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HisRoom Reviews Summary
HisRoom has a rating of 3.8 stars from 925 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HisRoom most frequently mention customer service, high quality and fast delivery. HisRoom ranks 3rd among Underwear sites.
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My order was significantly delayed. But, I guess it is understandable due to the manufacturing and shipping issues caused by the COVID crisis.
I received this particular order in a short time period. However, I ordered the wrong size and returned the order for refund. My replacement order apparently has been lost in transit.
Ordered a pair of t back mesh that was on sale from a brand I normally don't buy just to try them out.
Good delivery and fast shipping. Nothing else to say.
These are great socks and your site was the place I could find them.
It was fine, I received my order late, but other than that it was fine.
Easy to do business with. Thank you very much, Phillip
Great product and great service/ Ralph Lauren always had good quality.
Shopping here was both fast and easy. No problems at all.
Very easy to order and very satisfied with my merchandise. I'll be checking you guys out whenever I'm in need of more merchandise. Regards, Alex Hall
I was not familiar w/ the process. Selection & Brand availability very impressive. Looking forward to receiving my new order.
Good selection. Difficulties rearranging my order after changing the selection quantities.
Mobility from orders with one brand to additional orders with another brand
Everything was OK just thought it was a little overpriced
Five stars — fantastic buying experience! Thank you!
Didn't receive the part of my order that I didn't order.
Time from placing order to delivery was longer than I expected. Apparently product was not in stock. Website should indicate, so customer can decide whether to order. HisRoom did send me an email to inform of delay, which I appreciated.
Ordering was easy and delivered in a timely manner!
I received the order 4 months after the order was placed. I didn't order something that required any special alterations or sizing. If the clothing wasn't available when I placed the order, it shouldn't have shown on the website as available to order. I could have taken a sewing class, made the underwear myself, and started a business selling them in the time it took to receive the order.
Hello Jana - We are sorry you are disappointed. You placed your order after checking the box that you understood the Polo items were on back order. We provided you with 5 email updates and they arrived ahead of our promised date to you which was 8 weeks. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Barbara - Your Munsingwear items were delivered on March 30th. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager