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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
This summary is generated by AI, based on text from customer reviews
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I wanted to get my domain name and website hosting at the same time. I also found a great looking affiliate link and tutorial on collegeinfogeeks.com.
Easy to sign up with you $#*!s but horrible to cancel. You SUCK!
Hey Robert,
We hate to see you go but we do wish you luck on your future hosting endeavors.
DJ
Customer Advocate at HostGator
Been with them for 11 years. They no longer have any reputable Tech Support: My income sites have been dead for days. Tech Suppt lies to me and does NOTHING.
Hey Deborah,
We hate to hear you are having issues with support. We have asked an Escalations Manager to reach out and see how we can help.
DJ
Customer Advocate at HostGator
HostGator is the best hosting company. I can testify in court.
Hey Nicholas,
Thank you for your awesome review!
DJ
Customer Advocate at HostGator
I have used this service before and had good luck with it then. (2010). I have received offers in the mail and HostGator remembered me when I came back.
Hey Ralph,
We are happy to have you back. Thank you for your review!
DJ
Customer Advocate at HostGator
Porque o treinamento que estou fazendo me aconselham
Hola luis
Gracias por su amable revisión.
DJ
Defensor del cliente en HostGator
Hey Luis,
Thank you for your kind review.
DJ
Customer Advocate at HostGator
I tried to setup my site with previous themes and the themes where t the same as I selected. It was very basic
Hey Juan,
We would love to see how we can help. We have asked an Escalations Manager to reach out.
DJ
Customer Advocate at HostGator
I clicked on the link that was on search engine results
Hey Craig,
We are pretty up there on the search results! Thank you for your kind review.
DJ
Customer Advocate at HostGator
Recommended by someone a lot smarter than me at building websites!
Hey David,
Thank you for your review!
DJ
Customer Advocate at HostGator
The guy on youtube mentioned you in his tutorial. Had never heard of you before then.
Hey Regina,
YouTube is a great place for recommendations. Thank you for your review!
DJ
Customer Advocate at HostGator
Very lazy people, I am still waiting for migration which is yet pending
Hey Mohammad,
Migrations can take some time especially if you have a huge amount of content coming in. We have asked an Escalations Manager to reach out and see how we can help.
DJ
Customer Advocate at HostGator
Hostgator the best that way I chose it and have a good service
Hey Abdulmunem,
Thank you for your awesome review!
DJ
Customer Advocate at HostGator
Very helpful and honest company with great support team
Hey Farhood,
We just love to help! Thank you for your review!
DJ
Customer Advocate at HostGator
It was rated on many sites as a top host and the name was slightly familiar.
Hey Arelisa,
Thank you for choosing HostGator! We won't let you down.
DJ
Customer Advocate at HostGator
Buenas noches, porque es excelente todo lo que ofrece
Hola Laura
Gracias por su amable revisión.
DJ
Defensor del cliente en HostGator
Hey Laura,
Thank you for your kind review.
DJ
Customer Advocate at HostGator
It was cheap and secure, now you allow malware and hacking and dont try to fix it - try to upsell to partners, host gator is letting me down.
Hey Justin,
We don't just allow malware to happen. We take measures to protect the server. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
El soporte personalizado a través de Tickets
Hola carlos
Creemos que cada interacción debe ser personalizada. Gracias por su amable revisión.
DJ
Defensor del cliente en HostGator
Hey Carlos,
We believe every interaction should be personalized. Thank you for your kind review.
DJ
Customer Advocate at HostGator
Comodo y de calidad, las personas lo recomiendan
Reviews and feedback. Cleanliness of site. 24/7 chat.
Hey Dessi,
Thank you for your awesome review!
DJ
Customer Advocate at HostGator
Deplorable dns resolution service I buy a domain and they won't let me or manage them that is a scam and a fraud
Hey Javier,
We have asked an Escalations Manager to look into this to see what is going on.
DJ
Customer Advocate at HostGator
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Serina,
We would love to help. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator