Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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M B.
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Very courteous and knowledgeable about the products that were ordered. Took the time to answer all questions prior to placing the order to ensure all concerns were met.

Date of experience: December 27, 2013
J P.
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I bought a vest a couple weeks before Christmas
December 27, 2013

I bought a vest a couple weeks before Christmas. The process was smooth and easy, and my order arrived earlier than expected. The vest itself was of very good quality. I'll plan to shop here again.

Date of experience: December 27, 2013
WPWest F.
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I was extremely satisfied with both the order process and the quickness of delivery. This was during the peak Christmas delivery timeframe and I needed it for a wedding really quickly. They did not disappoint. Everything was promptly delivered and in a supreme manner. I was overly pleased with what I purchased and the entire process. I would highly recommend this business to my friends and family.

Date of experience: December 27, 2013
Adam V.
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December 27, 2013

Date of experience: December 27, 2013
Jethro E.
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Thank you guys for the hat and the service!
December 27, 2013

Thank you guys for the hat and the service!

Jethro

Date of experience: December 27, 2013
Ben N.
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The delivery was incredibly fast
December 27, 2013

The delivery was incredibly fast. I had to contact customer service to find out some details about the delivery and the rep was terrific.

Date of experience: December 27, 2013
Lighthouse Q.
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December 27, 2013

Date of experience: December 26, 2013
A H.
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GE's customer service is OUTSTANDING!
December 27, 2013

GE's customer service is OUTSTANDING! We ordered multiple items over a period of weeks for our wedding, and every single item arrived in record time, professionally packed and in PERFECT condition! This was particularly amazing, given that we were in the midst of the Christmas rush! For price, professionalism, and prompt delivery, GE is top-notch!

Date of experience: December 26, 2013
Melanie U.
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December 27, 2013

Date of experience: December 26, 2013
Steve D.
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Love the purchase I made
December 27, 2013

Love the purchase I made. Quick-shipping and fair price. Look forward to doing more business.

Date of experience: December 26, 2013
andre g.
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QUICK AND THOROUGH ANSWERS TO MY QUESTIONS REGARDING DIFFERENT PRODUCTS.
VERY SPEEDY DELIVERY AND EXCELLENT PACKAGING.
VERY SATISFIED WITH WHAT I ORDERED AND RECEIVED AND PLAN TO PUT IN A FEW MORE ORDERS.

Date of experience: December 26, 2013
Gregory G.
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December 27, 2013

Date of experience: December 26, 2013
Jim K.
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This is the first item that I have purchased from westernemporium and I have to say that the quality is great, the fit was spot on, and the styling was right as well, I would not hesitate to order from them again, Thanks.

Date of experience: December 26, 2013
Maryse C.
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I ordered a pair of victorian half boots an i was thrilled with them. They fit well, are extremely comfy and most of all, achieve the look and style i was searching. I will definitely be ordering from you again. Thank you!

Date of experience: December 26, 2013
Heidi L.
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Beautiful shirt; gorgeous textured fabric
December 26, 2013

Beautiful shirt; gorgeous textured fabric.

Date of experience: December 26, 2013
Christine J.
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Really high quality material and workmanship
December 26, 2013

Really high quality material and workmanship. The size was true to sizing (i.e. A small is a 4 or 6.) I would definitely buy from this company again.

Date of experience: December 26, 2013
Diana E.
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We ordered two leather gun belts and holsters
December 26, 2013

We ordered two leather gun belts and holsters. Both my sons said this is just what they wanted. Western emporium said to order 4 sizes bigger than your jean size, but we are needing to send the belts and holsters back and get one size larger. I would recommend 6 sizes bigger than your jean size, but the products was just what we wanted.

Date of experience: December 26, 2013
Deborah Q.
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December 26, 2013

Date of experience: December 26, 2013
Nicole R.
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Always good service and FAST delivery
December 26, 2013

Always good service and FAST delivery.

Date of experience: December 26, 2013
Marty H.
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There is even more I might look at later
December 26, 2013

There is even more I might look at later.

Date of experience: December 26, 2013

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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