Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Paul J.
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Great selection, accurate sizing, fair pricing
November 16, 2018

Great selection, accurate sizing, fair pricing.

Date of experience: November 16, 2018
Star U.
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The website was pretty easy to get through
November 16, 2018

The website was pretty easy to get through. All the colors great. We weren't able to get all colors due to the size we wanted. The shirts washed well and they look great on!

Date of experience: November 16, 2018
DDO D.
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I bought a Fez and it was just what I wanted
November 16, 2018

I bought a Fez and it was just what I wanted. Quality was good and it fit well. And, I noticed I am beginning
To speak with a strange accent.

Date of experience: November 15, 2018
Mike K.
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Excellent quality and well made!
November 16, 2018

Excellent quality and well made!

Date of experience: November 15, 2018
Lazarus L.
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Historical Emporium is my "go to" shop for all things Victorian and Old West! A awesome shop with great quality and value. The selection is huge, the availability of various sizes is fantastic, and they ship everything in a timely manner and at a reasonable price. Love this place!

Date of experience: November 15, 2018
Jeanne P.
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I bought a blouse last year and didn't think I needed it. I forgot to send it back. Customer service was so considerate they told me I still could, within a week deadline. I so appreciated that. I did change my mind and still have the blouse. But what a great company to deal with.

Date of experience: November 15, 2018
Todd R.
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Customer service without peer!
November 16, 2018

Customer service without peer! Could not possibly be happier!

Date of experience: November 15, 2018
Cheryl U.
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Items arrived much sooner than I thought they would
November 16, 2018

Items arrived much sooner than I thought they would. Good quality clothing.

Date of experience: November 15, 2018
KCG E.
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Great fit
November 16, 2018

Great fit. Great Service. I will buy from Historical Emporium again.

Date of experience: November 15, 2018
kevin f.
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Great quality
November 16, 2018

Great quality. Love everything I have purchased. I will be a regular customer.

Date of experience: November 15, 2018
Conrad F.
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NA
November 16, 2018

NA.

Date of experience: November 15, 2018
Cheryl O.
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I own now 3 blouses and 2 skirts and I love the quality of the materialsand the fit is superb. Customer Service and expedited shipping is outstanding. I would highly recommend Historical Emporium ifnu are looking for a special piece to add to your closet.

Date of experience: November 15, 2018
JLoomis K.
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Quality product!
November 16, 2018

Quality product!
Great service!

Date of experience: November 15, 2018
Tiny E.
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Historical Emporium is wonderful
November 15, 2018

Historical Emporium is wonderful. Incredible selection and great quality. Tough, well made products. I had ordered pants that were the wrong size and they made the exchange absolutely painless. Happy, friendly, customer oriented folks there to take care of you. HIGHLY recommended!

Date of experience: November 15, 2018
Elaine H.
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I was very satisfied with the items I ordered and the length of time of deliver

Date of experience: November 14, 2018
paul T.
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Always been great
November 15, 2018

Always been great

Date of experience: November 14, 2018
Bruce A.
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Ordered a holster/belt rig for my Colt SAA.45 clone and was surprised at the cost and quality. Very pleased, thank you.

Date of experience: November 14, 2018
Steve T.
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Product fit as described, and the quality is what I was expecting.

Date of experience: November 14, 2018
Douglas A.
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AAA+++
November 15, 2018

AAA+++

Date of experience: November 14, 2018
Christa J.
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I did something very silly in ordering but the young lady - Meghan? Made it right. This is a great group of people. Have dealt with them often. And will continue. Great products.

Date of experience: November 14, 2018

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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