Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Hostinger has been the best provider till now for me.
Hello,
Thank you for your kind words, they are remarkable. You and your online projects will always be our focus!
Do count on us,
Team Hostinger
I am satisfied with your services, I have already recommended you to my friend
Hello,
Thank you for your evaluation, Stojce. We are pleased to know that we can be part of your online journey to success! Please know that you can always count on us as we are eager to help whenever we can, your recommendation and trust will never be misplaced.
Sincerely,
Team Hostinger
Very good Experience with hostinger since i have used this platform
Dear Suraj,
Thanks for sparing a moment of your day to write us a review and share your experience with us. We are delighted to know that we can be part of your online success!
Kind regards,
Team Hostinger
Not user friendly, service within a service within a service... all need regular updates, many crashes, 2 world losses, each time with a game update. Horrible experience
Dear Maxim,
Thank you for spending your precious time to share feedback with us: it helps us to grow for our clients. That is why we would like to hear more about your experience: don't hesitate to email us at [email protected].
Let’s stay in touch,
Gabriela
Easy to handle your account, Less expensive. Easy ot renew your account..
Dear Sumit,
Thank you for placing your trust in Hostinger! We are thrilled about this partnership and love to be your hosting provider of choice.
Our team hopes that your smooth experience will continue in the future, and will work hard so it happens. Your satisfaction matters greatly to us, ensuring it is our top priority.
Best wishes,
Team Hostinger
Good hosting Good hosting Good hosting Good hosting Good hosting Good hosting Good hosting Good hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hostingGood hosting
Hello Vinubhai,
We are so delighted to see your enthusiasm! Knowing that we did a great job is incredibly important for us; therefore, thank you for letting us know.
Let us stay in touch if you need any assistance, right? We are always here for you.
Warm regards,
Team Hostinger
Dear Jain,
Thank you for taking the time and leaving us a review!
We offer a discount on the first purchase because we want to help our clients on the first steps of their online journey. However, as transparency and trust are paramount to us, the renewal price is displayed from the beginning, inside the shopping cart, to every moment afterward (inside the hPanel). This way, our customers may pick the best option for their technical and financial needs.
If you have a question, do let us know! Our team is 21/7 on the support channels just awaiting your contact.
Kind regards,
Team Hostinger
Hostinger is quite user-friendly and is improving on performance with time. Already comparable to the best.
Hello Samson,
Thank you for the five-star review! Our team is delighted to hear that you see and appreciate our efforts to be the best web hosting provider on the market.
If you have any questions or doubts, please do not hesitate to contact us - that is why our Customer Success Team is there for.
Yours truly,
Team Hostinger
Hosting performance drops for no reason, my lower version of this hosting used to perfom better than this business hosting
Hello, Raghav,
Thank you for bringing this issue to our attention. We invite you to contact our Customer Success Team and inform them about this situation — we're ready 24/7 to help.
Warm wishes,
Gabriela
Hello,
It is wonderful to hear that – thank you very much for sharing your experience with Hostinger! We strive to keep it this way and are delighted to have you onboard.
Yours truly,
Team Hostinger
We are using the hosting service of Hostiger for a long time. Every time Hostinger gives the best support for any issue. We recommend using Hostinger Hosting on our 4 years of experience with hosting of Hostinger. Thanks
Hello,
It is thrilling to hear that you've already been with us for four years! Thank you for such a wholesome review.
Yours truly,
Team Hostinger
I feel confident being a customer because Hostinger's customer support goes the extra mile to solve my peculiar technical issues.
Dear Zlatko,
It is always a pleasure to hear back from our happy customers. We are thrilled to hear that you feel confident about being our customer. That means a lot to us.
We are looking forward to a long-lasting partnership with you!
Let's stay in touch,
Team Hostinger
Great company and people. Glad I found you! Easy to work with and reliable.
Hello, Kathy
It sounds like you are having a fantastic experience! Our team is super happy to provide a smooth and joyful online journey.
We are proud to offer you the best service possible and vow to keep impressing you every day.
Count with us,
Team Hostinger
I'm unsatisfied because the issue hasn't been resolved.
Thankyou
Hello Muhammad,
We're saddened our service didn't meet our expectations, but be sure your experience matters to us a lot.
If you have any suggestions or concerns you'd like us to know, don't hesitate to contact us at [email protected] — we hope to improve our services and turn your experience to the best!
Sincerely,
Gabriela
I love Hostinger. Because when you have hostinger that means you have everything.
Hostinger gives you everything at affordable price.
Hello Bryan,
We are delighted that you took the time to evaluate us, and we are even happier to receive such uplifting feedback! Your satisfaction is our priority, and we want to offer you the best hosting at an unbeatable price.
Be assured that, if you have any questions, our Customer Success team is here to help you 24 hours a day, 7 days a week. Just drop us a message and we'll take care of it.
All the best,
Team Hostinger
No human support. None. Lots of tutorials and articles--which are very good--but if you can't figure it out on your own you are screwed.
Dear Ross,
We are sorry our service did not meet your standards. Your feedback was noted, but we also invite you to share your thoughts with us via [email protected]. We'll be glad to hear from you.
Sincerely,
Gabriela
So far so good. No problems etc etc etc + 50 characters
Hello, Damir,
Thank you for your review! It is a pleasure to work with you and be part of your online success.
Please contact us at any time with as many questions as you wish, we will always be here.
Good luck,
Team Hostinger
Great technical assistance very fast and extremely helpful. Highly recommended! Thanx team HOSTINGER!
Hi Tinashe,
Our Customer Support team is happy to assist you and ensure that your hosting is working like a charm! We want you to keep this successful path within your website.
Rest secured that if you ever have any questions or run into some difficulties, we are right here to help you 24/7. Let's remain in touch!
Wishing you a great journey,
Team Hostinger
Yall have been awesome and are a great domain provider just wish you had more domain options that is all.
Hello Marie,
We are delighted to have you here! We will do everything to ensure our smooth partnership, which will lead to the great success of your online projects.
Thank you for your suggestion - we greatly appreciate our client's input. Cheers to our long-lasting and joyful collaboration!
Well-wishing,
Team Hostinger
Answer: It is generally not recommended to use hosting space for mail servers. Lot of hassles to manage and maintain a mail server and to keep it white listed. The most important issue is that it binds you to one provider forever, less features as compared to gmail or microsoft. You should reconsider mail hosting at hosting providers.
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Dear Shivanshu,
We are delighted to know that your back-end management has been easy as a breeze. Thank you for choosing Hostinger!
Your needs are our needs; therefore, our Customer Success Team works tirelessly to offer you aid whenever you request it.
All the best,
Team Hostinger