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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Got an alert that I missed adding an item for cash back-that is amazing! Ibotta made it even easier for me to earn money!
Thank you Ibotta for the perfect service! I referred my friend to Ibotta, even he did not sign correctly, I still received my reward!
I stopped at Food Lion to grab 2 forgotten items. I never gave Ibotta a thought it's not my normal store but the next day I received an email one of the items had cash back and if I added it I'd get the cash back.
I have been in contact with Ibotta (emails) about not receiving my cash back that was earned and I feel like I'm getting the run around. I have been asked to send the same information 4 different times with no results. Had no issues at all with getting cash back until I reached the $250+ level.
I didn't receive money I thought I was supposed to get. The staff member quickly resolved my problem.
I didn't care for this app in the beginning but I love it now that I put forth more effort!
I already used the item, threw the packaging away my receipt clearly says the item yet no cash back
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Always happy with results from this app but have a hard time creating a ticket with a problem. Contacting a person is hard to do but overall I'm happy with this app.
Good way to earn extra money on purchases you make. Works at all major grocery stores.
Sent a email about not getting paid a my grocery store for items I purchased. They took care of right away and told me how to fix my problem.
Ibotta has good offers. Also, Ibotta has quick service. On Ibotta you get a gift card right away when you earned enough to receive a gift card.
To begin I enjoy the the ability to earn cash back especially since I don't like to use credit cards; also the customer service is immaculate fast response times and no frills. Helpful concise and straight to the point.
It was a wonderful experience! Thank you so much! I can't believe the amazing savings I have made!
At first I was hesitant to use ibotta last year but I saw it on my Providers program, and decided to give it a try. Loving this app. You really do get cash back from everyday items I purchased. Once you get to $20 you can cash it out with PayPal or your bank account, or build up your cash back.
Still having problems getting my cash back as you tell me some of my purchase does not match yet I scan the bar code before I purchase it and it matches
I had a reciept that was not going through and I sent them an email. Found out the e receipt would not go through. I thanked Ibotta for the response and I got another response from Ibotta letting me know that they were putting the receipt through as a courtesy! That's great customer service as I did not expect that!
I bought an item that would not scan at the store so they entered it manually…because of this…I was unable to redeem my Ibotta cash back. I contacted Ibotta and explained the situation and sent a pic of my receipt… they added the money to my account.
Did not receive my cash back for my purchase. Scanned the product and it verified eligible.
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Through several emails, the staff helped me to receive most of my cash back and lastly bonus money. I guess a computer glitch. Thanks to all who helped. Didn't get reimbursed for my bolthouse beverages. I do appreciate all who helped.
This app is easy to use, you just have to plan ahead and remember to click the store before shopping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!