On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HisRoom Reviews Summary
HisRoom has a rating of 3.8 stars from 925 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HisRoom most frequently mention customer service, high quality and fast delivery. HisRoom ranks 3rd among Underwear sites.
Instant Feedback
We monitor reviews for authenticity
Easy to navigate site. Very good product. The material and workmanship are very good.
Delivery was a little slow, but I was not in a hurry for this item.
Hem was missing from front of shirt. I emailed, had to send a picture, had to email again. Took several days to get a response. Now they have to wait until the damaged shirt is received to send out a replacement.
I am still waiting on part of my order. Didn't expect to have to wait this long for it to be completed and wonder if it is ever going to be received. Will not be ordering again.
Hello Paul - You were told prior to check out this item was due in in 2 weeks. It arrived and was shipped to you 2 days ago. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
Everything from the purchase to delivery went well and without an issue. The purchase fits but, I wished the pouch was bigger.
Still waiting on the remaining items to complete my order.
Quick, easy price was great and delivery didn't take long.
Easy to navigate the site, seems reasonably priced
Silky silky silky silky silky silky silky and did I mention silky. Best life choice ever never taking them off
They had a discontinued item I was looking for. I was excited and ordered it. It worked perfectly. The tracking information was accurate. The item was brand new. Shipping was reasonable since I didn't spend enough for free shipping. I would certainly check here again if there's something I'm looking for.
Love the range of products. Shipping time is very on time. Great works!
Great service and follow up Delivered on time as described
Ordered and paid for the item (4 pairs), then waited 3 months for them to ship
Pleased with initial shipment.
Displeased with partial shipment delay and lack of communication and notifications.
Hello Bernard - You checked the box accepting your 3 week back order status on one of your items. And you have received 2 notices of this. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
This is the first pair of pajamas that my husband actually wears. They are comfortable and the colors are exactly what he likes to wear. No over the top emblems or colors. He liked them so much that he asked me to buy him two extra pairs of pajamas.
Very good shopping site. Deal with integrity. I hope there are more offers from PATAGONIA, which I like. Will come again to buy.
Ordered and then it took ages to get the stuff because of shipping delays outside of HisRoom control.
Still waiting on the correct size socks to show up.
Have you received my return?
Took a long time to receive, but what doesn't? Product as promised.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Underwear Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Glenda - WE are sorry the manufacturer failed to fully hem the shirt. We immediately replied to you wtih a free return label. It is our policy to replace once we are able to verify the flaw. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager