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Hobby Warehouse Reviews Summary
Hobby Warehouse has a rating of 3.7 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hobby Warehouse most frequently mention fast delivery, great service and easy transaction. Hobby Warehouse ranks 1st among Toys Store sites.
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Post item in 1 day and received in 3 days. It is the second ordered from them. Really happy. Will shop from them again in the future.
Ive dealt with Hobby Warehouse a number of times and always had a great experience. Goods arrive quickly and in great condition, never any hassle. Look forward to more purchases in the future.
Hi Zac, looking at your history this was the third order through the last couple six or so months - thank you so much for your support, we hope to be as efficient with our service to you in the future and so please let us know if there's anything we can assist you with!
Purchase was easy and simple. Ordered it on Thursday 22nd and it arrived on Monday 26th. Would highly recommend this store
Hey Dewey! Thanks so much for the detailed review and feedback - brilliant to see the shipping was really fast - by the way that was standard shipping and so the efficiency through the warehouse was extremely good! Thanks again.
Speedy service and excellent packaging and communication! I cant recommend Hobby Warehouse enough!
Hi Leanne! Thank you very much for your kind and valuable comments - we hope to be of good service to you in the future!
Overall happy, but I only buy when there is a 20% off ebay coupon, and when I write to ask a question the replies are slow. I also called during business hours and nobody answered.
Hi Jay! Thank you for your very valuable feedback, we'll do our best to improve our communication times - we aim to be within the 24 business hours but sometimes it can slip, and sometimes it can be much faster. Your comments are helpful feedback so thank you for taking the time to provide that, please let us know if there's anything further we can assist with!
Product was packaged perfectly and arrived in excellent condition with super fast postage. Great price will purchase from again. Thanks
Hi Jackie! Packing was a big focus for us near the middle of last year where we changed our void fill and moved to a more flexible packaging system - great to hear that it was packaged nicely in your instance, thank you very much for your feedback and review!
I have purchased a couple of items from The Hobby Warehouse and the purchases I have made always turn up in a prompt time and in perfect condition. They have a great range of products and I know I will be purchasing more products in the future.
Thanks to all at Hobby Warehouse.
Hey Nathan! Excellent to hear that your buying experience with us was very good - thank you so much for dropping by and providing us your valuable feedback!
This was my first time ordering from Hobby Warehouse and this will not be the last. From my experience, their service was amazing. Super fast dispatch and came in the mail in a few days. They know how to package their goods. My item arrived very safe. The store is full of amazing items, for the daily hobbiest and the prices can't be beat. The price is what originally brought me to the store but the service is what will make me return.
Hi Brandon, I just wanted to quickly respond to your feedback, it was poignant right after a team meeting we had - I immediately shared it with our Customer Satisfaction team. Thank you so much for your comments, it's true that we return to companies at which we've had a good experience and received great service - thank you for reminding us of this, we're so glad we did a good job with your purchase and delivery!
Easy to deal with, efficient seller, good communication. Happy customer. Would buy from again. Thank you.
Thank you Marcus for dropping in and letting us know about the order, communication and the experience you had - we'll do our best to help you when you next drop in - your support is very much appreciated!
Fantastic company, excellent prices and always ships on time. Need a question answered they get back to you in no time! Overall great company. Will definitely continue to buy from here :)
Hey Jaye! Many thanks for dropping by and sharing your comments and past/present experience with your orders - we hope to assist you just as efficiently when you next stop by, thanks again!
Great Price and Fantastically Fast Postage. As is normal for this Seller. Came with a 20 percent discount on an Already Low Price. My son Loves this set. Will definately be purchasing from Hobby Warehouse AGAIN.
Thanks.
Andrew
Hi Andrew! Many thanks for your valuable feedback - excellent to have your comments and we very much hope to be of assistance with you in the future.
We had a few problems but the contact at Hobby Warehouse handled them with efficiency and quickly. We were happy with the outcomes.
Thanks very much Lynn for your kind comments and feedback - it is great to see that we handled your issues with the product well! Please let us know if you need further assistance - thank you so much for highlighting the way we handled your problem - I will share this feedback with our entire customer satisfaction team!
Great item just as described shipped quickly would highly recommend store, no issues whatsoever...
Hello Grace, thanks so much for dropping by and providing your feedback on our collectibles - this is an area that whilst tough to manage (with over 2,000 models!) we've put in a lot of work to get better and become one of the leading world suppliers of these items. Thanks again for your kind comments.
Was very pleased with my order at Hobby Warehouse, was way cheaper than the competitors and delivery and communication was superb.
Hi Callum, many thanks for dropping in and letting us know the items were spot on and the delivery was fast! We hope to always see how this is the kind of experience we provide to everyone, by improving our warehouse systems and get good purchasing power on our buying direct from most factories. We hope to see you back in the future if you are looking for more items soon!
Fantastic seller. Great items for a reasonable price. Would highly recommend them. Wonderful selection of products.
Excellent to deal with. Communication right through the purchase process. Very quick to post item purchased. Will definately be back again.
Hi Brian! Thank you for letting us know the process was smooth and the communication good throughout your purchase - we're very grateful for your feedback and hope to see you back if we can help you out soon in the future!
I would highly recommended Hobby Warehouse. I found their product availability extensive and customer service great.
Will definitely be making more purchases
Hi Jacqui, thank you so much for dropping in and taking the time to provide your glowing feedback - I'll definitely share this post with our purchasing and warehouse teams!
I have purchase serveal items from Hobby Warehouse and have always got a good price and service in all my dealings.
Hi Andrew, I can see you've purchased around 3 times now - thank you so much for returning as a customer and for letting us know how we're doing - it is very much appreciated!
Highly recommend purchasing Lego from this third party retailer as they clearly understand how to look after the condition of the product you are purchasing i dare say that translates to other products in there line A1 will be Back..
Hi Matthew, LEGO is a fantastic brand and we've become their #1 independent online reseller - our plan has always been to have the deepest inventory line and keep as much in stock as possible according to their delivery schedules and seasons. Many thanks for taking the time to provide your feedback!
Was looking for a buggy for my son when I saw this one come up I liked the look it had all I wanted in a rc buggy and what sealed the deal was the advertise 20% off when the redeem code was entered so I clicked the buy button paid the invoice and the goods were delivered in the time frame stated. I am very happy that I picked Hobby Warehouse to buy from.
Hi Ricky! These are our most popular rc cars, the buggies are such a lot of fun and are great for learning about mechanics / engineering etc when they are crashed and need to be fixed (the other great thing about these models, they can be fixed). Hopefully he doesn't crash it too often but it's an excellent learning exercise when they do! Please let me know if we can assist you further in the future!
From the business
The Hobby Warehouse has strong logistics and shiping resources with multiple warehouses within Australia, so you can receive your products quickly and safely at your door from our experienced warehouse dispatch teams.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Chengye! Thank you for taking to time to provide your valuable comments, your feedback is very much appreciated - enjoy your LEGO!