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Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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Kester is a great guy. Patient and does what he says he will. Looking forward to new adventures in sales.
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Lucas was very good. Not pushy but offering information. It was short and sweet and I was ready to give it a shot. He answered a couple of my objections and still not 100% sold but feel a 6 month trial period is worth it.
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Not at all happy. Only 1 verified lead in 3 months. And several repeats leads non verified. In addition leads requesting they be taken off. I AM CANCELLING MY MEMBERSHIP WHEN THIS MONTH IS OVER. I WILL NOT BE MOVING FORWARD WITH HOMES.COM. Very disappointed. You did not provide the level of service you said I would get.
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Annie was really easy to work with. Extremely helpful. Presentation of the website and products made my decision much easier.
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You shut off my website after I renewed fo four years. Please turn it on.
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She kept up with appointments to ensure my transition to join MyHomes.com. Homes.com? I'm trying to get to a virtual open house.
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Shalynn was very helpful and patient with an older client who is not that good with the computer. I look forward to making the best use of this product while quarantined.
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Did not receive quality leads and not near the amount of leads I was told to expect.
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Super nice lady. Very helpful - had a lot of tips to get my info to stick.
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T J was a great help and a pleasure to talk to.
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I returned a message that Toni had left me. She fit me in between appointments and i really appreciated her time. Extremely knowledgeable and helpful!
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James Dantley provided outstanding customer service to me. He made sure I understood how to setup my site.
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Excellent service but have not received any leads.
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Annie Miller, is a sharp marketing person! She knows when to listen and when to speak. Annie has superior negotiating skills along with very high respect for the customer (me}) and for Homes.com...
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Outstanding experience! Cate was extremely helpful. After a previous experience last week I found Cate to be caring enough to stay connected and really give me the help I needed. She was very knowledgeable. Great asset to your company.
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Much of how this system works was not explained to me at the outset. Any real estate agent thinking of spending $$$ here should really try another lead generator. Number and quality of leads really subpar. Worst customer service ever. No return calls. No email replies. False promises all the way.
Homes.com rep Christina Sheppard made this an easy transaction!
Great work! I was a hard NO and she really helped my understand what Homes.com can do!
Eugene did a nice job. He was patient, and not overly persistent. He has a sense of humor and I always appreciate that.
Knowledgeable friendly customer service. Excellent easy to use technology.
Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
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