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HisRoom

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HisRoom Reviews Summary

HisRoom has a rating of 3.8 stars from 925 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HisRoom most frequently mention customer service, high quality and fast delivery. HisRoom ranks 3rd among Underwear sites.

service
81
value
74
shipping
77
quality
371

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6,143 reviews

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California
1 review
0 helpful votes
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Staff was knowledgeable of products offered, courteous and very helpful.

Date of experience: August 11, 2021
Texas
1 review
0 helpful votes
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Great company to order from
August 10, 2021

Everything went off without a hitch. I know most of the time people leave reviews when something goes wrong but it is nice to give credit when credit is due. Well be using them again. Keep up the great work!

Date of experience: August 10, 2021
New York
1 review
0 helpful votes
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Terrible service
September 8, 2021

I ordered large speedo swim trunks and was mailed medium. And to get it exchanged is difficult to say the least

Second time I've responded.

Date of experience: August 9, 2021
Massachusetts
1 review
0 helpful votes
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Excellent Service
August 9, 2021

Everything arrived quickly and exactly as described. Would definitely do business with this seller again.

Date of experience: August 9, 2021
Michigan
1 review
0 helpful votes
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Buyer
September 8, 2021

They show on their site that have two red color they ship with no red, I have other colors I need black I paid twice as much just for the color, I requested settle mention no answer

Date of experience: August 9, 2021
Virginia
1 review
0 helpful votes
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Socks were way small for size indicated, customer service argued instead of helping. Returned and only got a partial refund. Socks were not worn. Should have rx full refund. Won't shop there again.

Date of experience: August 9, 2021
Wyoming
1 review
0 helpful votes
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My husband wants a certain brief and his room is the best place for me to buy them. We get fast and accurate service.

Date of experience: August 8, 2021
California
1 review
1 helpful vote
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Very happy with the whole transaction, merchandise was high quality, all on sale, web site worked well, unlike soo many others. Product arrived quickly, well packed and everything was as described. Almost all of the items were made in El Salvador which I prefer to support rather than China.
As long as quality stays high, prices are good and it all goes smoothly, what's not to like?

Date of experience: August 6, 2021
Virginia
1 review
0 helpful votes
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Great underwear!
August 3, 2021

I ordered underwear for my 15 yo son. It had designs he liked and a great fit.

Date of experience: August 2, 2021
New York
1 review
0 helpful votes
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Okay
August 3, 2021

Order and product are fine customer service was very good No issues Totally satisfied

Date of experience: August 2, 2021
New York
1 review
0 helpful votes
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Had what i was looking to buy
August 2, 2021

Had what i was looking to buy. It was on sale to. Easy site to navigate.

Date of experience: August 2, 2021
New York
1 review
0 helpful votes
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GOT EXACTLY WHAT I WANTED!
August 2, 2021

Spent nearly 2 years trying to find Nike's jockstraps. They are some of the best out there. I was able to finally track this company down to get ahold of them. The check out & delivery went very smooth as i purchased with them thru the eBay & Walmart app. I received both packages 3 days early. So if you see something you want. GET IT. It'll be gone by time you come back. I had to find out the hard way lol But im happy & satisfied with my purchased with HerRoom & HisRoom.

Date of experience: August 1, 2021
Ohio
1 review
0 helpful votes
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Great Jockey Boxers
August 1, 2021

Great Jockey Boxers. Quick shipping. Selection not found elsewhere.

Date of experience: August 1, 2021
North Carolina
1 review
0 helpful votes
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Not the color I wanted
August 31, 2021

It sucks I wanted a red pair talking to some of those people was like talking to a brick wall they wanted me to pay for shipping for returns I told them would not do that I have never done that I will never buy anything from them again they are stupid and they suck

Date of experience: August 1, 2021
Utah
2 reviews
0 helpful votes
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The picture looked like the fabric was silky, but when we received them they are more like cotton and thicker than we thought from the visual. I still would like to know if you have any men's boxers that are tricot or silkier and not as thick as cotton ones. Color does not matter. WE bought 12 pair and I wish I had not bought so many as they were not what we wanted.

Date of experience: July 31, 2021
Texas
4 reviews
0 helpful votes
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Great purchase
July 30, 2021

Great looking, soft and comfortable. Clear and concise website navigation. Fast shipping.

Date of experience: July 29, 2021
Florida
4 reviews
0 helpful votes
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Easy online ordering and delivery
July 29, 2021

Easy online ordering and delivery.
Items received were as stated

Date of experience: July 29, 2021
Nevada
1 review
0 helpful votes
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Not enough supplies in stock had to wait too long,...
August 28, 2021
Updated review

Not enough supplies in stock had to wait too long, to get items. Didn't tell you it was backordered until after you placed your order! Didn't like that!

Date of experience: July 29, 2021

My order
January 26, 2020
Previous review

Not enough supplies in stock have to wait too long, to get items

Date of experience: January 22, 2020
Connecticut
1 review
0 helpful votes
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Good quality
July 27, 2021

Good quality. Fair price. Been a customer for years.

Date of experience: July 27, 2021
New York
1 review
0 helpful votes
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Hard to find plus size boxers
July 26, 2021

Even on the fruit of the loom website it is hard to find my son's favorite big men boxers but HisRoom had them in stock and delivered in timely manner at reasonable price.

Date of experience: July 26, 2021