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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

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DAVID L.
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GREAT WEBSITE AND QICK HELP IF YOU NEED IT
April 12, 2020

GREAT WEBSITE AND QICK HELP IF YOU NEED IT

Date of experience: April 12, 2020
Mark D.
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Excellent
April 12, 2020

Excellent. Even with the current health crisis HVAC Direct delivered. When the time comes I will definitely use them again.
Thanks.

Date of experience: April 12, 2020
Brian R.
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Very informative, with the videos
April 11, 2020

Very informative, with the videos.

Date of experience: April 11, 2020
Amanda B.
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They are a wonderful company really enjoyed doing business with them. Will highly recommend to others

Date of experience: April 10, 2020
Chi N.
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Great Support Services!
April 10, 2020

Great Support Services!

Date of experience: April 10, 2020
Derek B.
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Web site easy to navigate found all the information I needed.

Date of experience: April 9, 2020
thomas e.
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I am old school
April 9, 2020

I am old school

Date of experience: April 9, 2020
Carl G.
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Easy method
April 9, 2020

Easy method

Date of experience: April 9, 2020
A D.
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The whole process of ordering from your website was a breeze. The only question I had regarding my purchase that wasn't answered on the the site was quickly answered by your support service department.

Date of experience: April 9, 2020
Jeff W.
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Hvac direct is very knowledgeable and courteous, their price is lower than what i have found i would recommend this company to anyone.

Date of experience: April 8, 2020
Oklahoma
1 review
2 helpful votes
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Still waiting
April 7, 2020

I have been waiting 3 weeks for a 10 ton unit and still no delivery. They sent it to the wrong state with the wrong customer name on it. We discovered this fact 10 days ago and it's still in transit.

Date of experience: April 7, 2020
Ronald K.
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Easy and detailed information made the selection easy.

Date of experience: April 7, 2020
Thomas E.
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So far very well
April 7, 2020

So far very well

Date of experience: April 6, 2020
Rodney B.
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I worked with Jess online and she was great, everything went smooth but when I received the shipment the wifi adapter was missing. I talked to George who suggested I go a different route and he was going to do some research and send me the control best fits my needs

Date of experience: April 3, 2020
Ken N.
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Your web site made it easy to pick out the correct size system for my house.

The only issue was the local shipping company that was to make final delivery to my house (lift gate service) was short on drivers due to the current situation. I called them and made arrangements to pick up items at their warehouse. They were very accommodating and assisted with loading. I am just out the $35 for the delivery service. Not a problem.

Date of experience: April 2, 2020
Bob F.
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2nd Order first was smooth this was the same
April 2, 2020

2nd Order first was smooth this was the same. I will be ordering a third unit later this summer. Hopefully price will remain the same, just waiting out CORVID-19 to place order.

Date of experience: April 2, 2020
SHIRLEY E.
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YOU HAD JUST WHAT WE NEEDED AS A SET NOT LOOSE PEICES

Date of experience: March 31, 2020
RONALD D.
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Kari was very helpful
March 31, 2020

Kari was very helpful

Date of experience: March 31, 2020
Erik J.
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The website sure makes it easy
March 31, 2020

The website sure makes it easy.

Date of experience: March 31, 2020
Jason T.
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Very helpful customer service
March 30, 2020

Very helpful customer service.

Date of experience: March 30, 2020