Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Denzil M.
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The item was exactly as I expected
April 5, 2018

The item was exactly as I expected.

Date of experience: April 5, 2018
Central N.
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I have purchased from here in the past and will continue to purchase merchandise from here. Never had any issues.

Date of experience: April 5, 2018
Billy L.
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Great customer service
April 5, 2018

Great customer service. Unfortunately I had to return the hat because it was too small and my correct size was out of stock. I loved the hat.

Date of experience: April 4, 2018
Fernando C.
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Awesome rig perfect fit and very detailed work. Better than I expected.

Date of experience: April 4, 2018
Bob G.
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Very nice vest,good fit, looks great
April 5, 2018

Very nice vest,good fit, looks great

Date of experience: April 4, 2018
Paolo E.
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The canvas vests and pants I purchased were excellent. The cotton shirt is of fair to poor quality. Very thin material that looks like it is pilling.

Date of experience: April 4, 2018
Noah G.
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Good product at a good price, could find a little better and much fancier product, but the holster for the value could not be beat. Looks good and feels like solid leather.

Date of experience: April 4, 2018
Will R.
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Outstanding fast efficient service!
April 4, 2018

Outstanding fast efficient service!

Date of experience: April 4, 2018
Linda C.
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...
April 3, 2018

Date of experience: April 3, 2018
KERRY B.
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April 1, 2018

Date of experience: March 31, 2018
Diane F.
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I was very pleased with my order until I started to use it. At dress rehearsal the net unraveled the first time I put it on. I was able to buy a knitting needle and fix it. It was exactly what I had been looking for. I think it was a manufacturing flaw but was easy to fix. I will use you again if needed.

Date of experience: March 31, 2018
Tracy D.
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Loved the item I purchased will be back for more.

Date of experience: March 31, 2018
Tim C.
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I couldn't ask for better product or service
March 31, 2018

I couldn't ask for better product or service. Shipping was super-prompt, the only email I sent was answered the same way, and I felt like my business was personally valued. If everything on the "menu" is as good as the gun belt & holster I received, and everyone at the Emporium is as personable and professional as the one with whom I dealt, I look forward to doing business again.

Date of experience: March 31, 2018
Joe K.
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March 31, 2018

Date of experience: March 30, 2018
Chuck C.
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I could not have been happier with the ordering process and was mildly shocked at how curtious and helpful the gentleman was talking my order. Awesome.

Date of experience: March 30, 2018
mightystone P.
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The thank you note was very nice it told me you was very concerned about me as a customer, The product is very good quality, my next order will be very soon.

Date of experience: March 30, 2018
TJ U.
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March 30, 2018

Date of experience: March 30, 2018
Curtis H.
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March 30, 2018

Date of experience: March 30, 2018
Sara K.
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Excellent product and great customer care
March 30, 2018

Excellent product and great customer care.

Date of experience: March 30, 2018
Tim H.
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I am completely pleased with the entire experience of purchasing my first three vests from Historical Emporium. My only less than positive observation is that although the fit was what I fully expected, the length of my vest(s) seems shorter than I am accustomed to. I'm confident that upon another look, I might find some "tall" options for future purchases which I fully intend to make. Please keep up the good work.
Regards,
TPH

Date of experience: March 30, 2018

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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