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Hurtle Gear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Hurtle Gear our mission is simple: Beautiful products and brilliant service.

We do this by sourcing first class motorcycle gear that will last. And then we back it up with fast shipping and support.

Have a browse through our website, or if you're looking for a specific bike product then try our bike database. If you can't find what you're looking for, contact us and we'll see if we can get it in for you.


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Hurtle Gear Reviews Summary

Hurtle Gear has a rating of 4.8 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hurtle Gear most frequently mention fast delivery, great service and good quality. Hurtle Gear ranks 6th among Motorcycle Parts sites.

service
91
value
5
shipping
5
returns
1
quality
13
This company responds to reviews on average within 1 day

Instant Feedback

879 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Radiator Guard
February 12, 2025
Updated review

My question was answered promptly, the staff were very helpful and friendly.

Date of experience: February 24, 2025

My question was answered promptly
February 3, 2025
Previous review

My question was answered promptly.

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
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Effortless ordering
February 9, 2025

My transaction was quick and easy
The postage was very quick and arrived w
I had no issues at all with this transaction
Very happy with the product well-made and as described

Date of experience: January 30, 2025
Australia
1 review
0 helpful votes
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Footrests for chopper motorcycle
February 9, 2025

Easy ordering systems. Prompt delivery of goods. Great to deal with.

Date of experience: January 30, 2025
Australia
1 review
0 helpful votes
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Indian ftr accessories
February 9, 2025

Products look great and as advertised,will be fitting on weekend

Date of experience: January 29, 2025
Australia
1 review
0 helpful votes
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Good that you do express post, friendly service and items delivered safely packaged

Date of experience: February 8, 2025
Australia
2 reviews
4 helpful votes
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More quality service from hurtle gear
February 8, 2025

Have ordered a couple of things threw you guys and it is always easy and quick the staff are friendly and know what they are talking about and have a good selection of quality stuff at a good price

Date of experience: February 8, 2025
Australia
1 review
0 helpful votes
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Happy with the product
February 3, 2025

Happy with the product. It is as described in the website. Thanks

Date of experience: January 23, 2025
New Zealand
1 review
0 helpful votes
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Good service
February 2, 2025

The product was exactly as advertised and recieve in good time. Will happily buy from you again in future.

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
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Great Customer Service
February 2, 2025

Have used them a few times, staff are always friendly and more than helpful

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
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Very easy transaction thank you once again Dave
Very easy transaction thank you once again Dave
Very easy transaction thank you once again Dave
Very easy transaction thank you once again Dave
Very easy transaction thank you once again Dave

Date of experience: January 22, 2025
Australia
1 review
0 helpful votes
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Goods as stated
January 31, 2025

Good product quick delivery
Survey is a enormous pain in the $#*!

Hurtle Gear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
Grae O. — Hurtle Gear Rep
over a year old

Hi Jason, thanks for the feedback. I'm keen to know more about why it's so painful, my understanding is that the system sends one email to ask if you received the item and were happy with it? Or am I mistaken?

Australia
1 review
0 helpful votes
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Replacement Part
January 30, 2025

Lost a part on a screen, my fault, spoke to Liam, he found a replacement part and sent via post
Excellent customer service, cannot fault

Date of experience: January 20, 2025
Australia
1 review
0 helpful votes
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Rev'it gloves
January 30, 2025

Very good quality. Good price, fast delivery. Thanks.

Date of experience: January 20, 2025
Australia
1 review
0 helpful votes
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Put Screen Mounts
January 25, 2025

Great assistance and response from Liam, thanks again.

Date of experience: January 15, 2025
Australia
1 review
0 helpful votes
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Excellent. Discussed my needs and obtained really useful information and choices. Most helpful. The crew at Hurtle go the extra yard and always keep you in the loop and follow up to let you know what is happening. Extra good old fashioned service from pleasant people. Would happily recommend them.

Date of experience: January 13, 2025
Australia
1 review
0 helpful votes
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Tail Tidy
January 20, 2025

Easy to follow, checkout process painless., Prompt delivery (couple of days)

Date of experience: January 20, 2025
Australia
1 review
0 helpful votes
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Pleasant, easy to deal with and always answers the phone and emails.

Date of experience: January 7, 2025
New Zealand
1 review
0 helpful votes
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Quick and easy
January 18, 2025

Quick and easy purchase. Great that they are able to ship to New Zealand.

Date of experience: January 8, 2025
Australia
1 review
0 helpful votes
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Happy Customer
January 17, 2025

Very easy to work with your Chat person! Goods arrived as purchased. Startrack delivery tracking quite hit n miss so was disappointed by that.

Date of experience: January 13, 2025
Australia
1 review
0 helpful votes
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Evotech
January 12, 2025

It took a bit of time to get here but it eventually got here, better than not

Date of experience: January 1, 2025