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Florida
1 review
3 helpful votes
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9950 E Bay Harbor Dr. #2, Bay Harbor Islands, Fl *******
This apartment is infested by cockroaches. Rats in the back yard hanging on trees or coming to your back door. A/C units leaking water inside and outside, lots of mold. The owner comes to your front door 3-4 times a day and/or working under your bed room window starting 7:30 am in the morning... Sometimes they sit in the garden as well thought they live in another condo on surfside. You will never find your privacy even thought you paying your rent. You are not allowed to use freely public parking infront of this building thought they never rent/reserve them from the city of bay harbor... long time rental neighbors have priority to use the washing facilities before you. You may have only one day to wash your clothes. 2 other units are overcrowded. 5-8 people living in one apartment... Owner not reliable!
Month to month contract. Backyard full of owners garbage supplies and dirty maschines stored also under your windows.

Date of experience: September 9, 2020
Illinois
1 review
5 helpful votes
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Solle davie apartment
May 5, 2020

These apartments have gone down hill since they changed their management 8 months ago. They don't care about their renters, they lie to your face and don't have the time to talk to you.
They say luxury? All the pool furniture is torn up and straps missing of the pool loungers. Iguana $#*! all around the pool, for your kids to run through. The steam room is is a disgrace. Dirty and stinks. Dog $#*! on every grass site, just disgraceful. Do I need to go on? Stay well away unless you want to throw your money away.
Office Muppets will lie to get you through the door!

Date of experience: May 5, 2020
Maine
1 review
1 helpful vote
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Very happy
May 3, 2020

I have always found hotpads to be run very well and have never had a real issue. I have found 4 Apts thro them over the yrs.
Very happy
Hope

Date of experience: May 3, 2020
Florida
1 review
8 helpful votes
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False advertising
February 18, 2020

Why write "NO APPLICATIONS FEES" and then when I get contact by the realtor says "WE DO NOT HAVE ANYTHING TO DO WITH HOTPADS" LAME.

Date of experience: February 17, 2020
Minnesota
1 review
7 helpful votes
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Unprofessional
December 18, 2019

The landlords in Hamtramck, MI are racist and do not want any African Americans renting out their apartments. They will only rent to people who are from Bangladesh or Yemen. After contacting the landlords through Hot Pads they all told me that the place was available and they all set up an appointment for me to see the the apartment. Once I arrived none of them showed up to let me view the apartment. I called them several times while standing outside of the apartment, none of them answered my phone calls. I had one landlord slowly drive pass, looked to see who I was and then speed off. I've contacted HUD and reported all of them for Housings Discrimination.

Date of experience: December 17, 2019
Georgia
1 review
11 helpful votes
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RACIAL DISCRIMINATION
December 11, 2019

I WENT TO SEE A PROPERTY LISTED BY A AGENT AT THE MANHATTAN IN THE SANDY SPRING DUNWOODY AREA AND THEY TOOK MY 35$ APPLICATION FEE KNOWING THEY DID NOT WANT A BLACK TENANT I COULD TELL THE AGENT WAS VERY RACIST KEPT ASKING ME ABOUT SPORTS SO BE CAREFUL OF GETTING SCAMMED FOR APPLICATION FEES AND RACIAL DISCRIMINATION

Date of experience: December 11, 2019
New Jersey
2 reviews
3 helpful votes
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Worst service ever
November 26, 2019

Their system has mu9issues when making payments. They take money from your account in error and take weeks to return it. The customer service is horrible and they refuse to provide any way to get in touch with management

Date of experience: November 26, 2019
Colorado
1 review
5 helpful votes
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Lacks Details
November 20, 2019

I wish they provide a more in depth view of the property companies that are featuring rentals. That way you can make a more informed decision!

Date of experience: November 20, 2019
New York
1 review
5 helpful votes
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I like hot pads but it tells you a rental house is available when it's not. Always the same rentals on hot pads to. Please fix this problem for the people are trying to find a place for rent. This don't make it easy.

Date of experience: July 23, 2019
New York
106 reviews
432 helpful votes
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Pointless for NYC Dwellers
June 7, 2019

I live in Brooklyn and as if finding an apartment at a reasonable cost isn't tiring enough. I believe this website and all the other sites need revamping for NYC renters. It's utterly ridiculous how many bait&switch listings are out there and a bunch of fake listings that offer only a single blurry ugly grainy picture of the unit's kitchen taken with an iPhone 4 or a Blackberry.

If it's NO FEE, then it should be no-fee. You can't tell potential renters that there's a broker fee if it's listed as no fee. On top of that, there's never proper square footage details nor any specific restrictions noted like no smoking or no pets. If you inquiry about these details, the broker would rather waste your time to tell you to call them rather simply responded YES or NO. Why? So they can bait you into another apartment because the current one isn't available. Also, it's illegal to discriminate against someone's income and illegal to discriminate against section 8 vouchers. Why are landlords/brokers allowed to post such descriptions and not get flagged?

Why hasn't HotPads reviewed any of these listings and push listings to be more detailed rather than 80% of the fake bait-and-switch garbage out there? Oh and lastly, if a W2 and income proof is necessary, SAY SO. Denying people of rent saying cash only jobs or 1099s are not allowed after someone wasted their time contacting you is freaking absurd.

Date of experience: June 6, 2019
Texas
1 review
6 helpful votes
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All these people on here complaining about the "service" they received on HotPads: NEWS FLASH, they don't post the properties for sale or rent, someone off site (realtor, property owner or manager, etc. does) IF YOU DON'T RECEIVE A CALL BACK OR E-MAIL RESPONSE, IT'S NOT HOTPADS FAULT. If your property is listed for sale or rent without your knowledge, it's a scammer, NOT HOTPADS who listed it. If you don't want e-mails don't sign up for them. Talk about stupid, ignorant people. SMH.

Date of experience: June 4, 2019
California
7 reviews
18 helpful votes
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Annoying and worthless
April 23, 2019

I am looking for a new place in north Chicago and my daughter recommended hotpads.com I am looking specifically dog-friendly places. I contacted 4 places 3 answered but did not take dogs contrary to what the description said and one (the one I likes most) never answered. The site does not have any filters so you can narrow your preferences and the worst is that they keep sending you two or three emails a day with pictures of random places as you can see in the picture. One side of the city to another. So annoying and totally useless.

Date of experience: April 23, 2019
California
1 review
2 helpful votes
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Garbage
April 12, 2019

I give Hotpads a 0. One year I paid for a rental aplication. I didnt receive no service. Everytime I sign in for interest on a apartment no one ever returns my call. So today 4/12/2019 I am deleting them out of my life for good. They are nothing but bull $#*!. Bye bye Hotpad crap. No more faking around with you. Asta la vista baby!

Date of experience: April 12, 2019
Michigan
1 review
6 helpful votes
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Opt IN instead of having to OPT out!
September 1, 2018

Started receiving spam mails from them, so I unsubscribed to everything on their site. I immediately started receiving MORE emails.

STOP. SENDING. UNWANTED. EMAILS.

Date of experience: September 1, 2018
Texas
1 review
6 helpful votes
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Fake News
July 19, 2018

This site shows my home as being on the market and it is NOT. We have never rented this place out and we never have listed it even for sale. Beware this site.

Date of experience: July 18, 2018
California
1 review
2 helpful votes
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Bad customer service!
October 28, 2017

Emailed them several times to remove the listed property (especially photos) that was sold a month ago, didn't get any reply and the listing is still there!

Date of experience: October 28, 2017
New York
1 review
1 helpful vote
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Waiting game Horrible experience
July 28, 2017

If you a Section 8 tenant whose looking for an apt please before you work with any Brokers from Keller Williams Realty group. Found them on Hotpads for a listing in the Bronx. I waited for approval over a wk to hear that I didn't get the place. If anybody knows that Section 8 is limited to timing so I waited to be disappointed. The owner had all my family paperwork and more. I had to call/text them for an answer of disappointment.

Date of experience: July 28, 2017
Florida
1 review
1 helpful vote
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Horrible.
July 8, 2017

Please please think twice before you rent from this Componey. The manager she is very nasty, a lier, scammer and they horrible. We leave in one of the Propery for 6 months with broken dish wAsher old fridge that wake us up every night. Roaches are ever where and had to call the code inforcment after they didn't care we suffering in the cold house with no gas and no water heater for 3 days. Please live in the garbage but don't waste your money with them. I feel harassed and unwanted with them they don't call you or fix the problem but if you late 5 min after midnight to pay then on the first they send notice at 6 am that day and million email s to evict you.

Date of experience: July 7, 2017
Texas
2 reviews
2 helpful votes
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The worst service ever
April 1, 2017

They have way too many scams and when u contact an apt no one ever ever replies I think Hot Pads needs to drop there app I know I did I used them for 4 1/2 months whit 0 replies please find a different app besides these hurls!

Date of experience: April 1, 2017
New Jersey
1 review
0 helpful votes
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THE BEST in Los Angeles
January 22, 2016

STOP! Please read. HOT PADS rentals in Los Angeles = BEST! For having such a large choice of apts, condo's, houses, etc. no need to check, elsewhere. I'm writing about the compition of these large sites, only.
What Hot Pads is able to do, where those other large rental agencies, fail... HOT PADS consistently, first to inform if rental has been, rented. That one piece of info, most important, in my opinion. If you're seriously looking, HOT PADS squeezes the most pertinent info concerning, rental.
Their great work, so outweighs any negative. Keep in mind:. Hot Pads is a corporation... not a, machine!
There is much more HOT PADS, offers. If you're looking to rent, Southern Calif... you won't go wrong with Hot Pads. The largest choice with the most updated information on that particular place you're looking at.
At this time, I'd like to thank all those tireless individuals, keeping up with the most updated info on your site.
And, to HOTPADS. Your representatives are the ones who have made HOTPADS:. GREAT! SUMMA CUM LAUDE!

Date of experience: January 21, 2016