Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Justin M.
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My left handed.45 belt fits excellent but i wonder why there are only 9 cartridge loops, im sending it to my local tack shop for at minimum 1 loop as i carry 5 in the chamber daily. Other than that everything was excellent!
I just wish i had known there were 9 loops and an option for more would have been nice

Date of experience: January 10, 2019
SF Y.
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Beautiful hat
January 11, 2019

Beautiful hat. Delivered in timely manner. Would recommend site to others.

Date of experience: January 10, 2019
Don J.
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Vest was very nice and warm
January 11, 2019

Vest was very nice and warm. The fit was a full size small and leather was thin compared to my last one. Al and all I am happy with it.

Date of experience: January 10, 2019
William B.
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No comments at this time
January 11, 2019

No comments at this time

Date of experience: January 10, 2019
Charles E.
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My experience with Historical Emporium has been extremely positive. To date (January 2019), I have purchased two pairs of trousers, two frock coats, four vests, and one pair of slippers from Historical Emporium. The service has been exceptional, and I have been very pleased with my purchases. Measurements given on the website are accurate, or slightly on the conservative side - but only slightly. The fabrics are frankly better than might be expected, and the colors on everything I've purchased are handsome and tasteful. The garments and slippers each arrived sooner than I expected them, and all were packaged professionally.

It has been a pleasure to do business with Historical Emporium. Hopefully, there'll be future opportunities to purchase from them again!

Charles Edward Lee
Elder Lee of Roscoe, Lee & Abadie
Music of the Old South
Party like it's 1859!

Date of experience: January 10, 2019
L D.
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Accommodating exchange
January 11, 2019

Accommodating exchange
Thank you

Date of experience: January 10, 2019
James I.
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Excellent service and excellent products
January 11, 2019

Excellent service and excellent products.

Date of experience: January 10, 2019
Norman H.
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Was very surprised that items arrived all in one shipped package and all belt and holster is beyond what I expected as real quality workmanship, color and sized was right on for fit as suggested. My.22 cal. 6 shot sits very well in holster as well. Will look to

Date of experience: January 10, 2019
Melodye Q.
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So happy with what I ordered
January 11, 2019

So happy with what I ordered. The hat is beautiful and very well made and the shoes actually fit me. I am very happy.

Date of experience: January 10, 2019
Al J.
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Customer service was quick to respond and the holster is great! The bullet loops feel a little loose is the only thing I'm concerned about.

Date of experience: January 10, 2019
Sam B.
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Fair price, excellent help from your order desk
January 11, 2019

Fair price, excellent help from your order desk. Gauntlets are ok. Nothing great. Better than some. A step above costume wear. I kept them but went online to a store in Gloversville, NY and bought a premium pair of DEERSKIN gauntlets for $40.50. Yours are $70.00. So, I will keep yours in a shelf and probably never wear them.

Date of experience: January 10, 2019
Will G.
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EXCELLENT service & QUALITY products!
January 11, 2019

EXCELLENT service & QUALITY products!

Date of experience: January 10, 2019
Isabella H.
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Good experience
January 11, 2019

Good experience.

Date of experience: January 10, 2019
S S.
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After using less expensive spats, I purchased these for my husband. They fit great, look great and he loves them!

Date of experience: January 10, 2019
James M.
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I purchased a wool olive green herringbone weave vest. It arrived EARLIER than estimated. I am not a small man, but the fit was perfect and the product was worth the price. I get many positive comments on how natty the vest look!

Date of experience: January 10, 2019
Reginald B.
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Your website is easy to order from, and deliver is prompt. Very pleased.

Date of experience: January 10, 2019
steve b.
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Cartridge belt was great
January 10, 2019

Cartridge belt was great. Would buy another one.

Date of experience: January 10, 2019
Gordon I.
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Overall wonderful experience, as always
January 10, 2019

Overall wonderful experience, as always.

Date of experience: January 9, 2019
Michele B.
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I bought two petticoats for a show
January 10, 2019

I bought two petticoats for a show- always a great price considering what it would cost me to make myself. I ended up not needing one of them, and shipped it back around Christmas, assuming it would be a long wait until all the holidays were over to get the return credit. Very surprised and happy to find out credit was issued extremely promptly. Thanks so much!

Date of experience: January 9, 2019
April K.
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Great product, fast shipping
January 10, 2019

Great product, fast shipping. Very pleased!

Date of experience: January 9, 2019

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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