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The company's reputation is significantly marred by numerous customer complaints regarding service delays and inadequate communication. Many customers express frustration over being charged for products that were not delivered, often citing a lack of response from customer support. This has led to a general sentiment of distrust and dissatisfaction. While there are no positive aspects highlighted in the reviews, the overarching trend indicates a critical need for the company to improve its customer service practices, particularly in communication and order fulfillment, to restore customer confidence and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Takes money, No Delivery, No return of contact nor reply - Copier superstore's webiste shows The Zerox 3200 copier IN Stock and yet when I purchased one on Nov 3,2008 and have still not received it on Nov 28,2008. After several calls I was told the item was on back order nation wide. I asked for the reason my funds were already charged and was told it was policy to charge th $ at the time of Sale.
I can now not get an answer nor a response to my emails.
I would not recommend anyone do business with this company.
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