Idol LashReviews 34

Stay away! This company suckers you in with a "free/shipping & handling only" product that doesn't work, then ships an additional product for an exorbitant price well before their "see results deadline", then looks to charge a $10 restocking fee when you want to return the crap! Outrageous. Little wonder they give you such a huge... 19 character... RMA# since they probably get 9 our of 10 products returned. What crooks; they should be pulled off the web.

I used Idol Lash Enhancer and was so excited to see beautiful long lashes after 4-6 weeks, BUT no after 4 months my lashes are falling out. A the lashes are less now than before I started to use Idol lash. Now I understand why all the reviews are under 3 months of usage. Do not buy this product unless you want lashes for a short time. Now I cannot return the 2 unopened bottles, because of the 90 days back guarantee. I bought 6 tubes because of the discount. Now I see why. DO NOT BUY!

DO NOT ORDER FROM IDOL LASH! Last Friday I received a collection notice from a company representing idol lash. I had placed an order last July of 2015. My credit card was compromised and I had to get a new card. Idol lash was unable to charge me for the new shipment which I never received. I received one email that was in my junk mail requesting a new number. I never received a paper copy. I now owe 150.00 to the collection agency for a 3.95 tube of serum. This company is a scam. BEWARE of ordering from this company. Please think twice about giving them your credit card information.

Do not buy any "free samples" that you see ads for. I saw an ad to buy a free sample of idol lash. When it got down to paying for the shipping, I authorized a $3.95 charge and than received a $9.97 debit against my account. About two weeks later on the day b-4 New Years Day, I saw a $79.97 debit against my account! Next I received an email shipping notice! When I ordered the sample there were no terms & condition box to check, no email sent to me from the company explaining how they have an automatic renewal-nothing! Please be ware! I am now out of this money until I get the product, and return it using there RA # and than wait another 20 days until they feel like crediting my account! Horrible scam!

I was charged for automatic shipment on my credit card for $85.94. The representative stated I must send back for refund of only $69.00 sinceI must pay for shipping from company to me and back plus a restocking $10.00 fee. My mistake was believing I was getting a free sampl.

This is the worst scam online that I hav ever experienced! When you try to place your order, they won't let you till you hit Complete, but when you do they sign you up for another product too called Revital for $53.00, and automatic shipping of both products! Then when you attempt to get through to their customer service, it is nearly impossible, but if you should get through, the Rep can't (or won't) speak clearly enough for you to understand how to get a refund & stop auto delivery & where to return the stuff to. Luckily I paid by credit card so was able to dispute he charge & they helped me get thru to the customer service & find out how to cancel everything & return the products.

Ordered trial of Idol Lash, and then tricked me into ordering revitol eyelash serum which I tried to cancel but couldn't because no weekend customer service, and then they sent me the wrong product (revitol eye cream!) I had to email photo of the product to get a return authorization from the company. I sent with tracking. Arrived over 1 month ago. No refund received. Where is my $49.90? Getting the run around with customer service. Looks like fraud.

This is a SCAM! DO NOT ORDER FROM THIS COMPANY. THEY ARE NOT UPFRONT ABOUT THEIR "POLICY FOR THEIR MEMBERSHIP PLAN AND WHEN TO CANCEL" I placed an order for a trial and nothing about an automatic membership was mentioned AT ALL when I placed my order. I noticed $ was taken out of my account because of this membership plan. I called to complain and was yelled at by a fobby idiot named Nicole. Called back numerous times and was hung up on THREE times! Who are these ppl! THE WORSE HANDLED COMPANY EVER. I HOPE THEY GET SUED SOON. SUCH A SCAM. At the end of it all I paid for 1 tube of idol lash at the wopping amount of $89.90 when it should have only been $14.95. WTF! Yes, I'm PISSED. BEWARE FOLKS, DON'T BOTHER! Oh and if anyone from Idol lash reads this review... SHAME ON YOU! Hope Karma bites you in the $#*!!

I have been scanning the web for lash and brow stimulators ever since RenewLash was taken off the market and replaced by LiLash (which I am not fond of... all my beautiful growth... gone! People used to stop me on the street to ask where I got such real-looking false eyelashes) and I came across a site that reviewed lash and brow stimulators and one I had never heard of that got the best reviews is called IdolLash, so I decided to order some.

First of all, it would not allow me to change my shipping option, so I wound up paying nearly $17 for "rush" delivery. No matter how many times I changed it to "regular delivery" it kept bumping me up to the $17 option. That is super expensive for such a tiny product that come in a tube the size and shape of a mascara tube!

Then I saw this little, tiny "help" link that said 24/7 help available. But not only did they not give an email address, their operators are NOT standing by and I can contact them by regular US mail (I guess that's the 24/7 bit) or I can call during regular west coast business hours... Um... That doesn't even begin to satisfy the MINIMUM requirements for what I would call 24/7 help. Of course I will call them Monday and try to sort it out, but Mondays are busy and they don't even have an 800 number! So, yeah, I have a big hate-on for that.

Plus, I got this email congratulating me into their monthly program where they will just keep and use my credit card information to send me out a new tube (whether I want one or not) every month. When I was placing my order, it said NOTHING about that! So now I have 3 gigantic complaints about this company... They forced me to pay $17 for something that should cost no more than $4 to ship and I am now enrolled in their monthly shipping program AND they are NOT available 24/7 to help me.

Three strikes... you are out. Now I don't even want the stuff (because if the company is going to be that shady about their "monthly program" and not let me choose my own shipping method AND advertise 24/7 customer support) how can I be sure that the product I have never heard of suddenly has all these 5-star reviews. I am very suspicious that all of their "feedback" was planted by the company.

Right now it is Saturday evening. So I have to wait one and a half days to address this situation. They are shady, unethical and liars. Don't order from them until I come back and say something like "OMG! This stuff works so great that everyone should try it." And that could happen, I just don't believe that it will. I just hate companies that are not upfront with all of their policies, but this one actually LIES about it! So, until further notice, stay away from them. But you never know... I could come back and say... wow... this is the best stuff I have been able to find with over a year of searching.