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Hostinger Reviews Summary
Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.
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All is ok, but you don't provide call support to indian customer. So most of the our customer disappointed
I do not feel this is a good system. I can't work out how to build my website. There is so much jargon and the tutorials are unhelpful.
Hello there,
We'd like to thank you for your feedback — we believe listening to our customers is the best way to improve our services.
Whenever you have questions or need a hand, be sure that contacting our Customer Success Team is the best way to go! They have the expertise and are available 24/7 on the official channels — so they've got you covered no matter what.
Best regards,
Gabriela
Hostinger provides an excellent hosting experience.
It is very nice to use hostinger for your website.
Best one hosting. Really appreciate hostinger. Hostinger service i am using since 2 years. Awesome performance awesome customer support services...
It's not good. I don't like hostinger services, anytime the services stop and my website down and not open.
Hi, Ajay,
Thank you for the review. Our team will collect the feedback you sent us, but don't hesitate to reach our Customer Success Team if you still face those issues. We're here to help.
Warm regards,
Gabriela
Great service. After ordering on the website, a member of the store staff called right away. I received the order without any problems.
Till now my experience was good. But their must be customer care call center
All relatively straightforward and good support available
Super quick customer service addressed all my questions during and after set up.
All OK! It was all very simple both to configure and to manage: even the creation of a WordPress site, even if I am not a professional, was very simple and fluid
In the few times when I needed assistance, Hostinger support was prompt, friendly, patient, and conscientious. Add to it the beauty of the Hostinger dashboard (the famous hpanel), the number of services offered, the speed of the hosting, and the friendly prices. What else can you wish for?! I am fully satisfied and grateful.
Hostinger provides good support/service and will recommend to everyone.
The web hosting of hostinger is pretty good and provides a great uptime with good speed in their Premium web hosting plan. I would definitely recommend it to others.
I am facing some challenge on website navigation and also on the domain response. My emails take time to be delivered.
Hi, Sanjeev,
Thanks for bringing this issue to us. If the situation persists, let us know — our Customer Success Team is always ready to help you.
Best,
Gabriela
The hosting view is often blank. I have to refresh a lot to see the navigation/menu items/tiles to appear.
Hey there,
Thanks for bringing this up to us.
If the issue persists, please get in touch with our Customer Success Team at [email protected] — they are ready to help.
Best,
Gabriela
Real time chat is not available, in recent times I had to wait for more than 4 hrs
Hello, Roma,
Thanks for bringing this to our attention — we'll forward your feedback to the responsible teams.
Count on us,
Gabriela
Its good and customer service is awesome as well.
I just renewed the domain.
From the business
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
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Dear Vishal,
Thank you for reaching out to us! We believe it is best to assist our customers via messaging, as it's much easier to provide helpful links, screenshots, and explanations this way.
You can get in contact with us using these channels:
- Inside the hPanel, at hpanel.hostinger.com/help;
- Email: [email protected];
- Private messages on our official Twitter and Facebook Pages.
Let us know if you need a hand!
Warm regards,
Gabriela