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Ibotta

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
How would you rate Ibotta?
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,550
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Love the Ibotta App
November 16, 2021

The Ibotta app is so simple and easy to use, love getting my money back on a lot of my purchases. I also love it when I can try a product for free, 100 % cash back on some items like soda's, bubbly etc.

Date of experience: November 15, 2021
Michigan
1 review
0 helpful votes
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Easy to use!
November 16, 2021

I love Ibotta, it is so simple to use and to redeem! I loved getting my Thanksgiving dinner for free! Want to give it a try, use this referral
Code, please MKMAQVA

Date of experience: November 15, 2021
Connecticut
1 review
0 helpful votes
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Great App!
November 16, 2021

At the beginning I didn't know how to use it, my sister show me how and know I be saving a lot and got money back from shopping! I got my turkey almost free. Thanks Ibotta

Date of experience: November 15, 2021
Missouri
1 review
0 helpful votes
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This easy to use app allows you to get money back on items you're already purchasing. Who doesn't love that?! Look up deals on items you need, go shopping, and get cash back! Super easy!

Date of experience: November 15, 2021
Tennessee
1 review
0 helpful votes
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Ibotta
November 16, 2021

Love it get it you won't be disappointed. I feel so exited and happy when I scan my ticket and get my money back on things I love the most.

Date of experience: November 15, 2021
Maryland
1 review
0 helpful votes
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Excellent app
November 16, 2021

This Application refunded more Thani paid two times after getting a discount from ShopRite I won Turkey

Date of experience: November 15, 2021
Tennessee
1 review
0 helpful votes
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So far so good
November 15, 2021

For the most part Ibotta has helped me find deals regardless of cash back. This helps me be more mindful in my spending and effort. Cash back is the bonus

Date of experience: November 15, 2021
Missouri
1 review
0 helpful votes
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Challenging
November 15, 2021

It's hard to make the minimum unless your an alcoholic. The bonuses are impossible unless your a shopaholic and have nothing else to do

Date of experience: November 15, 2021
Michigan
1 review
1 helpful vote
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So ive been using ibotta for 3 months i have $122 life time saving. Mind you cashing out to the same PayPal account and now im trying to cash out $32 to the same PayPal address and it keeps telling me "sorry something went wrong we couldn't process your request.we're looking into it. But you can reach out to ibotta for help. Well i did its going on day 3 and still nothing. I really wanted to like this ibotta app. But not if its going to be a headache to cash out... i will give a 5 star when im able to cash out... ill keep y'all posted..

Date of experience: November 14, 2021
Arizona
1 review
0 helpful votes
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Savings come your way
November 15, 2021

Customer service helpful, easy to use, lots of opportunity to save, quick response time, online and in store options.

Date of experience: November 14, 2021
Missouri
2 reviews
0 helpful votes
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Thanksgiving
November 15, 2021

I used Ibotta to order my Thanksgiving meal through Walmart pickup. It was so easy just to go and check off what was needed. I ended up getting $27.17 back. Awesome love it!

Date of experience: November 14, 2021
Texas
1 review
0 helpful votes
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Easy peasy
November 15, 2021

This was so easy. Download the app and start getting cash back. Who doesn't like that?! This time I bought items from Walmart.

Date of experience: November 14, 2021
California
3 reviews
0 helpful votes
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Love it!
November 15, 2021

I am new and signed up was very skeptical... It worked it really worked! Got my free Thanksgiving meal!

Date of experience: November 14, 2021
Indiana
1 review
0 helpful votes
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Great app
November 15, 2021

OMG, I LOVE IT! ITS EASY AND A GREAT WAY RO SAVE MONEY. I AM SHARING WITH EVERYONE... EVEN WITH STRANGERS... GET APP

Date of experience: November 13, 2021
Maryland
1 review
0 helpful votes
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Free Thanksgiving
November 15, 2021

This is a great opportunity especially for people who may be struggling this time of year. Great products! Easy to use app!

Date of experience: November 13, 2021
Florida
2 reviews
0 helpful votes
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The app was a quick and easy load. Well worth the time to try. Easy to use as of now I would tell everyone I know to try it. Have fun saving.

Date of experience: November 13, 2021
North Carolina
1 review
0 helpful votes
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I have loved using this app for the last couple of years. And when I had an issue, customer service was wonderful, correcting it in a timely manner. Even the small change adds up fast!

Date of experience: November 12, 2021
Louisiana
1 review
0 helpful votes
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Why I ranked 3
Great way to save some Xtra cash & save, BUT & I mean BUT couldn't link to my banking establishment, so now I have to go get a Walmart Green Dot Card to reap my rewards, & still won't know how easy it'll be to connect since haven't yet done so. Will be back for more details...

Date of experience: November 12, 2021
Maine
1 review
0 helpful votes
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Review
November 15, 2021

Trying out again and seems to get bigger better saving really happy so far that I am trying again. Looking foward to more savings!

Date of experience: November 12, 2021
Texas
1 review
0 helpful votes
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Love this app!
November 15, 2021

Super user friendly app that really pays off with today's high prices at the stores. I use this app weekly!

Date of experience: November 12, 2021