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The company faces significant criticism regarding its customer service and responsiveness, with many customers expressing frustration over a lack of follow-up and ineffective resolution of complaints. Common themes include feelings of hopelessness, as individuals report submitting detailed complaints without any meaningful acknowledgment or action taken. While some users appreciate the existence of a reporting mechanism, the overwhelming sentiment is one of dissatisfaction, suggesting that the service is perceived as unhelpful and bureaucratic. Overall, the company struggles to establish trust and reliability among its users, highlighting a critical need for improved communication and support processes.
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Yes, why does it even exist because they never investigate it? I have been rudely told by FBI to file an IC3 which is actually just a way to shut individuals of serious or minor cybercrimes up. At least before, crimes were taken seriously.
I had also sent money from Western Union as same case. And I want to get my money back, I had also contact him in facebook
Been approached through Facebook by James Osborn asking for money I'm also working with another woman being scammed by the same person i reached out to her and since three days ago we've been working together. We all need to work on getting these guys. They all have different names and lots of phone numbers. I want to help in anyway possible to catch them. I have receipts for money grams I'm on Facebook inbox me so we can join forces. Sondra S from Connecticut
Submitted complaint 6wk ago and no one has contacted me. I still have an active communication with this man still asking for $$. I don't want to lose him... Need to catch him picking up moneygram
I have been pervasively hacked for 5+ years now and know the perpetrator. I was unable to even complete the form online as he had control of my hardware. I did get a reply e-mail with a case number when he felt like letting it through. Can't communicate excess through hacked networks so what was point as couldn't submit evidence, get status and nothing ever done. Ruined my life and is very sophisticated that I was told they should be interested but no. Talked to EFF as he started to make it look like I was engaging iin illegal acts, they said that is common. You allowed my life to be destroyed. Now I want to make a FOIA Request.
You might as well not waste your time complaining to the sites. My family and I found out our mother was scammed out of her life savings of $200,000 and I went onto the sites to write a complaint almost one year ago. All you do is you get an automated email saying that they received it in the appropriate person Will be contacted and then you never hear from them again. I needed to go onto the updates of the complaint so that I could print it out for mom's tax attorney and the link they sent me does not work. This is absolutely useless websites in a poor excuse for a government intervention. If you don't have a terrorist threat to report then they're not interested in your complaints at all. It will be a complete waste of your time so I wouldn't even bother with the FBI. It's just useless and uncalled for. This division needs to be completely eliminated try and find somebody who actually cares and will actually do something to help.
Submitted complaint got no confirmation email no confirmation case number no password or link to check status.
What these employees get paid for a job to do nothing and with my assumption here based on my complaint and not legal response received required they send to me they pick and choose who they want to file a complaint against. What a job to work get paid and not do the job. Who cares right?
Hello, yes, I would like to see the evolution of the complaint that I filed; I have the number, and password, but I do not know where to go; thank you; complaint Id: I**************
*******@yahoo.fr
I submitted a fraud complaint to ic3.gov and received a reply email (from *******@ic3.com) with my complaint ID and password. This is the only time I was ever contacted and I had no email address or phone number to contact them. I periodically logged in to see the status of my case. My status never changed for a year. Then my case just disappeared. There was no case with that Complaint ID.
My "case" went to a government "Black Hole"!
Still need money back
Even if the site is down by FBI it would still be fair to get the money back from sites like this instead of just taking the site down... that alone does not over all complete the solution to the situation. Their are still angry people that got scammed and want their money back please fix this.
I dont know if its real of just another scam, this is the second complaint i gave them in the the past 5 years and nothing was done about the last one. I think this ic3 is total fake just like anonymous not real. I cant even find them for help and they claim to be a hacktivist group for stuff like cyber crime revenge ect... well i need help where are they? Not helping just like this ic3 who give you 1 reply saying this is the only contact basically, then you dont know if anything is even being done. I recalled the cyber crime investigations department and they told me if ic3 does not recontact you it may not be for the fbi... well if not the people who fame all over the internet spamming that they can help you cant help you, what the hell kinda country am i living in?... its all fake bad guys win and its looking to be more profitable to be the robber than the victim just saying... not like i can really know or anything since theirs no contact from ic3 or the fbi or anything... Horrible. Horrible... shaking my head..
The name says it, IC3 is one of the best sources to report cyber/internet crimes. In this new day & age, consumers need to be protected from dangerous Ponzi schemes, scammers and identity thieves. This agency is a division of the Federal Bureau of Investigation, so you can feel confident about IC3.
Monday, Oct 27 2014 someone called me, I couldn't understand her, so a man got on the phone, he wasn' any easier to understand. They spoke like Vietmese. My caller ID showed it was Dave Steffenson # *******050. ( I thought it was a friend from Bloomington MN calling. This guy said I had to pay $399.00 for a license on my computer, and if I didn't I would be committing CyberCrime. I told him I never heard of such a thhing and that I wouldn't pay any money. He kept me on the phone for over an hour and I don't know that much about a computer, but I knew I wasn't going to pay any money. I told him I had to get off the phone because I had a Co. Meeting I had to attend. I finally just hung up on him, which I should've done to begin with.
I did go to the Blaine Police Tues. AM and he told me it was a scam.
The caller was very convincing and no doubt he was able to get some other people to pay the sum he requested. How very terrible!
They take your money for bid credits. You bid on items and you win the bid. They give you a shipping date and nouthing gets shipped out. I wounld like wy items that i won shipped to me. Thank you GLENN SCHMANDT
POINT YOUR BROWSER HERE: http://www.ic3.gov/contact/default.aspx
Complaint Referral Form
Internet Crime Complaint Center_(*This is the information you'll find on the ACTUAL report form. This organization is an alliance between the FBI, Better Business Bureau, and The FTC. Very "heavy" group.
Ron*)_Thank you for filing a complaint with the Internet Crime Complaint Center (IC3).
Your complaint has been submitted. Once processed by the IC3, you will be sent an email containing your complaint id and password to be used for future contacts with the IC3. This process can take several hours.
The IC3's mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime. The IC3 aims to give the victims of cyber crime a convenient and easy-to-use reporting mechanism. If you have comments or problems related to the IC3 website, please contact us.
Complaint Status
The IC3 receives thousands of complaints each month and does not have the resources to respond to inquiries regarding the status of complaints. It is the IC3's intention to review all complaints and refer them to law enforcement and regulatory agencies having jurisdiction. Ultimately, investigation and prosecution are at the discretion of the receiving agencies.
Evidence
It is important that you maintain any evidence you may have relating to your complaint. Evidence may include canceled checks, credit card receipts, phone bills, mailing envelopes, mail receipts, a printed copy of a website, copies of emails, or similar items. Please keep the items in a safe location, in case you are requested to provide them for investigative purposes.
Answer: Were you able to get the number? I spent hours filling out the form but it won't file - telling me the Captcha questions needs to be answered but I answered all the questions.
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