HomeChefReviews 113

I did not have a good experience with Home Chef. Thankfully, I paid through PayPay and they refunded my money. Here is a transcript of my conversation with them.

Angela
FRI. MAY 5th, 2017 9:30 am

Hi - I received an order last week and do not want to subscribe. I made the pork medallions with the carrots and bok choy. It was pretty bland but was average. My husband wouldn't touch it with a ten foot pole though. The next recipe, which has fennel we won't use because I hate any spice that reminds me of black licorice. Also, I had said I needed low carb and the sauce for the pork medallion definitely had a ton of sugar in it. One dish is to be served on top of rice which we are not going to have. I just want someone to not charge my card or send anything else. Thank you.

TUE 4:40PM

Home Chef
Hi Angela, we're sorry to hear that you didn't enjoy your first set of meals! We always give our customers the flexibility to choose the meals they prefer when cooking with us, so we apologize if it wasn't clear that you could edit your order to fit you and your husbands tastes. It looks like you've successfully deactivated your account with us as of yesterday, so you should have received an email confirming this for your records. We're sorry to see you go so soon, but we appreciate your giving cooking with us a try!

Angela
This would be a good idea for seniors like my dad that doesn't know how to cook. I like everything to be fairly spicy and so I think that is why I didn't find the food interesting.
TUE 7:10PM

Home Chef
Thanks for the feedback, Angela! Plenty of seniors and novice cooks do use our services along with more experienced (but busy!) home cooks. It all just depends on what you're looking for in the kitchen Thanks for giving our services a shot, and take care!

Angela
One other thing... most men can eat more than one chicken breast for dinner. If I had stayed with this service, I would have had to make extra side dishes so in that way, it kind of defeats how "convenient" I thought it would be. Portions good for a woman but not for most men.
WED 2:14PM

Home Chef
Thanks, Angela! Our portions are designed to be well rounded but not overly filling, but as we're sure you know, there's no perfect one-size-fits-all formula out there We'll be sure to pass that insight along to our culinary team, though!
Seen by Home Chef at Wednesday 2:14pm

1:36PM
Angela
I paused my account on Friday yet got an email this morning that you folks were sending me another shipment. I will use the emails and the facebook messages to prove to my bank that I did not authorize this charge. Most of the vegetables you sent to me were old. I think you folks are ripping people off. I have let Paypal know to decline every time you try to charge in the future.