On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Wicked fast shipping, comfortable clothing, and a great selection!
I liked the products and will return for more at another time. Nice company to do business with.
Excellent service very pleased with the quality of the products and service I'll be ordering again.
Great products, great service.
Very easy to work with.
The boots were fantastic and the craftsmanship astounding! And for that price they couldn't be beat! The recommendation on sizing from customer service was spot on and quickly given! You folks have made a great impression on me and continue to do so.
Great service fast response to e mail question Products are good I will buy again
Very satisfied. Items showed up quick and fit as expected
Loved this blouse and skirt set. Very well made and arrived neatly packed. I bought the small size blouse and it was roomy - usually order medium size. Got the medium size skirt and the button adjustment was perfect for the waist. I liked that these were 40" length skirts. I am 5'5" and it is perfect. Have already ordered and quickly received the navy blue set as well.
Grest
I ordered a shirt according to the sizing charts provided. The shirt that first came was so small That I could not get the collar ends to touch when I put it on. I returned it for a larger size and was charged an additional $10 for the return and replacement. When the new shirt arrived, it also was small, but the ends of the collar did touch (though not button) so I had the buttons moved (an additional $25 at the dry cleaners for the tailoring) and still had to purchase collar extender in order to be able to wear it ($10 on Amazon). The dry cleaners said the collar was cut for a 16.5 inch neck but is advertised as a 17/17.5.
In short, I ended up paying an extra $45 for the shirt in order to be able to use it.
However, the replacement did arrive on the date promised, points for that at least.
I ordered a coat for my boyfriend's birthday and was very happy with the quality. It arrived quickly and with no issues. I was hoping to use it as a winter coat but it's just a little too thin for that. It fit him perfectly though, looks great, and is exactly the aesthetic he wanted.
I love shopping with you all. I know the item will be delivered on time and will match what it looks like on the site.
I could not be happier with my order, the delivery, and the help I received. I will definitely again be ordering form Historical Emporium soon.
Just great!
No Comments
The only complaint I have is not knowing about this place sooner! They have everything my husband and I could want, the website is organzied well, and the products are fantastic. I cannot wait to step out in our hostorical attire.
Great products, great people
Excellent, it was very easy to find on the website what I was looking for and all the extras were there as well
The gun was a gift from my older brother.I had it repaired but i needed the holster and searched alot before
I came upon your site. The holster really exceeded my expectations.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members