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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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1 review
0 helpful votes
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Kester is a great guy
March 25, 2020

Kester is a great guy. Patient and does what he says he will. Looking forward to new adventures in sales.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Lucas was very good
March 25, 2020

Lucas was very good. Not pushy but offering information. It was short and sweet and I was ready to give it a shot. He answered a couple of my objections and still not 100% sold but feel a 6 month trial period is worth it.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Not at all happy
March 26, 2020

Not at all happy. Only 1 verified lead in 3 months. And several repeats leads non verified. In addition leads requesting they be taken off. I AM CANCELLING MY MEMBERSHIP WHEN THIS MONTH IS OVER. I WILL NOT BE MOVING FORWARD WITH HOMES.COM. Very disappointed. You did not provide the level of service you said I would get.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Annie was really easy to work with. Extremely helpful. Presentation of the website and products made my decision much easier.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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You shut off my website after I renewed fo four years. Please turn it on.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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She kept up with appointments to ensure my transition to join MyHomes.com. Homes.com? I'm trying to get to a virtual open house.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Shalynn was very helpful and patient with an older client who is not that good with the computer. I look forward to making the best use of this product while quarantined.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Did not receive quality leads and not near the amount of leads I was told to expect.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Super nice lady
April 1, 2020

Super nice lady. Very helpful - had a lot of tips to get my info to stick.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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T J was a great help and a pleasure to talk to.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I returned a message that Toni had left me. She fit me in between appointments and i really appreciated her time. Extremely knowledgeable and helpful!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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James Dantley provided outstanding customer service to me. He made sure I understood how to setup my site.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Excellent service but have not received any leads.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Annie Miller, is a sharp marketing person! She knows when to listen and when to speak. Annie has superior negotiating skills along with very high respect for the customer (me}) and for Homes.com...
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Outstanding experience! Cate was extremely helpful. After a previous experience last week I found Cate to be caring enough to stay connected and really give me the help I needed. She was very knowledgeable. Great asset to your company.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
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Much of how this system works was not explained to me at the outset. Any real estate agent thinking of spending $$$ here should really try another lead generator. Number and quality of leads really subpar. Worst customer service ever. No return calls. No email replies. False promises all the way.

Date of experience: April 21, 2020
1 review
0 helpful votes
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Homes.com rep Christina Sheppard made this an easy transaction!

Date of experience: April 21, 2020
1 review
0 helpful votes
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Great work!
April 8, 2020

Great work! I was a hard NO and she really helped my understand what Homes.com can do!

Date of experience: April 21, 2020
1 review
0 helpful votes
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Eugene did a nice job
April 10, 2020

Eugene did a nice job. He was patient, and not overly persistent. He has a sense of humor and I always appreciate that.

Date of experience: April 21, 2020
1 review
0 helpful votes
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Knowledgeable friendly customer service. Excellent easy to use technology.

Date of experience: April 21, 2020