On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Hloom resume templates have helped thousands of jobseekers land interviews and jobs. Our ATS friendly templates, step-by-step builder, downloadable examples, and expert advice support your career journey. From first-generation career seekers looking for their first job to experienced professionals seeking their next challenge, Hloom is dedicated to helping job seekers achieve their career goals
Hloom Reviews Summary
Hloom has a rating of 4.6 stars from 3,708 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter and bullet points. Hloom ranks 10th among Resume sites.
We monitor reviews for authenticity
I had 2 instances where the site timed out, I had to hit a reload/refresh que and it swipped the previously entered data on the section I was working on at that time
I think you should have said I would have to pay for the service before I went through the trouble of filling out my c.v. I searched for a free service and yours was the first I came across
Thank you for sharing your feedback with us, and we apologize for any confusion. However, we do in fact, state everything up-front in order for our users to be aware of the products and services that we offer.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you a chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://www.hloom.com/resume/templates
We also provide a full access account for a small fee that grants you 14 days to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As for the refund policy, we do not process any refunds on recurring charges, as stated on our Terms and Conditions page. Our policy is as follows; we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14 days once those days are up, we do not process any refunds.
For more information, please refer to our Terms and Conditions page: https://www.hloom.com/terms-and-conditions
We hope that this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or the services that we offer.
Contact Us: https://www.hloom.com/contact
Did not know we had to pay until all the way at the end and I spent an hour on the website.
Thank you for taking the time to share your feedback; we always appreciate it.
I loved how there were lots of comments to choose from already done for you.
Thank you for sharing your experience and rating us five stars!
We're so grateful for your feedback and glad to know that you're satisfied with our service, although we noticed that you rated us with 3 stars. It would be fantastic if you could adjust your rating towards us to match your positive feedback.
Thank you!
Affordable, great service, easy to use...thank you
Thank you, we genuinely appreciate your feedback; happy customers make our days brighter.
I understand why, but waiting until the end to talk about the price creates a bad experience and will make me not come back in the future.
Our apologies for the negative experience; we would love to speak with you directly to investigate this matter and find a solution for you. In fact, we're committed to changing your opinion of us and making sure you receive the excellent customer service we pride ourselves on, so please get in touch with our Customer Service Team as soon as possible using the link provided below.
Contact Us: https://www.hloom.com/contact
Super easy to use and the templates are wonderful and well designed
Thank you for this great feedback and for rating us!
Super easy and great suggestions to optimize my resume!
Amazing! We're so grateful for rating us five stars and that you're satisfied with our service!
Excellent website with step by step guideline to build a good resume
Amazing! We're so grateful for rating us five stars and that you're satisfied with our service!
I love the quick prompts to insert the information
Thank you for sharing your experience and rating us five stars!
Overall very satisfied with the wide variety of options this website gives you for the resumes. Would recommend for anyone having trouble creating one.
We’re thankful for the amazing feedback you have given us!
Made me create a resume only for me to have to pay in order to download! Very mean and misleading.
Hello.
We apologize for any inconvenience this may have caused you.
We want to clarify that we offer two types of accounts. The first is a basic access account that allows you to try out our builder before purchasing our premium features; this account allows you to download plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are not listed within the free account.
We hope this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or the services we offer.
Contact Us: https://www.hloom.com/contact
Simple, efficient, and a plethora of help resulting in a great resume!
Thank you for this great feedback and for rating us!
Hloom helped me refine my resume. Now it looks professional and I like it. But when writing a resume, they made a typo. Good thing I noticed. It wouldn't be nice
Thank you for sharing your experience, and apologies for the mistake.
If you need assistance in the future, please don't hesitate to contact us at: https://www.hloom.com/contact
Excellent building experience. Felt taken advantage by the pricing being presented after I has created my resume, but the product is excellent.
Thank you for sharing your feedback and for rating us!
Specific yet detailed. Excellent for all level of applications
Thank you for sharing your satisfaction with us.
Perfect for resume professionals! Quick, simple and great techniques to add that extra touch to any resume
Thank you for this great feedback and rating!
Hloom has been very helpful in building my resume, however it the website crashed several times throughout the process.
Hello, Veronica. Thank you for rating us and for this valuable feedback! Also, apologies for the issue; if this problem continues, please don't hesitate to contact our customer service team at: https://www.hloom.com/contact
I like to see the pricing before putting in the work. While the price is low and I don't mind paying the fee for this useful tool - I just don't like to feel tricked.
Thank you for your feedback, and we're sorry that you feel that way about our services. It’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience and for rating us!