Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
HolidayGems UK Reviews Summary
HolidayGems UK has 2 customer reviews and ranks 369th in the Vacation category.
We paid for shuttle too and from airport as part of the holiday. Got dropped off ok but on way back shuttle didn't turn up. We ended up paying £110 taxi or we would of missed flight home. Couldn't get anyone one the phone and not replying when we ask for compensation. Disgusting service, stay well clear
Its been a massive worry since booking a holiday with them. They do not answer the phone nor emails. They get everything, including names, mixed up on the documents. What should be a pleasure to organise is a nightmare. You have been warned-give them a wide berth.
