IbottaReviews 6,661

I am writing to share my observations and recommendations regarding the use of Ibotta. While I appreciate the cashback offers, I have consistently encountered a limitation that hinders my ability to maximize my savings.
Currently, the advertisements displayed on the Ibotta app often features products and categories that I have no interest in or do not purchase. As a result, I miss out on valuable cash back opportunities.
To address this issue, I propose the implementation of an algorithm that analyze each consumer's purchasing history based on the recipts they scan. By tailoring the advertisements to products that consumers are actually buying, I believe Ibotta could significantly enhance the user experience and encourage greater cash back utilization.
This personalization would not only improve the relevance of the offered cash back opportunities but also increase the likelihood of consumers making purchases to redeem them. Additionally, it could foster a sense of trust and value between Ibotta and it's users.
I strongly believe that by implementing this algorithm, Ibotta can unlock its full potential and attract more consumers eager to maximize their savings. I am confident that this improvement would ultimately lead to increased user engagement, customer satisfaction, and revenue for Ibotta.
Thank you for considering my feedback. I look forward to seeing Ibotta evolve into even more valuable and rewarding platform for its users.

Repeatedly there are issues which make me not use Ibotta or recommend it.

Yesterday I uploaded a receipt from Winn Dixie. Immediately a pop-up stated this does not look like a Winn Dixie receipt. Despite the printed logo on top. I am asked to scan my two products. Then I receive a message that the receipt could not be read.

Later I upload the receipt. Same pop up. Asked to scan the two products and then I receive reimbursement from only one product.

So I guess I will try again later today to get credit for the second product.

Can you believe that I actually purchased two products? That I uploaded a receipt that clearly shows the retailer AND the two products? Can you believe that your software SUCKS? I think on this is becoming a scam so that you reimburse actually little compared to what is submitted.

Should of received $1 credit for the purchase of 2 cinnamon rolls

CS is always very helpful when I have encountered an issue which is very rare and always ending in a positive way. Thank you!

Most always goes as planned but sometimes I do have to go the extra mile to receive my cash back.

A great way to save on groceries. When a submitted item is missed, the IBotta staff corrects it quickly.

I Make a list before I go shopping and write down all my rebates for ibotta first. I use the app to see if the product matches in the store but when I get home and scan the receipt ibotta says it is not on my receipt. Very disappointing cause when I scan it in the store to see it the produce is a match it says matched. I have to take extra time out of my day to go back to the store and return the produce cause I will not buy it without a rebate. Gas prices are very high today as well.

Last week my saved debit card on my walmart app was hacked. So when I went to Walmart to shop for my ibotta items I used cash. The receipt had a terrible line right down the middle and I could not scan the bar code and could not quite make out the numbers on the tc#. I immediately emailed ibotta customer car with a detail description and photos of my reciept. Within 24 hours I received my money and had a response email letting me know all was taken care of.

This is happened more than once I submitted a receipt said I purchased two and they only put one then I have to say I'm missing items and then I wait to see if It

Better than I thought it would be got my 6 pack of scott paper towels for less than 3$ a piece.

SKEPTICAL after first...thankfully wrong. Offers a wide range of substantial rebates at a nice range of stores. Never had problems submitting receipts...amazingly fast rebates to my account. Highly recommend IBOTTA.

When I entered my receipt it shows I purchased 2 of the item. Should have gotten $2.00 back., but only got $1.00. Even said when I did it that I got back $2.00
Update:
Took a few days. But got the missing cash back.

It's getting harder and harder to find offers for anything that you would normally buy. Ibotta is still better than some of it's competitors but things are going downhill. On the positive side, Ibotta's receipt processing is much better than Fetch and it's rare to have to correct a receipt.

If you shop alot and are tying to save a little money, Ibotta has been a lifesaver on getting some added cash back on items we purchase. Highly recommend it - five star app, runs smoothly, haven't had a single complaint and have been using it for 2 solid years now.

I can simply say I was able to find something from my shopping list on the Ibotta app while shopping at Target. I was reimbursed a descent amount and overall happy and excited to continue shopping at many other locations with this app.

I scanned the bar code- why am I not being credited? This app is really unprofessional