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Ifabric

2.0

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Ifabric Reviews Summary

The company exhibits a mixed reputation, with notable strengths in product quality and variety, as many customers express satisfaction with the fabrics and their affordability. However, significant concerns arise regarding customer service, characterized by delayed shipments, unresponsive communication, and difficulties with returns. Numerous reviews highlight frustrations with unreachable phone support and inadequate email responses, leading to feelings of distrust among customers. While some have positive experiences with prompt service and support, the prevailing sentiment indicates a need for the company to enhance its customer service approach to build a more reliable and trustworthy relationship with its clientele.

This summary is generated by AI, based on text from customer reviews

service
109
value
100
shipping
107
returns
89
quality
97

We monitor reviews for authenticity

Bangladesh
1 review
0 helpful votes
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Goof website
July 20, 2021

Good website but the size information on patterns is very confusing. I also would like more information on the fabrics. Eg about weight, drape and amount of stretch where applicable...

Date of experience: July 20, 2021
Utah
1 review
0 helpful votes
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Speedy delivery
July 20, 2021

It arrived with no fuss exactly as advertised. The green paisley is way less green than I envisaged but that often the difficulty with internet shopping.

Date of experience: July 18, 2021
Bangladesh
1 review
0 helpful votes
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The order process and the material itself, very good.It took quite long for the order to arrive...,.

Date of experience: July 18, 2021
Bangladesh
1 review
0 helpful votes
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Very fast service
July 20, 2021

Fabric quality is superb, better than expected. Delivery times however a bit too slow even by covid delay standards otherwise great fabric.

Date of experience: July 18, 2021
NL
1 review
0 helpful votes
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Very professional
July 19, 2021

Very prompt delivery. Not always easy to know what you see on a website, will be good quality & exactly what you want but l wasn't disappointed

Date of experience: July 18, 2021
GB
1 review
0 helpful votes
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I am finding that I choose my fabrics better online as I have time to sit and decide what I really want to make. Delivery is good and the fabrics are good quality.

Date of experience: July 18, 2021
California
1 review
0 helpful votes
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I can always find what I want onthe website. New colourful and inspirational fabrics. My orders are always well packaged and arrive in good time.

Date of experience: July 18, 2021
California
1 review
0 helpful votes
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Arrived quickly
July 19, 2021

First class service - samples received within 3-4 days and fabric received within 7-8 days. Have used on several occasions and good quality material.

Date of experience: July 17, 2021
GB
1 review
0 helpful votes
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Material exactly as described. My dining chairs look new. Value for money, good customer service. Delivery as stated.

Date of experience: July 17, 2021
GB
1 review
0 helpful votes
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Delivered on time. Great quality and price. Would recommend to friends and family wow good parfomanc

Date of experience: July 17, 2021
GB
1 review
0 helpful votes
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Great choice.
July 19, 2021

I originally ordered samples - fast delivery & free. I then ordered the fabric. Fast delivery. Wow

Date of experience: July 17, 2021
New York
2 reviews
0 helpful votes
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Quick delivery
July 19, 2021

Quick response to enquiry of fabric. Material came on roll and well packed. Would recommend to anyone and would use again. Well done!

Date of experience: July 17, 2021
Nigeria
1 review
0 helpful votes
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Best fabrics shop
July 19, 2021

Lovely soft lightweight wool blend. Perfect for spring. It arrived without too much delay and iFabric communicated very well all the way to delivery. Happy bunny!

Date of experience: July 17, 2021
Latvia
1 review
0 helpful votes
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Good service
July 19, 2021

Not used this material yet. But had some in a different colour to make a bathroom blind. Good quality product delivered promptly.

Date of experience: July 17, 2021
Bangladesh
1 review
0 helpful votes
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THE DELIVERY ARRIVED VERY QUICKLY. THE QUALITY OF THE MATERIAL WAS AS HOPED FOR AND THE WHOLE ORDER WAS DEALT WITH IN A VERY EFFICIENT WAY

Date of experience: July 17, 2021
Bangladesh
1 review
0 helpful votes
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Beautiful fabrics
July 19, 2021

This fabric is gorgeous and of very good quality, as usual very prompt service and postage, much quicker than ordering from Somewhere else.

Date of experience: July 17, 2021
North Carolina
1 review
2 helpful votes
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I ordered my fabric on June 1 it came on July 8 missing items. I tried to contact their multiple customer service lines, no one answered, I asked for a refund multiple times no one answered. I spent nearly $100 on my order and the fabric came over a month late missing two of the most valuable fabrics I ordered. I will never be purchasing from them again and I hope you don't either because they will scam you for your money!

Date of experience: July 8, 2021
California
1 review
0 helpful votes
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Great service, fabric delivered quickly with regular updates as to the progress. The fabric is great just as the pictures I'm really pleased

Date of experience: July 8, 2021
California
2 reviews
0 helpful votes
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Excellent
July 10, 2021

I was able to get a sample of the fabric in which I was interested. Was given 10% discount when I actually ordered it. I was able to track the parcel and was then told a one hour slot in which it would arrive. Excellent service. Very prompt. Would definitely buy from there again.

Date of experience: July 8, 2021
Argentina
1 review
0 helpful votes
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Arrived quickly
July 9, 2021

I would certainly be interested in buying from this company again and would recommend them to my friends.

Date of experience: July 7, 2021