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Ifax Reviews Summary

Ifax has a rating of 2.9 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. Ifax ranks 6th among Fax sites.

service
14
value
14
shipping
13
returns
14
quality
13

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India
1 review
1 helpful vote
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Super Fast Service
March 19, 2021

I contacted the ifax customer care when I wanted to cancel my subscription. They were diligent and offered me super discounted offers to continue with the services. Sadly, I didn't have the need of faxing anymore and had to decline their offer.

Date of experience: March 18, 2021
India
1 review
1 helpful vote
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Excellent
March 19, 2021

The application is easy to trust with its distinct features. When I sent a fax to London and it failed, I got a mail from the ifax team outlining all the reasons for the fax failure. I even got all the credits I used for the fax back in my account 5 minutes later. Simply marvelous!

Date of experience: March 18, 2021
India
1 review
1 helpful vote
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Awesome Experience.
March 18, 2021

Impressive user-interface and great services. Will gladly recommend ifax to my friends and family if they ever needed to fax documents.

Date of experience: March 18, 2021
India
2 reviews
7 helpful votes
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Good website
March 16, 2021

The ifax website has a great user interface. The sales team is very convincing and prompt. They ensure that you have no questions left after a demo. They value your time and complete the demo in the chosen time period. The customizable plan is perfect for my company. Looking forward to working with the ifax team in the future.

Date of experience: March 16, 2021
New York
1 review
0 helpful votes
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Ifax team negotiated a customized quote after the demo. It was the cheapest I've been offered by an online fax service provider. The website and application are simple to use. The dashboard is pretty informative. Really happy with the overall services.

Date of experience: March 10, 2021
India
1 review
1 helpful vote
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The ifax customer service is fantastic. Their service is very reliable. The web app and the mobile application make it flexible to work on the go.

Date of experience: March 10, 2021
India
2 reviews
3 helpful votes
Follow Ashley J.
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I used ifax a few days ago to send some documents to Spain.The application Worked effortlessly. I didn't even need to sign up or create an account to Send the documents. A perfect solution to all faxing problems.

Date of experience: March 10, 2021
India
1 review
1 helpful vote
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Very easy
March 8, 2021

I'm a 69 year old man and for me iFax was a life saver. I'm not a tech savvy
Individual, but this app was very easy to use.

Date of experience: March 6, 2021
Pakistan
2 reviews
4 helpful votes
Follow Joly M.
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Good App
March 5, 2021

Finally found a very convenient app that actually works. By far this is the
Best option if ever I need to fax some documents in a pinch again.

Date of experience: March 5, 2021
Arizona
1 review
3 helpful votes
Follow Joshua P.
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It is a scam, I had the misfortune to be fooled into thinking it is a real business... Once you put in your info you will have a series of frustration and regret, not limited to them trying to charge your card(the 'fax service' doesn't even exist, yet, auto non stop computer generated emails(regardless of you contacting them to cancel)are non stop and relentless. I am trying to figure out who to contact in the UK to get this scam shut down! DO NOT GIVE THIS SCAM SITE ANY OF YOUR INFO, YOU WILL BE SORRY IF YOU DO!

Date of experience: October 3, 2020
Texas
1 review
0 helpful votes
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Over priced
September 28, 2020

I sent 2 fax and they charged me $280.00, which emptied my bank account, FRAUD
Please do not use, horrible

Date of experience: September 28, 2020
Wisconsin
1 review
1 helpful vote
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Stay away
September 19, 2020

I started signing up because they advertised a seven day free trial. After I put in my card information it took me to a page where I could pick my plan. After seeing how expensive it was, I left the website without finishing signing up. My bank blocked the first charge, then two weeks later they charged me again. I contacted the company and they said they couldn't give me a refund because I purchased a fax number, which they said nothing about. When I replied explaining that I never finished registration I got the same generic response. I never got any sort of welcome email, never used the service and had to set up a password to cancel the account I never created. If you accidentally give them your card number just cancel it because they will charge you!

Date of experience: September 19, 2020
Florida
2 reviews
0 helpful votes
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I hate this company as they costed me 100 dollars and they will not return my money, or answer my email. Im so upset as I cant afford to throw away 100 dollars. I hate you

Date of experience: September 2, 2020
Massachusetts
1 review
1 helpful vote
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Signed up for free trial, sent a 1 page fax then cancelled free trial right then and there. Total transaction time 10 minutes. A week later they billed me for the year and wont return emails. Wish I could give less than 1 star

Date of experience: August 5, 2020
Canada
3 reviews
3 helpful votes
Follow Ranjith T.
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This is just a scam, I registered and cancelled within 7 days of free trial. Still I got charged 100$(Full year subscription) and the cancellation was not showing in the system. I cancelled on the day I was charged, I asked for refund and just to take one month charge, but no reply
Don't even think about this one.

Date of experience: July 25, 2020
Georgia
1 review
0 helpful votes
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The fax quality is so poor it is barely readable. Prices for subscriptions are outrageous at best. DO NOT GET THIS APP!

Date of experience: July 18, 2020
Massachusetts
1 review
0 helpful votes
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Scam
July 18, 2020

I bought this app and you can not subscribe once you are registered. It does not work and it will take away your money. I am looking a way to get my money back and where to report this issue.

It would be much appreciated if any one would suggest where/how to report this scam.

Thank you

Date of experience: July 18, 2020
New Jersey
13 reviews
47 helpful votes
Follow Daniel S.
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I bought this app and it turned out to be a complete waste of money. I needed to fax some documents and didn't have a fax machine in a 25 mile radius. So decided to try the app and pay for it, but every time I try to take the fax picture it ended up being too dark. So I ended up sending multiple faxes only so that the other person can tell me that they cannot accept them because they are too dark. I really want my money back for this app and advise people not to get it.

Date of experience: May 8, 2013