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Hulu

1.5

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Hulu Reviews Summary

Hulu's reputation is marked by a diverse content library and the appeal of timely access to popular TV shows and movies, which many customers appreciate. However, significant concerns have emerged regarding technical performance, including frequent buffering, app freezes, and navigation difficulties, leading to frustration among users. Additionally, issues with customer service, such as unresponsive support and billing discrepancies, have been highlighted. The overall sentiment indicates that while Hulu offers valuable content, persistent operational problems and a growing dissatisfaction with ad frequency may push customers toward alternative streaming services.

This summary is generated by AI, based on text from customer reviews

service
216
value
217
shipping
67
returns
76
quality
194

We monitor reviews for authenticity

NL
1 review
0 helpful votes
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Disgusting company
June 28, 2022

Disgusting company that took advantage of the legend Mike Tyson by creating a series on his life without compansating him or even his permission. Speechless that companys like this can take advantage of people like this, the American way I guess can't be helped.

Date of experience: June 28, 2022
South Carolina
1 review
4 helpful votes
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Hulu is nothing more than a left winged app
June 28, 2022

Hulu is nothing more than a left winged democrat app, all the tyranny commercials drive me nuts, I have children I dont want seeing that bye bye hulu

Date of experience: June 27, 2022
North Carolina
1 review
0 helpful votes
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Not worth it
June 28, 2022

Hulu+Live subscriber here. The commercials are louder than what you're watching. We pay for no ads and still have ads on demand. I've been watching something and as I'm watching it, it's removed from the lineup as I'm LITERALLY watching it. The only reason I have hulu is for football but other streaming apps are picking it up finally so it's time to part ways with hulu. It's become spectrum. I was trying to get away from that.

Date of experience: June 27, 2022
Pennsylvania
1 review
0 helpful votes
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Great experience
June 27, 2022

Could not watch Hulu. Nothing worked. The associate was wonderful! Could not believe how quickly they solved the problem!

Date of experience: June 26, 2022
Texas
4 reviews
2 helpful votes
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Site times out a lot and i counted 13 commercial ads on one show i watched. Most ads repeats and controversial, some i may deem inappropriate for my kids. To me not worth cost until they step up.

Date of experience: June 22, 2022
Michigan
1 review
0 helpful votes
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Hulu Streaming
June 15, 2022

C'mon HULU – with a approx. Net Worth of $2 billion – I think you can afford to put a TRAILER of the movies on your channel! Oh, and a better description of what the movie really is about!

Date of experience: June 15, 2022
Oregon
1 review
0 helpful votes
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Commercial volume
June 10, 2022

I am a subscriber, I love hulu except the commercial volume. I am probably the minority that actually doesn't get up for commercials I find most of them amusing and if want want to get up during a show I pause it like a normal person! So most of the time I don't need to get up and have to mite the damb commercial because my neighbor 2 miles away can here it. Stop upping the freaking commercial volume amd most of the couch potato subscribers will watch them because they can be pretty entertaining.

Date of experience: June 9, 2022
Illinois
1 review
0 helpful votes
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I have Netflix, HBO max, Disney, Prime and a few others. The absolute worst streaming network is HULU. When I contacted them, they stated it's my internet. But all of my other apps stream perfectly.

Date of experience: June 8, 2022
Ohio
1 review
0 helpful votes
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Updates suck
June 5, 2022

Hulu was fine. Then it prompted an update. After the update, it skips and buffers constantly. We're never going to update again. Prices go up and quality goes down

Date of experience: June 5, 2022
Texas
1 review
0 helpful votes
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Thanks for dropping the Queens Jubilee
Really great
$#*! you for dropping it before it was over
Not worth paying for

Date of experience: June 4, 2022
Florida
1 review
0 helpful votes
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Adds
June 5, 2022

There are entirely too many commercials. The worst part is the volume is much louder than any movie or show. During a movie, there can be as much as a commercial every 10 to 15 minutes. I do not recommend hulu unless you are getting it strictly for live sports.

Date of experience: June 4, 2022
Wisconsin
1 review
0 helpful votes
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It never works
June 4, 2022

Every time I get really into a show it constantly say we are having trouble playing this title. I give up! I really really wanted to watch a certain movie. The app said I would have to upgrade to premium. No problem, except I still can't access the movie and customer service is a joke. Good by Hulu. You really suck!

Date of experience: June 3, 2022
Washington
1 review
0 helpful votes
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Hulu is the worst
May 25, 2022

I have Netflix, HBO, paramount, prime and this has the worst service. Always the most difficult to view

Date of experience: May 24, 2022
Ohio
1 review
0 helpful votes
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I find it offensive that Hulu sends me commercials in Spanish when I requested English. You cannot stop them but now I mute all of their commercials!

Date of experience: May 23, 2022
California
1 review
0 helpful votes
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This is just ridiculous, having commercials blow your eardrums out is the opposite of what these companies should want because we are all muting the tv during them. How will you sell your product if no one is listening? Hulu is a bunch of ignorant people with no business sense!

Date of experience: May 22, 2022
New Jersey
1 review
2 helpful votes
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Hulu started as a 'cut the cord' provider for free and like $10 no ads. Then they bundled, then the charged more. My latest plan was $78 for no-ads, Disney+ and ESPN. Just put a movie on. Oh, it's supplied to Hulu for USA… and guess what - 9 sections of ads of 3 mins, or I can chose a 30 sec interactive ad. No. I choose to cut the cord from you Hulu as you just turned into the monster you promised not to be - a cable bundler full of ads. Subscription cancelled. Using my money to buy some nice bottles of wine to go with my Netflix, Amazon, ANYTHiNG but Hulu!

Date of experience: May 19, 2022
Florida
6 reviews
10 helpful votes
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The price is good but too many ads, they even force you to watch ads to watch a trailer/preview of any content.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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NOT WORTH IT!
May 16, 2022

Hulu is a grossly overpriced joke!
The interface dosent work half the time. The DVR dosent record your shows, the tech support is non existent. And all this for the most expensive streaming app available

Date of experience: May 16, 2022
Virginia
1 review
0 helpful votes
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It seems like they are infusing more of the indoctrinating shows on there and pushing that agenda in their "picks".
They are also upping their game in terms of their ads. They claim their adds match the shows we watch. They have gay, lesbian and transgender ads in almost every show we watch and most of our shows are G, PG or PG 13! Ya, that's Grooming!
We had to cancel Disney, Netflix, Noggin, it looks like it's Hulu's turn! It doesn't seem like they have the mental capacity to comprehend the simple action/ reaction phenomenon! But then again, that's what the left does to your brain, wipes out your brain cells!

Date of experience: May 15, 2022
Utah
1 review
0 helpful votes
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Upgraded to Hulu mostly in order to watch NHL (the TV stuff blows and the ads are so crappy - even though we purportedly paid for the no ads version). Streaming is remarkably pathetic on my 2020 Sony Bravia Smart TV. I have to uninstall and reinstall the app multiple times a week. It is very frustrating to pay the premium price for no useful streaming. Even when the app works (barely), it loses connectivity despite me having a thorough connection to my internet. If I had another option I would take it but, alas, there aren't other options. WTF!?!?!? Don't get it. Use a VPN and just pirate stuff as far as I can tell. Hulu is an f'ing joke of a service. UGH!

Date of experience: May 14, 2022