On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hostinger Reviews Summary
Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My happy with it, because user friendly without code (less)
Really nice experience. Hope to get your support in future as well.
Hi Neraaj,
You can bet on that! Whenever you need, day or night, do count on us. Our Customer Success specialists work 24/7 to make sure you get the assistance you deserve at any moment.
Thanks for the review and for your trust, we are glad to deserve it.
Warm regards,
Team Hostinger
Hostinger has been a great platform to work with for the first time.
Hello Dave,
From beginners to seasoned professionals, we want to make sure that all of our customers have what they need to be successful. We also love to hear about your experience and suggestions, so thank you for the review.
And, of course, we want you to know that our team of specialists will always be there to support you!
Count on us,
Team Hostinger
Best web hosting at this price point.It is one of the most affordable hosting Provider. Website running super fast and also page loading time is quite fast.
Hi Ritik,
We are very thankful for the time you have spared to review us. We are excited to know that we deserve five stars!
Never forget that we are here for you, no matter what.
All the best,
Team Hostinger
Nicely explained thank you for supporting us have a great day
Dear Ashwini,
More than being just fast and efficient, our Customer Success team wants to be sure that no question goes unanswered - this way, all you have to worry about is how to increase your online success!
Thank you for the five stars, and always count on us if you need anything else explained. It is our pleasure to help.
Well-wishing,
Team Hostinger
Our website getting hacked 3 time in one month and not getting resolution from hostinger team.
Dear Pankaj,
We're sorry to hear this. If you would share more details of your experience with us via [email protected], we'll be glad to learn from this situation and improve our services.
Best,
Gabriela
Yes we completed setting up my hosting package,
But we did not receive any discounts from you
Thanks
I find quite serious the fact that your email hosting service doesn't support 2FA.
It's THE (not "a", "the") standard nowadays and for good reasons.
For that, you lose 2 stars.
Hi, Dionysios,
Thanks for your suggestion — we'll send it to the responsible teams. If there's any other feature you'd like to see, you can add it to our Roadmap (https://roadmap.hostinger.com/tabs/10-released)!
Warm regards,
Gabriela
My experience with Hostinger has been excellent. Very good support, despite some delays sometimes, but this is understandable.
Hello Henrique,
One of the core work principles of our Customer Success Team is proactiveness - meaning that no matter what, we will always have you back!
Thank you for your review and your understanding! We are thrilled to learn that we managed to impress you.
All the best,
Team Hostinger
Very good and rapid responses to both of my queries which solved the issues that I was having.
Hello Frank,
Our Customer Success team rocks, don't they? Being fast and effective is their specialty, and we are excited to see that they were able to help you twice already.
Thank you for sharing, we cannot wait to see how many great things you will do on the internet!
All the best,
Team Hostinger
Dears
Thanks for your help and support and we wish to get better services these days.
Regards
Probably the most affordable and user-friendly host you can find.
Dear Panayotis,
How great to receive your feedback and know that you have chosen Hostinger as your web hosting provider! We are very grateful for the trust placed in us, and we want you to know that you are in good hands.
Warm wishes,
Team Hostinger
Found it fairly easy to set up and when support was needed online help was readily available.
Dear Greg,
Ensuring that your online projects are working up to the highest standards is crucial for us; therefore, we feel thrilled by your praise.
Our Customer Success Team also wants to see you reaching new heights every day, so reach out whenever you have a question. Let us stay in touch and aim for the stars together!
Sincerely,
Team Hostinger
Its perfect i love it, i think this is what i have always been looking for. Very friendly, and easy to use
Dear Sezai,
Your review makes us blush! Having earned your trust motivates us a lot.
Be assured that we will make sure that this amazing feeling never ceases and that we will be here for you whenever you need us. Let's be successful on the internet together!
All the best,
Team Hostinger
Thank you very much for this good and fast support.
Dear Uwe,
We truly appreciate that you shared your experience with us! We vow to keep working hard every day to provide you with the Hostinger experience you deserve.
All the best,
Team Hostinger
Best Hosting I've ever purchases but there is some downtime needs to be maintained
Dear Hyatna,
Our staff joins you in this celebration of our excellent specialists and services. Thank you for letting us know about this, and don't hesitate to count on us for whatever you need, right?
Thank you for sharing!
Warm regards,
Team Hostinger
Thanks for great hosting... i also have 3 to 4 account of hostinger.
Hello,
Thank you for sharing! We promise that each and every account of yours is important and well-cared by us, as your satisfaction is our main motivator.
Cheers to this partnership!
Warm regards,
Team Hostinger
Just wonderfull, I discover hostinger when was custumer with hosting24, perfect services, the only point I don't like no live assistance, some times we have urgent troubles. Hope w'll be as WHC they have perfect live assistance, was custumer with them too. Or I give more then 5*
Hey there,
You cannot imagine how important your satisfaction is to us. Knowing that we are doing a good job and our customers feel at home is priceless.
We assure you that we will keep working hard to give you a better experience every day, no task is impossible for us when it comes to your success.
Best wishes,
Team Hostinger
The best part is the cpanel. It's been super easy to understand and use. It's not complex like others cpanel.
Dear,
Thank you for your review, Orno. We strive to make our products as accessible as they possibly can be, and your approval of the cPanel shows us we are achieving this goal.
Know that you and your projects will always be our focus, and we are looking forward to keeping this partnership going strong!
Kind regards,
Team Hostinger
It was good customer support I get help from the customer service
Hello, Vaskar,
We appreciate you taking the time to share the feedback with us. It is our pleasure to be of assistance whenever you need.
Thank you for chossing Hostinger!
Best regards,
Team Hostinger
From the business
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Web Hosting Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hello Abhishek,
We have worked hard on each and every feature of your service to ensure that everyone will be able to make the most of what the internet has to offer. Learning about your satisfaction is wonderful and it only motivates us to do more and more!
Cheers to this partnership, let's reach new heights together!
Warm regards,
Team Hostinger