Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Hobbylinc Reviews Summary
Hobbylinc has 76 customer reviews and ranks 6th in the Toys Store category. Common review topics include customer service.
Excellent products, you receive what you order.
The photo is a country home turned into a Pub. I inserted people, tables & chairs on the Porsche.
My first experience with this company and I was impressed. Good selection of items. Competitive pricing. Easy online shopping. My first order was received earlier than predicted and in good condition.
Overall good online shopping experience.
The next best thing to actually owning your very own muscle car, is building one from Hobbylinc.com. They have everything you need under the sun to build a replica muscle car to the exact specifications. You just got yourself a brand new, life long customer.
Found them online searching for paints when I couldn't go to the store. Their selection is amazing and the prices are better than any other store, including big name retailers, that I could buy online.
I have shopped with HobbyLinc multiple times since and plan to keep buying my model supplies from them.
I have been a loyal costumer of this company for so many years but it also has gone worse by the years as a costumer service, stock items and variety of those.
I did place an order for some kits about 8 months ago but items just became available now, well, price has changed to higher and they wont honor the original price by not fulfilling the last 2 items from my large order. This company has lost one more costumer, me. I will take my business some place else.
I have bought close to 75 model kits from this company over the last year and a half. So far their service has been five star. I wish they were a little faster with the processing of the payment but that is a minor thing. Only time I had a problem with them was one item did not show out of stock but when I ordered it that is what came up. They shipped the rest of my order and kept the other on back order. It came in stock about a week later and they shipped it out. No problem. Will continue to use them as they have a large selection of the type of kits I am interested in. Would tell anyone to give them a try you won't be disappointed.
I love this Company. Always a decent selection of what I want and reasonable prices. Shipping is very timely and appreciated. Customer service if you have to contact them is very helpful. Great job, Hobbylinc!
I've always been into scale models because of the history behind them. Growing up I served papers/cut lawns just to support this hobby. Now being a old man I still try to keep up with this hobby. Times have changed. I used to go to my local hobby shop, along with
Other local stores. They don't exist anymore. We now have the internet, which brings the far away shops right into our homes. I have found that all these shops aren't on the up an up. This shop has far exceeded in there services to me. Please support Hobbylinc.com
Thanks AL in Florida
I have been purchasing items from Hobbylinc for a year now, approximately 10+ times. I am into O Scale trains, 1.72 scale World War II airplanes and 1.700 scale military ships. Hobbylinc's prices cannot be beat, but that is far from the only reason this company is tops in my book. Their selections in so many categories are awesome! Often offering multiple choices of manufacturers for the same item. Also, Hobbylinc keeps you informed of the progress of your order, the shipping of it and if an item in your order is backorded, they will ship everything else in your order and then your back ordered item as soon as it is in stock and that portion of your order is shipped free to you. Of all the orders I have received, all are packed extremely well and actually delivered on time or sooner. I have spoken to their customer service/order line a few times, and the associates are always helpful, friendly and strive to make sure you are informed and satisfied. For all of your hobby needs, do yourself a favor and go to Hobbylinc.com and then enjoy your experience. Plus, their rewards program is another great benefit! Thanks Hobbylinc!
This site is really my only online choice! Read some other reviews and yes, shipping can be slow, that's your choice-you can pay for faster shipping! I try to plan ahead and the standard shipping is fine! Also have had good results with customer service inquiries. If a popular item is out of stock, just click the e-mail me when in stock feature it works! Great job Hobbylinc employees!
Nice hobby store order from there a lot no problems there are a nice variety of models and model supplies if you didn"t deal with them you should check them out
Have learned to trust Hobbylinc with any and all of my hobby needs. Excellent customer service and selection and rewards. Orders are always shipped promptly. Thank you Hobbylinc!
I'm very impressed with Hobbylinc customer service. My order was lost in the mail and even though Hobbylinc wasn't obligated to replace the item they sent me another kit anyway. They'll be getting all of my business in the future.
Cool site gives you reward points and shipping is very fast. The site has awesome customer service. They sell a lot of hobby supplies and you can read reviews and look a pictures of the product.
I have placed many orders with hobbylinc and i can say that they are one of the finest if not the finest companies i have ever used. Orders are shipped on time, arrive on time and i have never had any reason to complain or even contact them
DONT ORDER FROM HOBBYLINC... I used to order from them alot... new management--they failed to deliver the items and they wont resend... You want to give business to smaller vendors... but they just dont have the service of Amazon.
Thank You for a great ordering experience. Availability of product, easy web site to navigate and order, great communications via email, FAST SHIPPING, secure packaging. Appreciated,
Hobbylinc has a large selection of 1/72 scale Napoleonic sets not easy to find out west in Ca. Thank you guys
Great place to get all your hobby needs!, the best prices, great costumer service, awesome discounts, always fast real fast shipping!
I'm a full time model builder; I purchase about 1K per month in all manner of hobby supplies ranging from paint and scratchbuilding supplies to kits. Hobbylinc is at the bottom but they do carry a few items I can't get elsewhere so I am stuck.
Shipping speed is slow. They take on average a full week to get your order processed; most others get it done in two to three days tops.
They use the cheapest shipping option which means you can add at least another week to the shipping, i. E. two weeks.
Their packaging leaves much to be desired; I got my 24 inch styrene shapes sent to me in an 18 inch box; they bent the styrene into a horseshoe to fit the box!
I use Scalehobbyist, Sprue brothers, Modeltrainstuff and Trainworld first; I only go to Hobbylinc as a last resort, mostly because of the shipping issues.
