is an ASIAN scam site totally. I contacted the so called seller immediately who in a chat box said sorry the 1 hr delivery would take 2 hrs then completely ignored me after 8 hrs and now has been 24 hrs plus the SITE then claims it might take 3 days for A refund where your payment is immediate? Just stay away from this place unless you love being ripped off.

Date of experience: December 24, 2020
California
1 review
0 helpful votes
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No customer service
December 22, 2020

I brought a LOL account on this website, and the seller take the account back.
No customer service to help you with that, helpless and hopeless. Waste money.

Date of experience: December 22, 2020
Germany
1 review
3 helpful votes
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I ordered WoW Classic Gold here several days ago and paid directly via credit card. I never received the gold. I don't get any statement from the seller and IGVault support apparently refuses to answer me at all... and this although I exhausted all possibilities: (contacted seller several times, requested dispute resolution, tried all IGVault support channels I found). Never ever IGVault again!

Date of experience: December 19, 2020
Canada
1 review
1 helpful vote
Follow M L.
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Hi,

This company is a complete scam. I ordered 5000g for wow classic and only received 1200g. They did nothing to help me get the remaining of my order and told me the order is not longer under warranty.

COMPLETE FRAUDULOUS COMPANY. DO NOT BUY FROM THEM. ITS A COMPLETE SCAM.

Date of experience: December 13, 2020
GB
1 review
0 helpful votes
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People please never buy from igvault, they take money and that its. Never

Date of experience: December 11, 2020

From the business

IGVault provides best offers of FIFA Coins, CSGO Skins, Pokemon GO Accounts, WoW Gold & MapleStory Mesos. Secure Payment, Fast Delivery & 24/7 Live Support!


igv.com
Shenzhen, Hong Kong Island, China