Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Homes.com

Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Homes.com?
grey stargrey stargrey stargrey stargrey star

Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Tony R.
Unfollow Tony R.
Share Review
Report Review

Ebony took a lot of time from our initial chat to calling me on the phone to explain all the various plans and how the lead generations work. She answered my questions about other agents, concierge and different packaging and zip codes. In the end, I ended up ordering the zip codes I want since I am too busy to have a bunch of call backs and she was able to get me what I wanted.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Reily G.
Unfollow Reily G.
Share Review
Report Review

This was a pointless contact and really just a waste of my time. There was zero additional value-added to your service/our acct. Let us know if/when Homes.com figures out a way to help us sell a home.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

Cassity did a great job!
February 20, 2020

Cassity did a great job! She followed up with me for 6 months and never gave up on me even when I was too busy to listen. In the end, I took the time to listen and she showed me the benefits of working with homes.com. I am looking forward to gaining more business with homes.com
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Donna D.
Unfollow Donna D.
Share Review
Report Review

Tj was good at explaining the program and cost to me.
Reply

Date of experience: April 21, 2020
1 review
11 helpful votes
Follow Steve T.
Unfollow Steve T.
Share Review
Report Review

Toni was a delight
February 21, 2020

Toni was a delight. She was very eager to please and resolve any issue. My only advice to her is: Take a breath. Talk less. Listen more to what the caller is saying. Then respond appropriately. At times, I found it a bit of an effort to get in a word or two. But make no mistake, Toni is exceptional and her personality is perfectly suited for what she does. I can tell she connects well with people.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Kira O.
Unfollow Kira O.
Share Review
Report Review

He was great at keeping it simple. It was straight to the point and he was able to answer any questions I had
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Rebecca X.
Unfollow Rebecca X.
Share Review
Report Review

Cindy was a pleasure to speak with and helpful with setting up my account: she made time available to speak with based on my availability!
Reply

Date of experience: April 21, 2020
1 review
1 helpful vote
Follow Wendy L.
Unfollow Wendy L.
Share Review
Report Review

I was told I would get an average of 8-11 screened qualified Buyer and Seller leads for my zip code by salesperson William. I have only received 1 lead that wasn't even a good one, they would not pick up the phone or respond to a text in a 3 month period. So 1 bad lead in 3 months is NOT what I was promised. I would not recommend Homes.com to any of my fellow agents.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jan Z.
Unfollow Jan Z.
Share Review
Report Review

Very happy with my account coord Destinee Clark. Spoke with her originally when I was considering Homes.com. Her professionalism and knowledge along with not trying to 'sell' me something is one of the reasons I came back and joined!
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Victoria Q.
Unfollow Victoria Q.
Share Review
Report Review

Service was excellent
February 22, 2020

Service was excellent. Eugene Little is very knowledgeable and the services Homes.com offer to Realtors.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Lynn U.
Unfollow Lynn U.
Share Review
Report Review

Efficient and respected that I wanted to the point and direct information as opposed to a fluffy sales pitch. We will see what this generates for business.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Ernesto F.
Unfollow Ernesto F.
Share Review
Report Review

Excellent she helped me to reset password, credit cards problem, very very good services 10+
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Traci F.
Unfollow Traci F.
Share Review
Report Review

Chris was very helpful and answered all my questions in regards to the service in the zip code I was interested in. He went over the revisions Homes.com has done and partnerships they have now and how that brings a more qualified lead to our pipeline. I felt like it was a good fit for my marketing needs and it was because of Chris I signed on.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Kimberly O.
Unfollow Kimberly O.
Share Review
Report Review

Initially, I thought was a typical sales pitch, and I was ready to say I was not interested and to hang up the phone, but the agent was very professional and authentic so I decided to not only listen but to sign up.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Sherry M.
Unfollow Sherry M.
Share Review
Report Review

I spoke with Haley and she walked me through the process and answered my questions. She took her time and explained the process to me. As a Realtor, I want to get the best bang for my dollar to grow my business. Haley took good care of me and I appreciate that very much.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Paul P.
Unfollow Paul P.
Share Review
Report Review

I look forward to working with you, and growing my business. I had a great experience with Trina on the phone with explained everything, things, questions.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Kathryn P.
Unfollow Kathryn P.
Share Review
Report Review

Shalynn Atkins reached out to me to see if I was interested in signing back up for leads. She made the process very easy and offered me affordable lead generation in some of the ZIP Codes I was interested in. I'm very happy and I'm hopeful my return on investment is going to be what I want!
Reply

Date of experience: April 21, 2020
2 reviews
1 helpful vote
Follow Gary R.
Unfollow Gary R.
Share Review
Report Review

I was skeptical of Homes.com because I haven't rec'd but one phone lead & that was a complete disaster. People didn't even know why i was calling? James was easy to understand, assured me that my profile was set up & able to be viewed, which hopefully begins to supply me with convertible leads/prospects.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Wade Y.
Unfollow Wade Y.
Share Review
Report Review

Chrystina was very helpful and patient with getting me set up on Homes.com. She explained the programs well and had confidence in the product she was selling.
Reply

Date of experience: April 21, 2020
1 review
14 helpful votes
Follow Sean Z.
Unfollow Sean Z.
Share Review
Report Review

I can't comment on how well the product works as of yet, since we are just getting started, but we are very hopeful that it is as effective as it seems. As for my customer service experience, that I can say has been very good so far. Monet Teague first reached out to me approximately 8 or more months ago, and continued to follow up in a very respectful and diligent manner for many months. She has been patient through all my questioning, and provided me with all the information I requested, and put together a package for us that we feel good about & have high hopes for.
Reply

Date of experience: April 21, 2020