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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great service and fast delivery time.
The gaiters I purchased will be just right for wearing with my Victorian style boots, especially with skirts shorter than ankle-length. They will help keep my legs warm during our cold winters, and I love that they are reversible!
Prompt and efficient. It doesn't get much better than that!
Historical Emporium Rocks! Great Quality, Service and Selection. What else could you want. Thank YOU! Amy Kay
Customer service was very responsive. The package got here quicker than I expected. They wrote my extra delivery instructions on the outside of the box and I really appreciated that. Would definitely recommend!
Even quicker than expected!
Historical emporium definitely has quality products. I will be using them again.
The clothing was as good or better than pictured. Many thanks. We'll likely be ordering again.
Have not used yet, use is due beginning of oct
Great stuff.
I ordered a blouse and skirt and it arrived two days later! What service, didn't expect it quite that fast. Both the skirt and blouse are very good quality. The blouse fit perfectly and true to size and while the skirt had to be hemmed (which I expected, being so short), it was also true to size. I would recommend Historical Emporium for any period clothing.
Items are very good quality and received them in timely matter. Fun site to shop on!
The items I ordered arrived in Australia very quickly and in good condition. Sadly, I am a size halfway between the 40 and 42 so i ordered the 42 but the trousers were too large and baggy. It is a shame because the product was excellent.
Love love love your products and customer service!
My first order. The black drop-front trousers were made of a very heavy material; I returned them. That process was simple and painless. I will be trying some other items in the very near future.
I think the mans name was knoell (sp). You are lucky to have him as a employee. His help and advice was way over the top, he sloved all my problems and had a answer for every question. His help was beyond most places I have done business with. Can't say enough. All and all a great experience. Thanks
As always the service and delivery were right on target!
I was very pleased with the quality of the goods and the prompt and courteous responses from staff when I asked questions.
Very happy to find everything I was looking for and at a reasonable price except the derringer was a bit pricey but was exactly what I was looking for and not plastic. I will definitely tell my friends to check out your site,
Thank you,
Lorrie
Great all around experience. Great doing business!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members