Idol LashReviews 34

I placed an order for Idol Lash and instead received from A Lash Energizer. Completely different product full of chemicals it doesn't contain one single item that is listed in the ingredients of idol Lash. So I started to look online and if you go to lashenergizer.com it's exactly the same website as Idollash.com. So most likely they take orders from both sites and just ship out the same product I haven't tried to call to get a refund yet but I will, although I'm certain it won't work after reading all of the reviews. The other interesting thing is when I went back and looked at the email confirmation I received after ordering all it says is "3 x lash" there's no definition of the product or anything like that there isn't even the company name on the receipt. Actual fact there's no way for you to prove what you ordered in the first place. Is the product I received has more chemicals than an industrial cleaner I certainly won't be putting it anywhere near my eyes if they won't take it back will try using it to clean the grout in my shower.

People, all that has happened to you has happened to me. Now, take some breaths, get your mailing information, write a report and complaint to your local Attorney General's Office to get refunded the money owed you! I just deposited a check for $1,272.44 from another company doing the same thing these $#*!s are doing. Plus add $100 for your time filling out the complaint form. Plus, interest for keeping your money! That's how you do things! Let's ALL do it. They still owe me $150.00, and I fully intend on getting it back from them.

Offered a free sample for simple shipping charge of $4.95. Then got another charge of $1.98 for "shipping insurance". Then I find out it auto ships after 16 days for more product to be charged $69 a month. I canceled it but the phone number they give on their invoice takes you to India with heavily accented people and offering another gift and can't help you with the problems. The number that I have to cancel it is *******260. Totally dishonest. Their product may be good-- I don't know but won't find out now because of the way it is offered. I use GrandeLash now.

This company is a fraud! I filled out information for the free trial. I read reviews for it and saw that this company was fraudalent so I backed out the transaction. Somehow my CC was still charged! I immediately called their customer service and told them the charge was unauthorized and was told it would be cancelled. Well today I wake up to an email saying my package has been shipped and my card would be charged. I checked my account and sure enough saw a charge for $1.98. I called customer service but couldn't get through. I immediately called my bank and had my entire CC cancelled and I have a new card on the way. Please beware! Shady business practices!

I had the same problems as all the other reviewers and finally reported them to my credit card company who refunded my money and made contact with the company. I also got enrolled into a monthly supply program without even knowing it and they started debiting my charge account within 2 weeks of me ordering only a "trial" of Idol Lash and the Revitol eye creme. When I contacted them they were difficult to deal with and refused to refund me for the subscription even though they had not even shipped it out yet stating that they aren't able to stop the process once it's started! They finally gave me a hundred digit RMA code to use to return the order and then I was to call them immediately to notify them of "incoming" produce and after receiving it they would refund my $. In the meantime I notified my card company who contacted them. When I called them about the return, they asked if I had filed a complaint with my card company. They had noted my file that the card company had contacted them so their hands were tied.

I was very mistrusting as I placed my order for a free bottle of idol lash, from a distribution warehouse in central California. It was supposed to be free, but they charged me $5 for shipping when I know the shipping cost could not have been over $1. They also required me to give them a credit card so they could send me a bottle every month and charge me $30 each month. I now regret giving the phone order processing man a difficult time. The stuff is exactly how he read it from the script he read. Aloe-vera, Vitamin E, no chemicals or fragrance. I will order it again, but 1 bottle lasts more than 2 months so no need to get a monthly shipment. My eyes look wider and I appear more energized with my longer/thicker healthier eye lashes.

I'm usually smarter than this. I wish I'd looked into it before ordering. Initially 3/23, I was charged $6.95 for shipping and handling, then the same day was charged $4.95 and $1.98, for what, I don't know. Then yesterday, 4/6@ 1:54am (sneaky timing) I was charged $84.90. I work nights so I caught it right away. I called and after much arguing and threatening to both sue and contact the attorney general, they cancelled the monthly order I didn't even know I signed up for -in the fine print of the s&h I initially ok'd. They said they'd call later in the day with my refund info. They didn't call. I called them again today and they initially said I must return the product for my refund, which I never even received! Again I said I was suing and contacting the AG. They offered 50% refund, said I could keep the product I never received! I said my next call is to my attorney and the AG so they said they'll refund $79.95. WTF?! I also advised them in both calls that I'd recorded them and printed out evidence of their fraud. I am reporting them regardless for the fraud and thievery.

I never received my trial and they have took 84.90 dollars out my account without sending trial without my knowledge this company is a scam I been trying to get my money back since Oct 24 is the first time I call them they sent some product and I sent it back the same day on Oct 27 they took 86.90 out my account again and charged shipping twice and a 1.95 for I don't know every time I call they hang up this company is fraudulent and now I have to get my bank involved after they let these people steal my money. I would never recommend this scam company to a dog.

Wow the reviews are awful. Also the pictures that you show the eyelashes if you look really close you can see that they were false eyelashes as you can see the line on the top where they had to glue them shame shame shame your company