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Hobby Warehouse Reviews Summary
Hobby Warehouse has a rating of 3.7 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hobby Warehouse most frequently mention fast delivery, great service and easy transaction. Hobby Warehouse ranks 1st among Toys Store sites.
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Extremely impressed with my Ebay experience with you. Order was processed promptly with fast postage. Order was well packaged with order details included. Very professional service in all aspects. Much appreciated and hope to purchase from you again.
Very pleased with my Hobby Warehouse shopping experience and can recommend to anyone looking for models and tools.
Hi Kenneth, that's great feedback! We've just recently gotten more involved in the plastic kits and tools categories and deal directly with many of the factories throughout the world - great to hear your positive feedback.
I was very happy with the product which arrived securely wrapped and much quicker than I had expected, even although it standard delivery and wasnt a small parcel
Hey Colin! Many thanks for dropping in a providing your feedback - we're categorising our delivery cages much more accurately which shaves off a day in delivery time for some regions. I'm so glad that you're happy with your experience with us, cheers!
Extensive product range@ Hobby Warehouse. I recieved my purchase super fast. Excellent customer service. Will be returning for all my hobby needs.
Thank you
Hey Lauren, thanks so much for taking the time to provide us with feedback - we're thankful that you'll also return as a customer and look forward to the possibility to assist you again!
Fast postage. Item always well packed. Sale off very often. Resonable prices. Excellent service. I never had any problem dealing with Hobby Warehouse. Thank you very much and looking forward to do business with you again.
Hey Tung - many thanks for your valuable comments and feedback! Thanks also for your kind comments, we hope to assist you again in the future!
As discribed quick arrival good price would recommend
Awesome communication very very happy thanks so much
Thanks so much Sammy for taking the time to provide feedback to us, glad to have assisted your, thank you for your support!
A very pleasant first time experience buying from this seller, a good product, a great price and fast delivery.
Hey Francesca! We're glad to have helped you our nicely on your first buy from us - thank you for taking the time to provide us with valuable feedback!
I purchased a battery cell charger for lithium cells. The price was competitive and the quoted delivery good. My order was delivered on time and I was kept in the loop. I would buy from them again.
Hi Glynn, great to see we did a great job with your items - our systems have improved a good deal this past year or so and I've very glad to see that the delivery was very fast!
I found my experience with hobby warehouse to be positive they had great communication and and fast delivery i would definitely recommend then to anyone.
Hi Natalie, we're very glad to know that you had a positive experience - please let us know if there's anything further we can assist you with in the future!
Hobby Warehouse are great! Ive already bought 2 items off them and love them both! I would recommend them to anyone.
Hey Kasey! Thanks so much for your review, glad your two orders were very smooth - thank you very much for recommending us to your friends that is great feedback for our team!
Purchased a present from these hobby warehouse. It was the fastest resonse i have ever experienced. Product arrived within 2 days of payment
Hi Anne! Thank you so much for your kind comments and feedback - we're very glad to here that we hit the mark with our replies and delivery!
Great seller heeps of items prices are pretty reasonable and quick delivery with aus post i would be very Happy to use again aaaaaaaa++++++++++++++++++++++
Hi Mark, thank you very much for your feedback and review - we hope to have the opportunity to help you in the future!
Their selection was great, as I was able to get an item no longer available in stores. Product was exactly as advertised.
Hi Owen! We aim to stock a huge range of LEGO - which must be one of Australia's largest ranges and we often get good limited sets or end of line sets. Thanks for dropping by and updating us on your positive experience with us, it's very much appreciated!
This was a no fuss transaction for a reasonable price with prompt delivery. The package arrived in a well packed manner and in good condition.
Hi Andrew, many thanks for your kind and useful feedback!
Always get my new items from Hobby Warehouse can rely on them to ship fast and have what items I want. Will always use again.
Hey Peter! Many thanks for your kind feedback and comments (and for your fantastic customer support!) - we hope to have the opportunity to help you in the future when the possibility arises, please just let us know!
When I needed a specific LEGO set as a gift, I found it easily at the hobby warehouse. The price was the best I found too.
Hi Keith, thank you for your valuable feedback, LEGO is a fantastic range that we've become #1 independent retailer for during the past several years - we hope to be of service to you again in the future and I'll definitely share you feedback with our entire team!
I have purchased items many times.
Always ship the Item fast!
Never any issues.
Will buy products again.
Thanks and keep up the great work
Hi Allan! Wow I can see you've been a customer since 2012, we've improved a lot since then I think you'd agree and have quite a lot more product too and so it's great to see such positive feedback from a repeat customer such as yourself. Thank you so much for taking to time to let us know how we're doing!
I have dealt with this hobby shop for a few years and enjo the huge variety, affordable prices, good service and quick delivery.
HI Terry,
We can see you've placed more than 40 orders with us since 2013, roughly 10 a year! We're so grateful for you coming back to Hobby Warehouse so many times and also for sharing your valuable feedback. I'm sure than since 2013 you will also have seen gradual changes and improvements in the way that we handle orders, and hopefully in your case - any problems if they occur. Basically our warehouse and customer support teams will always look after you, and any of our customers, and if you ever need additional assistance please just let us know.
It is amazing to see some of our most engaged customers enjoying the products that we offer time and time again, I will definitely exhibit your feedback and case to our entire team - thank you once again!
Purchased the Mindstorm set. It was at one of the lowest historical price. The delivery was fast. Communication was excellent. Will shop from then again. Thank you very much.
Hi Thanh! Such a great set the mindstorm - we hope you have a lot of fun with it, your feedback is excellent to read and we will definitely share this with our warehouse and customer support teams, thanks again!
Fast parcel. Service was great. So easy to deal with. Could not believe that the parcel arrived in great condition. Packed with care in a box
Hey Michael! Thanks for your feedback, all orders are now packaged in cartons with new void fill material to minimise damage to any products, glad to see they got to you so quickly!
From the business
The Hobby Warehouse has strong logistics and shiping resources with multiple warehouses within Australia, so you can receive your products quickly and safely at your door from our experienced warehouse dispatch teams.
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Hi Chris! We've started to get more deeply into collectables and cards as you've probably seen - hope to help you again in the future and shall do our best to serve you efficiently!