HughesNet

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HughesNet Reviews Summary

HughesNet has 203 customer reviews and ranks 231st in the Internet Service Provider category. Common review topics include customer service, cancellation fee.

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California
11 reviews
51 helpful votes
Follow Gladis G.
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Great service for areas where dialup is your only option. I switched from Peoplepc and am thrilled. I have had the service for almost a year now. Read the details on the website. You are NOT getting high speed all you can eat type internet service. You have download and upload limits that are imposed by the government. Be sure you understand what you are getting before you sign up.

Hughes net is NOT for gamers. There is lag time on satellite service that makes it impossible to play real time games. By the time your computer has caught up with the last persons move its too late for you to react. Don't even try it! You will be unhappy.

Hughesnet is also NOT for people who do a lot of video watching online, Downloads of movies etc. You just DON'T have the usage for it. Again, you are not going to be happy.

What Hughesnet IS good for is general browsing, checking your email, research, school work, forums, sending photos etc to family. It works great on sites like Ancestry.com where you need to look at scanned documents. So much faster than dialup.

Know what you are getting before you buy so you will not be unhappy. The website give you ALL the information you need to make your decision. They want you happy too! If you are stuck on dialup give them a chance.

The website offers a lot of different options. You get email addresses with your service. The only thing I consistently use on the website is checking where I am at on my usage. There are very helpful tools to do so and also a download for a usage meter on your desktop.

Date of experience: August 30, 2011
North Carolina
1 review
2 helpful votes
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Hughesnet gets great reception where usually the only other option is dial up access and haves fair rates for their service. My family has been satisfied with the equiptment and service.

Date of experience: January 15, 2010
California
1 review
2 helpful votes
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I think they lie to you about free instalation and...
October 29, 2009

I think they lie to you about free instalation and lie to you about rebates, and illegally take money from you bank account.

Date of experience: October 29, 2009