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Ifax has a rating of 2.9 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. Ifax ranks 6th among Fax sites.
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I contacted the ifax customer care when I wanted to cancel my subscription. They were diligent and offered me super discounted offers to continue with the services. Sadly, I didn't have the need of faxing anymore and had to decline their offer.
The application is easy to trust with its distinct features. When I sent a fax to London and it failed, I got a mail from the ifax team outlining all the reasons for the fax failure. I even got all the credits I used for the fax back in my account 5 minutes later. Simply marvelous!
Impressive user-interface and great services. Will gladly recommend ifax to my friends and family if they ever needed to fax documents.
The ifax website has a great user interface. The sales team is very convincing and prompt. They ensure that you have no questions left after a demo. They value your time and complete the demo in the chosen time period. The customizable plan is perfect for my company. Looking forward to working with the ifax team in the future.
Ifax team negotiated a customized quote after the demo. It was the cheapest I've been offered by an online fax service provider. The website and application are simple to use. The dashboard is pretty informative. Really happy with the overall services.
The ifax customer service is fantastic. Their service is very reliable. The web app and the mobile application make it flexible to work on the go.
I used ifax a few days ago to send some documents to Spain.The application Worked effortlessly. I didn't even need to sign up or create an account to Send the documents. A perfect solution to all faxing problems.
It is a scam, I had the misfortune to be fooled into thinking it is a real business... Once you put in your info you will have a series of frustration and regret, not limited to them trying to charge your card(the 'fax service' doesn't even exist, yet, auto non stop computer generated emails(regardless of you contacting them to cancel)are non stop and relentless. I am trying to figure out who to contact in the UK to get this scam shut down! DO NOT GIVE THIS SCAM SITE ANY OF YOUR INFO, YOU WILL BE SORRY IF YOU DO!
I sent 2 fax and they charged me $280.00, which emptied my bank account, FRAUD
Please do not use, horrible
I started signing up because they advertised a seven day free trial. After I put in my card information it took me to a page where I could pick my plan. After seeing how expensive it was, I left the website without finishing signing up. My bank blocked the first charge, then two weeks later they charged me again. I contacted the company and they said they couldn't give me a refund because I purchased a fax number, which they said nothing about. When I replied explaining that I never finished registration I got the same generic response. I never got any sort of welcome email, never used the service and had to set up a password to cancel the account I never created. If you accidentally give them your card number just cancel it because they will charge you!
I hate this company as they costed me 100 dollars and they will not return my money, or answer my email. Im so upset as I cant afford to throw away 100 dollars. I hate you
Signed up for free trial, sent a 1 page fax then cancelled free trial right then and there. Total transaction time 10 minutes. A week later they billed me for the year and wont return emails. Wish I could give less than 1 star
This is just a scam, I registered and cancelled within 7 days of free trial. Still I got charged 100$(Full year subscription) and the cancellation was not showing in the system. I cancelled on the day I was charged, I asked for refund and just to take one month charge, but no reply
Don't even think about this one.
The fax quality is so poor it is barely readable. Prices for subscriptions are outrageous at best. DO NOT GET THIS APP!
I bought this app and you can not subscribe once you are registered. It does not work and it will take away your money. I am looking a way to get my money back and where to report this issue.
It would be much appreciated if any one would suggest where/how to report this scam.
Thank you
I bought this app and it turned out to be a complete waste of money. I needed to fax some documents and didn't have a fax machine in a 25 mile radius. So decided to try the app and pay for it, but every time I try to take the fax picture it ended up being too dark. So I ended up sending multiple faxes only so that the other person can tell me that they cannot accept them because they are too dark. I really want my money back for this app and advise people not to get it.
Answer: The free trial is a Scam. Seey review. They charged me for an entire year, $178! I tried the product for one week it didn't work and I tried to cancel. I'm furious. They know this, they can see this in their records and they still charged me, and I cannot recoup my money.
Answer: You can only contact them by email, and despite having issues with being charged when I never fully signed up, I get the same generic response.
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